Huidong Tangxia Resort Hotel (Xunliaowan Financial Street Sea World)

Huidong Tangxia Resort Hotel (Xunliaowan Financial Street Sea World) Reviews

Huidong Tangxia Resort Hotel (Xunliaowan Financial Street Sea World)

Building No.3, Haishijie, Financial Street Apartment Complex, Xunliao Bay, Huidong, Guangdong, ChinaView Hotel Details
Huidong Tangxia Resort Hotel (Xunliaowan Financial Street Sea World)
Huidong Tangxia Resort Hotel (Xunliaowan Financial Street Sea World)Huidong Tangxia Resort Hotel (Xunliaowan Financial Street Sea World)Huidong Tangxia Resort Hotel (Xunliaowan Financial Street Sea World)
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Huidong Tangxia Resort Hotel (Xunliaowan Financial Street Sea World) Guest Reviews

4.3/5
1385 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(1385)
Positive reviews(1271)
Reviews with photos/video(753)
Nice sea view(461)
Close to beach(207)
Friendly front desk staff(148)
Perfect for kids(63)
Strange smell in room(53)
Excellent afternoon tea(42)
Has an infinity pool(16)
Negative reviews(114)
Anonymous User
2-bed Room With Garden View
Stayed in Jun 2024
Couples
17 review
4.0/5
Very Good
Posted on Jun 11, 2024
Disposable towels are very uncomfortable. The breakfasts weren't tasty. A good plus was that we were allowed to leave late. The girl at the reception was very friendly.
Response from Property: 尊敬的賓客您好,非常感謝您的入住和讚賞,很高興為您的出行帶來美好的時光和睡眠,您的好評是我們店最大的鼓勵,也是對我們最大的動力,我們會繼續更加的努力,做的更好,至每一位嘉賓 有賓至如歸家的感覺,熱切期待您下一次光臨,祝生活愉快
Burnweather
Tianjing Liuyun Deluxe Sea-View Double Bed Room
Stayed in Mar 2023
Couples
12 review
5.0/5
Outstanding
Posted on Mar 16, 2023
The hotel staff was very friendly when we arrived. Secure parking for car. Hotel rooms are clean and has amazing view.
Response from Property: Dear Mr. Casper,Thank you so much for your lovely commend. We are happy to know that you’ve spent a wonderful time staying with us. Hope to welcome you back again and have a lovely day
YatWong
Tianjing Liuyun Deluxe Sea-View Twin Room
Stayed in Aug 2023
Family
7 review
3.2/5
Posted on Aug 19, 2023
Spent a couple of nights here, hotel is within walking distance to the beach. The beach was very crowded, water was quite dirty. We visited an island about 20 minutes by boat, the water was much clearer and the kids did some scuba diving.
Guest User
Premium Sea View Family Suite
Stayed in Apr 2023
Couples
59 review
4.7/5
Amazing
Posted on May 2, 2023
This was a good stay near the beach. The view of the courtyard and sea was nice. The toilet had some urine stains on the seat when when we got there but they sent someone to clean it within short order. The shower drain was a bit stinky and likely needs to be cleaned out. Overall the room was worth the price and the location cannot be beat.
Response from Property: Dear Tangxia guests, thank you so much for your sincere commends and I am happy to know that you've spent a wonderful stay with your family in our property. Hope to welcome you again and have a lovely day! Yours Tangxia
kevin
Family Suite - Sea-View
Stayed in Jun 2023
Family
14 review
4.0/5
Very Good
Posted on Jul 7, 2023
Nice .enjoyed stay Suggestions: full mirror in room , mini bar and safe needed
Natgo
Tianjing Liuyun Deluxe Sea-View Twin Room
Stayed in Jul 2023
Couples
16 review
4.7/5
Amazing
Posted on Aug 22, 2023
Nice hotel and staff. Good location. But no fridge in the room.
Response from Property: Dear guests of Tangxia: It is a great pleasure to meet you at Tangxia Resort Hotel in Xunliao Bay. I sincerely thank you for your praise and memories of our wonderful moments. I am more honored to serve you and provide you with a comfortable and pleasant holiday life. Your recognition Let us feel that our efforts have been most affirmed, caring and warm service, providing a clean, hygienic and comfortable living environment, these are the little things we should do, we are very honored to be able to add a touch of comfort and color to your journey, Looking forward to your next trip to Tangxia! I love you Tangxia people.
Dominick
2-bed Room With Garden View
Stayed in Apr 2023
Travel with friends
45 review
5.0/5
Outstanding
Posted on May 3, 2023
Near so many sea food restaurants. 5 minutes walking to the beach
Response from Property: Dear Tangxia guests: It is our honor to provide you with considerate service. We expect to do better and exceed the expectations of every customer. This is what we are pursuing. Of course, we also hope that we will With your company on the road, you can inspire us, we will definitely become better, and look forward to meeting Tangxia with you again! Love you Tangxia people.
