To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(40)
Positive reviews(25)
Reviews with photos/video(9)
Awesome stay(12)
Friendly staff(11)
Awesome rooms(6)
Negative reviews(2)
Guest User
Deluxe Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Circle Inn Hotel offers clean, spacious rooms and excellent service from friendly staff. The location is convenient, close to attractions and dining options. However, the Wi-Fi was inconsistent, which was a slight inconvenience. Overall, it’s a great place to stay, and I’d happily return soon.
Guest User
Standard Queen Room
Stayed in Jan 2025
Business travelers
1 review
3.5/5
Posted on Feb 10, 2025
Just okay. Location is convenient malapit sa lahat. The service is xoxo. They should clean up sana kung may mga bakat ng plantsa para ang next client ay hindi magpalakamalan na sa kanila yun. Yun lang pero ok na rin.
Alyssa Franco
Standard Queen Room
Stayed in Jul 2024
Family
1 review
3.5/5
Posted on Aug 29, 2024
The staff were incredibly welcoming and helpful, creating a great first impression. However, the bathroom bedding and curtain appeared to be unwashed and had an unpleasant smell.
Allan Hoh W L
Standard Queen Room
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 1, 2025
Room is clean, staff is accommodating, just that the place nearby isnt really safe during night time. Guard on duty not really helpful. But overall we have a pleasant stay at the hotel.
Gilbert Aguilar
Standard Twin Room
Stayed in Oct 2024
Family
7 review
2.7/5
Posted on Nov 30, 2024
I’ve been in the hospitality industry for more than 20 years. It’s disappointing that they charge you for an extra towel.
Chadwick
Standard Queen Room
Stayed in Oct 2024
Solo travelers
1 review
3.0/5
Posted on Nov 23, 2024
The hotel is looking a little tired within the room maintenance, broken and loose floor tiles loose fittings on the wall.
No refrigerator.
Shannababe Soqueña
Standard Queen Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Good and comfortable
Response from Property: Thank you for your kind review! We're delighted to hear that you enjoyed your stay! We look forward to welcoming you back soon!
Anonymous User
Standard Queen Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 19, 2025
Pretty close to everything. It’s great value for your your money
Andy London
Standard Queen Room
Stayed in Mar 2024
Solo travelers
13 review
4.2/5
Very Good
Posted on Apr 7, 2024
Lovely little hotel in a quiet corner of the city.
The swimming pool is a good size and very nice to sit by eating breakfast,
The hotel caters more for Filipinos than westerns, which is fun. Look at the picture of breakfast 😍. Yes it's a banana. But it was nice food at a good price.
I would recommend the hotel
Response from Property: Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back soon.
Anonymous User
Standard Queen Room
Stayed in Sep 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Oct 29, 2024
Good location accommodating staff so great place to stay on
Response from Property: Thank you for your kind words! We’re delighted to hear that you enjoyed our location and found our staff accommodating. Providing a great experience for our guests is always our top priority. We hope to welcome you back on your next visit. :)
John ernest concepcion
Deluxe King Room with Balcony
Stayed in Mar 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 3, 2024
Nice location
Response from Property: Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.
Dvanz
Standard Queen Room
Stayed in Mar 2024
Family
1 review
4.2/5
Very Good
Posted on May 3, 2024
Thumbs up:
Staff are friendly and pleasant
Swimming pool is a plus for kids
Water is available in every floor
Thumbs Down:
Pool area not that clean
Location is very near the port and market but not near to food courts or eateries.
Response from Property: Thank you so much for your positive review! We truly appreciate your feedback and are delighted to hear that you enjoyed your stay. We apologize if there was any perception that our pool was not up to standard. Please rest assured that we clean it twice daily and utilize specialized equipments to maintain cleanliness. Your satisfaction is important to us, and we look forward to welcoming you back soon.Warm regards,Cheska R.Reservations
Gerick
Deluxe Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Twas great, receptionist were friendly and approachable.
Good room service, no dust can be found.
Response from Property: Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us.
Mr Barek
Standard Queen Room
Stayed in Mar 2024
Couples
11 review
2.5/5
Posted on Apr 12, 2024
Unfortunately had a bad experience in being in circle inn, the hotel is good, but the location is totally worse place, and some of the receptionist staff are unknown to a customer dealing and the proper way of a approach and respectfully to a client, it's really upsetting!!! Regarding the coffee shop the staff was very kind and humble as well as helpful, regarding the room, the faucet and washing line was not working properly, as well as no separate pipe for cleaning after use of WC, no toothpaste neither brush available like other hotel's as well as slippers, and they were applying a rule, which grab guy not allowed in the lobby to drop the delivery, totally UN accepted, my first and last time I stayed, I'm sorry to state the truth of what I felt towards,
Thank you, hopefully they will look in the subject and do the needful for better prospect, from reception staff to room condition,
Response from Property: Dear Mr. Barek,We are very sorry to hear that you were dissatisfied with the way our front desk handled your concerns during your stay. Your experience matters greatly to us, and we regret that we did not meet your expectations.We apologize for any inconvenience caused by our location, especially with the market being relocated in front of our hotel due to the ongoing renovation of the Central Market. Despite this, we are pleased to inform you that our location is accessible by most jeepneys and cabs, making transportation convenient for our guests.We also apologize for the issue with the faucet in your room. Had we been informed, we would have promptly sent our maintenance team to address the problem. Please always feel free to contact the front desk with any issues so we can ensure your stay is as comfortable as possible.Our room rates are designed to be reasonable and affordable. While we do not provide dental kits in the rooms, we do sell toothpaste and toothbrushes at the front desk at a minimal cost. Additionally, complimentary slippers are available upon request. Concerning the food delivery policy, we apologize for any inconvenience this may have caused you. For the safety of all our guests, we do not allow delivery riders to go to the rooms, and outside food is generally not permitted since we have a restaurant on-site. However, we do make exceptions for food purchased outside by our guests. Food deliveries can be made, but need to be picked up by the entrance of the hotel since our lobby is quite small.We hope to have the opportunity to welcome you back in the future so we can make up for our lapses and provide you with a more pleasant experience. Thank you for staying with us.Sincerely,Cheska R.Reservations
Anonymous User
Deluxe King Room with Balcony
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Kids enjoyed their stay...
Response from Property: Thank you so much for your positive review! We're delighted to hear that you and your kids enjoyed your stay with us. Your kind words mean a lot to our team, and we're thrilled that we could contribute to a memorable experience.We look forward to welcoming you back in the future! :)