Comfort Inn & Suites IAH Bush Airport - East Reviews

I was comfortable in that nice hotel

Clean and friendly staff

AC does not cool and is very noisy. The Windows are single glazing not sound insulation, the road noise, other good

Love this place! It's definitely my favorite hotel to stay at on the area.

I didn't have towels in my room, or extra sheets for the pull out couch. There were used, napkins behind my bed.

When I woke up in the morning, I took the first shuttle bus to the airport at 5 o'clock. Overall, I was very satisfied. Highly recommended.

The hotel only had one attendant, and it advertised that there was an airport shuttle bus, but it actually didn't. In the event of a hurricane power outage, the hotel didn't even have a backup generator, and the hotel was completely dark. The hotel actually said that they were not responsible for items missing from the room. Starting from the 7th, breakfast was not even provided; I checked out early on the 9th, but there was no waiter at the hotel. Because of the power outage, some people were in the lobby and said they had been sitting in the lobby and no waiter had come.

The service is not good. The airport pick-up bus didn’t come for a long time. I took a taxi to the hotel.