Huidong Xunliaowan Lanting Holiday Villa Reviews

Response from Property: Dear guest, hello! First of all, I am deeply sorry that you are not satisfied! Our hotel has always taken sincere service as its original intention, and we also attach importance to every feedback. In response to your evaluation this time, we retrieved the surveillance and the staff responsible for receiving you to understand the whole process of the incident. Because it involves a description that is inconsistent with the facts, we would like to clarify the objective and actual situation to everyone: 1. Clarification on "sanitation and facilities" - Sanitation management: The homestay is equipped with a full-time cleaning aunt, who performs standardized cleaning of public areas + guest rooms every day, and a special person in charge will check the room again before each guest checks in to see if there is any problem before they can check in. The spider webs and sanitation omissions you mentioned are completely inconsistent with the actual situation. - Facility maintenance: The refrigerator is cleaned every day (if there is a peculiar smell, we welcome feedback on the spot), and the housekeeper takes you to check in the whole house to see if there is any problem before leaving. During your stay, we did not receive any feedback from you. If it is really as unbearable as what this guest said. I believe that the request to check out would have been made halfway. 3. Regarding the supply of consumables, you 4 people are staying, and we will double the toilet paper. We use 210g Qingfeng brand rolls, and there is still paper towel left until you check out. 4. Regarding "logical contradictions in this review" In this review, all negative descriptions are not accompanied by real photos - if the hygiene and facilities are really as described, taking photos of the evidence is the most direct way. On the other hand, we proactively provide high-quality and affordable meals when you check in. Considering that you did not drive here, we also provide special car pick-up, travel guides, etc., and actively serve throughout the whole process, which is in contrast to the motivation of "malicious bad reviews". We understand that there may be communication deviations during travel, but evaluations of fictitious facts will mislead everyone's judgment of homestays. Travel is a two-way trust. We respect objective criticism and cherish sincere encounters. Meet the real beauty✨

Response from Property: Wow, it's such a surprise to receive your full praise! It's our honor to be a little beauty in your journey~ Next time you check in, you can go directly to the front desk and say "I am a returning customer", there will definitely be a surprise!

Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Lanting. We look forward to your visit again to review our progress and wish you a happy day!

Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Lanting. We look forward to your visit again to review our progress and wish you a happy day!

Response from Property: Thank you for your recognition of our store! It is our happiest thing to pass on the warmth of the journey to our guests. Welcome to come home often!

Response from Property: Dear guest, hello. I'm sorry to have brought you a bad check-in experience. Please contact our front desk when making a reservation. This suite is not in the basement, but on the second floor. There is another floor downstairs that is the first floor of another building. And we have also configured a fresh air system for your use. At the same time, we also learned about the situation from the housekeeper. The reason is that you came during the Dragon Boat Festival and knew that the usual price was lower, so you felt unbalanced and wanted to refund the price difference. The housekeeper didn't agree to your request and couldn't agree to your request, so he was said to have low emotional intelligence. Finally, I wish you a happy life! All the best!

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.

Response from Property: Dear guests: Hello! Thank you for choosing Lanting Resort Hotel. We are very glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel, and thank you for your valuable suggestions to the hotel. We will Continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!

Response from Property: Thank you for your comment. At the same time, there are many tourist attractions around, such as the UFO infinity swimming pool, the leisure beach in Hai Park, and various sea yachts and motorboats waiting for you to experience next time!

Response from Property: Thank you for your review, welcome to visit us next time!

Response from Property: 尊敬的賓客您好！非常感謝您在萬花叢中選擇我們小店，你的點評和認可是我們的榮幸和動力，同時也特別感謝您這麼有心上傳了值得我們學習和改善的文案，我們將不斷的努力讓每一位賓客體驗舒適的入住環境。祝您每一天開開心心~歡迎下次再來喲！

Response from Property: 尊敬的賓客:您好!感謝您選擇瀾庭度假酒店，我們很高興您在酒店有一段愉快的入住經歷，感謝您對酒店的支持與信任，同時也感謝您對酒店提出的寶貴建議，我們將繼續努力，為您提供更加舒適温馨的入住體驗。期待您的再次光臨和惠顧!

Response from Property: 親愛的客人，真心感謝您給出的超讚評價！您對我們服務的認可，像春日暖陽般温暖着團隊每一個人。從您踏入酒店的那一刻起，我們就盼着能為您打造完美體驗，而您滿意的反饋，正是對我們最大的鼓勵。期待不久後，您能再次選擇我們，繼續書寫美好旅程新篇章！

Response from Property: 感謝您對小店的認可！能把旅途中的温暖傳遞給客人，是我們最幸福的事，歡迎常回家看看！