Hotels with Infinity Pools in Dongguan

"The hotel lobby is grand and beautiful. Chinese and Western food are located on both sides of the lobby. The Chinese morning tea is good. The front desk staff are enthusiastic and thoughtful. They proactively introduced the hotel's swimming pool garden and self-service laundry room. The room has been upgraded. The service lady on the floor was also very enthusiastic during my stay. She took the initiative to ask questions. Do not add mineral water. A good experience and good value for money."

"For this trip, I booked the most basic room type for a 2-day stay on Trip.com, which is ideal for a parent traveling with one child from Shenzhen. Room Environment: The room felt quite humid, but since I'm sensitive to smells, I brought my own sandalwood diffuser, which helped. The room came with a dehumidifier, a heated towel rail, and a bathtub – definitely thoughtful amenities. Activities: If you're looking for water fun, this is the place! It has everything: pools, a water park, and hot springs. You can bring your own swim rings and inflate them at the hotel. My child had a blast for two days, consistently renting electric water guns and mini yachts, which was genuinely entertaining. Manual rowing is available for 68 RMB per hour, a reasonable price comparable to kayaking. The large lawn is perfect for evenings, featuring outdoor movies and live singing performances (which were rather mediocre). Let's talk about the food: We saw some people ordering takeout on the lawn, which seemed convenient, but we decided to eat all our meals at the hotel. The buffet dinner was 300 RMB per person. My 8-year-old, being 1.4m tall, was charged the adult price. This might be due to the large summer holiday crowds, especially many guests from Hong Kong. We queued for oysters but only managed to get 6 in total, which felt like poor value for money. The next day, we switched to the Han Palace Chinese restaurant. The 2-person set meal was 198 RMB, plus an extra fried rice for 58 RMB (a 15% service charge applies). As a registered hotel member (lowest tier), we received a 5% discount. The food was tasty and offered good value for money. However, if ordering a la carte at full price, a simple meal would easily cost 150-200 RMB per person. Service: Overall, it was excellent, and everyone was very friendly and enthusiastic. My child injured their foot in the bathroom, and the staff promptly brought iodine and band-aids. (The door stopper on the bathtub was quite a design flaw). I was invited to leave a review after checking out. Given the effort involved in writing a detailed review, I decided to type all this out. I hope the hotel maintains its current occupancy rate, and perhaps the basic room types will be renovated soon too~"

"I visited teh hotel as part of my visit to family. It is a clean and nice hotel, expensive although i came for long stay. I was at the hotel 11 days and am coming soon again. I did not see that a long stay is awarded a disount and is same as a short stay. This is not right i think. I was not privilaged my the hotel to any benefits since i was there 11 days.. even when there was a hotel mistake with laundry they appologized however i would expect some benefit (free coffee?) I had a gass of wine every night hwoever no discount for a long stay. The hotel staff is very very nice, try to help however they really dont know english. so many qustions i could not get answered in depth. I want to come again, for 17 nights.. can i know how to receive a discount?"

"The Hyatt Regency Dongguan offers a very comfortable and relaxing stay, and the staff’s ability to communicate in English was a big plus, making everything more convenient. I particularly enjoyed having breakfast outdoors while watching the sunrise—it was such a serene and memorable experience. The staff went out of their way to accommodate this request, which I truly appreciated. The breakfast itself was decent, with a nice variety to start the day on a positive note. However, one downside was that no one assisted me with my luggage. My room was quite far from the main reception, and dragging my suitcase all the way across the carpeted floors was a bit frustrating. Despite this, the property’s design and ambiance were wonderful, offering a peaceful and quiet getaway. With a little extra attention to guest assistance, this could be an even better experience."

"I'd like to share my experience staying at Banyan Tree Dongguan Songshan Lake. Our stay there was truly superb. For anyone looking to escape the hustle and bustle of Shenzhen city life, but without the hassle of traveling too far or expending too much energy, this hotel is the most effortless and ideal choice for a relaxing getaway. From the moment we arrived, a friendly security guard promptly opened our car door. A female bellhop then proactively assisted with our luggage and guided us to the front desk. The reception staff were incredibly warm and welcoming. The entire check-in process was smooth, swift, and comfortable, feeling as seamless as a dream. What truly stood out and deserves special commendation was the exceptional service from the front desk staff. After exchanging contact information, one particular staff member took care of us throughout our entire stay with incredible attentiveness. Their care was apparent morning, noon, and night. In the morning, they would greet us, share hotel information, and even advise on the best time to check-in to avoid waiting. Around midday, they'd follow up to ensure our room experience was satisfactory. In the evening, they'd kindly remind us to close the balcony door, as the hotel's lakeside and mountainous setting sometimes attracts 'little critters' like mosquitoes and other small animals. Their post-check-in service left us thoroughly impressed and extremely satisfied. They consistently demonstrated professionalism and meticulously handled all our arrangements through detailed communication. This proactive, 'go-the-extra-mile' service deeply touched us as guests. Such dedication solidified our appreciation for the hotel's professionalism, truly demonstrating that attention to detail makes all the difference. The hotel room itself was incredibly spacious, measuring over 70 square meters. It felt huge and expansive, providing more than enough space for the two of us. During evening turn-down service, the room was infused with Banyan Tree's signature essential oils and aromatherapy scents, which was incredibly soothing – exactly the kind of sensory luxury you'd expect from such a brand. The bed was large, and the bedding exceptionally comfortable. Coupled with the soft, warm lighting, it created a perfect ambiance for sleep. As someone who often struggles with insomnia, I found myself drifting off quickly and comfortably that night without any trouble. The in-room toiletries were Banyan Tree's exclusive products, which we absolutely loved. The shampoo, in particular, left my hair feeling wonderfully voluminous. I was so impressed that I immediately ordered some online after returning home. While the overall footprint of the hotel grounds isn't massive, the walk from the lobby to the Chinese restaurant takes about 7 minutes, which was actually quite pleasant. The landscaping along the way is beautifully maintained, and we even spotted two charming geese – a delightful little surprise! The hotel's design and decor are incredibly photogenic, with a color palette that makes for stunning pictures. We spent a joyous day exploring the hotel with our camera, snapping photos everywhere, and honestly felt like there wasn't enough time. The hotel also offers bicycle rentals, costing around 50 RMB per bike per hour. Since we were only there for a short 2-day, 1-night stay, we didn't have enough time to rent bikes and explore the surroundings. Overall, our stay experience at the hotel was excellent. This vacation, complete with mountains, a lake, the Banyan Tree Dongguan Songshan Lake's exceptional service, and our joyful memories, was truly unforgettable."

"This stay was great! From the moment I stepped into the hotel, the enthusiastic front desk staff took the initiative to help with luggage and check-in. Their caring smiles made me feel warm. The room is super exquisitely decorated, the bedding is soft and skin-friendly, the hygiene is spotless, and the smart devices are complete and convenient. The breakfast is rich in variety, with Chinese and Western dishes, and the freshly made fried eggs and wontons are fragrant. The hotel's gym and swimming pool facilities are brand new and well maintained, and you can also enjoy the beautiful scenery outside the window. The location is also very convenient, and the surrounding business districts and attractions are within walking distance. Whether it is service details or hardware facilities, they are impeccable. It is definitely the first choice for travel accommodation. I will come again next time!"