ITxiaoxin
2-bed Room With Garden View
Stayed in Aug 2024
Family
4 review
0.5/5
Posted on Aug 12, 2024
It's just a guest house. It doesn't have any services except giving you a room card and an apartment room to live in. The toilet smells bad and the facilities are simple. It's not worth the price at all. There is no phone in the room. It seems that I am worried about asking the front desk for questions! No one cleans up the garbage in the open-air corridors, and no one cleans the elevators, which are stuffy and hot, including the hotel lobby. Please Ctrip pay attention to its reputation! There won't be a next time!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!非常抱歉沒能給您帶來良好的入住體驗。我們酒店也非常重視客户的入住體驗和反饋的意見。您如在酒店入住期間,如對工作人員服務不滿,可以聯繫前台經理反饋處理,我們接到客户反饋也會第一時間跟進處理的。至於客房我們也是按照四星標準酒店做起了整套設施的配備,如有意見問題,也歡迎您聯繫我們反饋。至於客房我們目前都沒有配置固話,但是可以通過攜程頁面的總機電話,或者聯繫攜程直接找到酒店為您解決您的問題。而您反饋的走廊衞生問題,因旺季期間入住及來酒店客户較多,保潔工作人員也在不斷清理保持環境衞生了,但是在入住和退房期間段,客房數量較多,難免會先存放房門外,待保潔人員推專門的清潔回收車過來收走。並非不處理。正值夏季大堂和電梯均屬開放式的場所點,所以冷氣也容易跑掉,所以我們能做的就是配合第一時間給客户辦理好入住,讓客户好回房休息。我們也希望給每位選擇棠夏酒店的客户帶來愉快的入住體驗,客户衹要有什麼問題第一時間聯繫我們,我們一定重視馬上相應處理。最後祝您生活愉快,期待您的再次蒞臨見證我們提升。
Song629
Tianjing Liuyun Deluxe Sea-View Twin Room
Stayed in Aug 2024
Solo travelers
10 review
3.7/5
Posted on Aug 5, 2024
The hygiene is average, the community is very crowded, and there are various hotels. There was a musty smell in the room and there was a lot of moisture. The sofa was also moldy due to the moisture. The floor was also damp. It was the same if I lived on the 20th floor. I needed to turn on the air conditioner to dehumidify. The view is quite good. There is a large area facing the sea. You can see fireworks on the beach until late at night. It is very close to the beach and you can just come down to the hotel.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,沒能給您帶來愉快的入住體驗,我們深感致歉。正值旺季期間,度假區的保潔人員應該沒能忙過來,所以在保潔上有欠缺,我們會和海世界度假區的物業管理反饋,增加人手在旺季期間對度假區的保潔做細緻。客房的潮氣是因為酒店臨近海邊,會有這種氣候問題,而客房衞生搞好了,我們也是需要開窗透氣,讓刺鼻的消毒水氣味消散。因為空調和外面的空氣一相遇就容易受潮,所以建議客人入住後可以關閉窗户再開空調,感謝理解!最後棠夏度假酒店祝您生活美滿、工作順利!歡迎您再次蒞臨酒店,謝謝!
Guest User
Tianjing Liuyun Deluxe Sea-View Twin Room
Stayed in Jul 2024
Family
3 review
1.0/5
Posted on Jul 25, 2024
I don’t want to comment on anything that’s passable, but I still want to avoid pitfalls for everyone. First of all, there is no air conditioning or fan in the lobby. I waited for more than ten minutes. It’s hard to describe the cleanliness when I go up there. There are no slippers. There is a smell when I open the door. The sofa and pillows inside are moldy. Everything is in tatters. It’s hard to describe how bad it is. The walls are covered with little black bugs. The most outrageous thing is that there is no parking ticket. It costs RMB 36 for a day. In the evening, I met a couple in the elevator and went up to check it out. They couldn’t stand it and left at that time.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again! Once again, we sincerely apologize for bringing you such an unpleasant stay experience, and thank you for your feedback, which gave us the opportunity to discover and correct our shortcomings. We look forward to having the opportunity to welcome you with a new look in the future and provide you with satisfactory services. Wish you a happy life!
Guest User
2-bed Room With Garden View
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Came here with my sisters! The room is very clean, bright and large. The bed and pillows have no odor. The toilet has separate dry and wet wash towels and bath towels. The most satisfying thing is that the floor is high and the sea view is very nice. There is a convenience store downstairs. The food is very convenient. You can reach the sea just a little further down. It is very convenient to go to the beach. It is very quiet at night when you close the doors and windows and only the sound of the waves can accompany you when you fall asleep. Overall, it is a very good experience.
