Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.6
Guest User
Standard 2-bed Room
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 20, 2025
Fantastic room condition
And, yummy breakfast
Response from Property: 尊敬的賓客,感謝您的走心評價,酒店藏在靜謐位置,既能享受安靜又不耽誤出行,房間特意用明亮設計搭配整潔佈置,就是想讓您住得舒心。期待在未來的旅程中,再次為您帶來温暖又安心的入住體驗!
Wuxixiaoxiannvpatty
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on May 25, 2025
Facilities: Good
Sanitation: Clean
Environment: Tidy
Service: Warm and thoughtful
Parking is very convenient, you can park on the ground or underground, parking is free, transportation is convenient, the front desk Xiao Li provided good service and helped me upgrade the room type! I will choose it next time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對我們的認可!很高興設施、衞生、環境等方面都能讓您滿意,前台小李為您升級房型是我們應該做的。停車免費且交通便捷,期待您再次選擇我們,我們將繼續為您提供優質服務!
Guest User
Family Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 18, 2025
The hotel really serves us with heart. The front desk lady, Xiao Zhao, has a great sense of service. The Dragon Boat Festival is coming soon, and the hotel has also prepared rice dumplings and DIY sachets. The room is also clean. I will choose here again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Four Points by Sheraton Huzhou and taking the time to share your valuable stay experience! We are delighted to see your affirmation of the hotel. We are honored that Xiao Zhao at the front desk can provide you with thoughtful and considerate service! Your recommendation and recognition are our driving force for continuous progress. We will continue to maintain high-quality service and polish details. We look forward to bringing you a warm and reassuring stay experience again in the future journey!
Xiaoyuan295
Standard Queen Room
Stayed in Apr 2025
Solo traveler
5 review
10/10
Outstanding
Posted on May 17, 2025
I recommend this hotel. It has a great location, and there are many restaurants and convenience stores around. It is very convenient for life. The hotel environment is clean and tidy, and the lobby is very warm. The facilities in the room are complete, the air conditioning has a good cooling effect, and there are many TV programs. The bathroom is clean and hygienic, and the toiletries are also complete. What satisfies me most is the service of the hotel. The staff are very enthusiastic and always smiling, especially Xiao Zhao, who makes people feel very kind. I stayed here for a few days and had a happy life every day. I recommend it to everyone!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel and sharing such a heartwarming stay experience! It is our great honor to bring you a convenient, comfortable and warm journey! Your detailed praise has inspired the team. The hotel always puts the needs of guests first, and will continue to optimize service details and upgrade facility experience in the future. Looking forward to meeting you next time, and willing to continue to create a wonderful time like home for you!
Yt music
Standard Queen Room
Stayed in Apr 2025
Business traveler
19 review
10/10
Outstanding
Posted on May 12, 2025
Stayed at Four Points for the fifth time! This time I came to see the concert! I heard that Xu Song stayed in the same room as I stayed before, quantum entanglement. I have to give this hotel a big thumbs up! The hotel environment is elegant and the decoration is exquisite. The room is clean and tidy, and the details are carefully considered. Xiao Gu's service is very good. I will choose here next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Four Points by Sheraton Huzhou. Thank you for your trust and recognition of our brand. Your satisfaction is our driving force. We look forward to providing you with better services in the future and look forward to your next visit!
Guest User
Standard Queen Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 10, 2025
The hotel opened last year. I stayed for three consecutive days and the overall experience was very good👍👍
Hygiene: The room is clean and tidy, the bedding is not stained, and the mattress is hard and does not collapse when sleeping.
Service: Timely and convenient for takeaways to be delivered by robots. Mr. Yang at the front desk is thoughtful and enthusiastic. He still helped to carry the luggage even though his clothes were wet on rainy days🧳, which is very professional! Mr. Yang demonstrated the service quality and details of a five-star hotel👍👍Next time I come to Huzhou, I will choose to stay at the Sheraton Hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and taking the time to share this heartwarming review! We are honored to know that Xiao Yang's service made you feel at home, and we have conveyed your recognition to him. It is our honor to escort you and your family's off-peak travel! The mountains and rivers of Huzhou are always here with our hearts. We look forward to meeting you again next time and wish to create beautiful memories for you again!
Guest User
Selected Queen Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 8, 2025
The hotel made the best choice and provided the best arrangement for us. Thank you, Xiao Zhao. It was like home. The room was very clean, the breakfast was rich, and we were given desserts and baby toys. See you next time in Huzhou
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and taking the time to share this heartwarming review! We are honored to know that Xiao Zhao's service made you feel at home, and we have conveyed your recognition to him. Clean rooms and rich breakfasts are our basic commitments. The free desserts and baby toys are only to add more surprises to the journey~ It is our honor to escort you and your family's off-peak travel! The mountains and rivers of Huzhou and our hearts are always here. We look forward to meeting you again next time and are willing to create beautiful memories for you again!
LilyaishangShanghai
Standard 2-bed Room
Stayed in Apr 2025
Couple
8 review
8.2/10
Very Good
Posted on May 6, 2025
Facilities: OK
Service OK
Location The hotel is close to South Taihu Lake, and it is convenient to drive from the hotel to Taihu Scenic Area; it takes about 15 minutes to get to Yishang Street;
Facilities The outdoor swimming pool is not open at this time. A small pity
Features The hotel has a rich breakfast
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and taking the time to share your valuable experience! We are honored by your recognition of the hotel's location and rich breakfast. We also apologize for the regret caused by the outdoor swimming pool not being open. The swimming pool is currently closed due to seasonal maintenance. We have also displayed this on the Ctrip page. We look forward to your visit again in the summer. We will definitely have the opportunity to present you with a perfect service! I wish you a happy life!
Guest User
Selected Queen Room
Stayed in Apr 2025
Family
2 review
9.7/10
Amazing
Posted on May 4, 2025
During the May Day holiday, I traveled to Huzhou with my family and chose the Marriott Huzhou Four Points Sheraton. The hotel has a superior location and is very close to Yishang Street. It takes about half an hour to drive to Dragon Dream Animal World and Huzhou Ancient Town.
The hotel has stable quality output, clean and comfortable. I especially like the seafood buffet on Saturday. The crayfish is fresh and the seafood variety is complete. I recommend it to you.
The staff member Semuel Xiao Yang is warm and thoughtful. Check-in is smooth. He will also inform the hotel facilities and weather conditions in advance. He is very patient and answers all questions smoothly. Thank you.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing us and leaving such a heartwarming review! Seeing your recognition of the hotel and the service of Xiao Yang at the front desk, and thank you for recognizing our Saturday buffet dinner, our entire team is very encouraged~ Making you stay comfortable and at ease is our greatest motivation! Looking forward to meeting you next time and continuing to open a warm stay for you. See you there~ 😊
Guest User
Superior Queen Room
Stayed in Mar 2025
Family
11 review
10/10
Outstanding
Posted on Apr 28, 2025
The hotel is very new and parking is very convenient. There is a charging station next to it. The room is the same as the picture. Special thanks to the front desk staff Xiao Li for his enthusiastic service. He also helped us upgrade the selected king-size bed room. The children were very happy to take a bath in the bathtub🥳
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in our hotel. It is our greatest pleasure to receive your affirmation. Thank you for your affirmation and support for our work. We will continue to work hard! At the same time, thank you for your recognition of Xiao Li. See you next time~