Original TextTranslated by Google
Response from Property: Dear Tangxia guests: I am very happy to meet you at Xunliao Bay Tangxia Resort Hotel. I sincerely thank you for your praise and wonderful memories of us. We are honored to serve you and provide you with a comfortable and pleasant vacation life. Your recognition Let us feel that our efforts have been recognized to the greatest extent. We provide considerate and enthusiastic services and provide a clean, hygienic and comfortable living environment. These are the little things we should do. We are extremely honored to be able to add a smoothness and a touch of color to your journey. Looking forward to your next trip to Tangxia! Love you Tangxia people
服務非常之好
Tianjing Liuyun 180° Sea-View Twin Room (Sunset View)
Stayed in Jul 2024
Travel with friends
22 review
4.0/5
Very Good
Posted on Jul 3, 2024
酒店位置理想房間清潔付近一帶食嘢方便我會介紹給朋友酒店房間向海景觀好好
Original TextTranslated by Google
Response from Property: Dear Tangxia guests: I am very happy to meet you at Xunliao Bay Tangxia Resort Hotel. I sincerely thank you for your praise and wonderful memories of us. We are honored to serve you and provide you with a comfortable and pleasant vacation life. Your recognition Let us feel that our efforts have been recognized to the greatest extent. We provide considerate and enthusiastic services and provide a clean, hygienic and comfortable living environment. These are the little things we should do. We are extremely honored to be able to add a smoothness and a touch of color to your journey. Looking forward to your next trip to Tangxia! Love you Tangxia people
Guest User
Kids-themed Sea View Family Suite
Stayed in Aug 2024
Family
4 review
4.0/5
Very Good
Posted on Aug 13, 2024
The toilet in the room has a strong smell, the facilities are average, and the price/performance ratio is not high.
Original TextTranslated by Google
Response from Property: Hello dear guest! We are deeply sorry for not being able to bring you a pleasant stay experience, because after guests check out during the peak season, the housekeeping staff have a tight schedule to clean up, so they have not had time to ventilate the guest rooms to remove the smell of detergent. As for hotel facilities, all public areas and guest room facilities in the hotel are equipped according to the standard equipment of a four-star hotel. If you have other check-in problems, you can contact our front desk to handle it as soon as possible. We will actively arrange it for our customers. solve. Finally, thank you for choosing Tangxia Resort Hotel.
Anonymous User
Tianjing Liuyun Deluxe Sea-View Double Bed Room
Stayed in Jul 2024
Couples
1 review
3.0/5
Posted on Jul 19, 2024
There are so many pitfalls in Huizhou. Parking at the hotel costs 36 RMB for a day, and I added dozens of dollars to choose one with breakfast. Breakfast is in a public restaurant. Apart from quick-frozen buns and steamed buns, there is not even a boiled egg. If you come to the beach in Huizhou, you can either choose it directly. The cheapest hotels for hundreds of yuan are all in these communities anyway, or choose a five-star hotel
Original TextTranslated by Google
Response from Property: Hello! First of all, we apologize that your experience at our hotel did not meet your expectations. Regarding parking charges and breakfast, we will take your feedback seriously and actively consider making adjustments and improvements. We also note paid parking on the parking fee website, and we will re-examine its reasonableness. If the variety and quality of breakfast fail to satisfy you, it is also a shortcoming of our service. We will work hard to enrich the variety of breakfast and provide better choices. At the same time, thank you very much for your advice on hotel selection, which has important guiding significance for us to improve our services and operations. We will work hard to improve and strive to bring a better experience to every guest in the future. We apologize again for the inconvenience caused to you and look forward to having the opportunity to let you feel our progress and changes.
Guest User
Tianjing Liuyun Deluxe Sea-View Twin Room
Stayed in Jul 2024
Family
3 review
2.0/5
Posted on Jul 16, 2024
It shows that the hotel will be renovated in 2023. I chose to stay there because of all the good reviews. What's the result? I'm really disappointed. I really don't know where those good reviews came from. The toilet in the room is awful. There is no shower gel in the shower room. There is also half a pack of shampoo left by the previous guest. The sofa is dirty. The parking fee is very expensive. I must emphasize this. This is the first time I have encountered a hotel that charges extra for staying there. The bath towels are all disposable and very thin. In short, it's hard to describe. I won't stay there again. The entrance of Building 2 where I stayed also smelled a lot.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, we sincerely apologize that your stay at our hotel did not meet your expectations. Regarding the hotel decoration issue you mentioned, the decoration in 2023 may not fully meet your standards in some aspects. This is an area that we need to reflect on and improve. Regarding the lack of hygiene and supplies in the room, this is a serious oversight on our part. We will definitely strengthen the training and supervision of the housekeeping staff to ensure that such problems will not happen again. The parking fee situation has caused trouble to you. This is because we have not provided clear explanations and tips on the charging policy. We will optimize this as soon as possible. As for the issue of bath towels, we will consider your opinions and make adjustments and improvements to related supplies. Regarding the peculiar smell at the entrance of Building 2, we will immediately arrange investigation and treatment to eliminate this negative impact as soon as possible. Thank you very much for your valuable comments, which will help us continue to improve our service quality. We look forward to the opportunity to serve you again and let you see our improvements and efforts. wish you a happy life!