Check Bakersfield Hotels with Hot Tub

This review happen during CoVID (Feb 2022). My wife and I where visiting friends in Bakersfield. We spent one night. The hotel is located right off the freeway in an industrial area with other hotels located around it. The area around the hotel has a lot of fast food restaurants and some sit downs. But with that said we had a pleasant stay. The hotel was clean and the staff was friendly. The check in process was quick and easy. They have a little shop next to concierge where you can but chips, soda, and candy. The lobby was nice and the restaurant was open (Happy to see it was open). The room was nice, clean, and with plenty of room. For one night in Bakersfield it was perfect. We would stay here again.

Hear is a copy of my email to the manager January 15, 2022 that has not been answered to date “With regards to our stay for one night on Friday, January 14, 2022. We have several concerns about your hotel. Upon check-in we saw on your doors that all patrons entering your establishment must wear masks in public areas. We immediately witnessed one couple who were returning to their room walk straight through the lobby to the elevator and up to and back from their third floor room maskless. Not one staff member asked or approached them to put on a mask. To continue on that I just went down at 830 to get a coffee and three young adults with one child exited the elevator with no masks in sight. It looked as if they had just checked in. This is the laxist hotel in the three we have stayed in on our trip. MASKS ARE MANDATORY IN PUBLIC PLACES your sign says. Secondly, we don’t understand why when occupancy rates are so low you put guests at the back of your property regardless of how the reservation is booked. We booked through Expedia (to redeem credit card points) but would gather if we booked through my IHG membership we would have received a better room facing the front of the property. At the very least a disclosure should be given that there will be train and loud horn blast noise during the night so guests can decide to change rooms then and there. A train went by at 1045 pm and again at 300 am. We may have heard it at the front but not to the same loudness as at the back. It was dreadful. Thirdly, at approximately 230am in the morning an obnoxious guest in a red pick-up truck started their vehicle and sat there for ten minutes blasting extremely loud music that woke us from our sleep. (This is the same vehicle that checked in around 600 pm and played the same loud music for all to hear while they unpacked and entered the building….)They then left and returned some 15 minutes later and the same thing….I called the front desk on both occasions to report but nobody picked up the call. Then at about 430 am the owners of the same vehicle kept unlocking and locking their vehicle with their fob for another annoying 10-15 minutes….This all occurred in YOUR parking lot. Where is your sense of responsibility you owe your guests? May I also suggest that your coffee station be made available 24/7 outside the breakfast area by the front desk. It wasn’t a COvID distancing friendly time. Too many people bunched around. For those who just want a coffee having to line up in the breakfast line and wait until the end to get coffee is wrong. This was the worst night’s sleep we have ever had in a hotel. We feel exhausted for our drive to Palm Springs and feel we wasted points on this uncomfortable experience. We await your reply. Room 330

The breakfast was not bad, the children were full, the sausage was delicious, the toast + peanut butter was perfect, and the banana 🍌apple 🍎. Even if the room is very old, the sofa can be used as a sofa bed, but there is no quilt. It is very tired to sleep with a child on a bed, and the decoration is very old. I can only say that the price is one cent. The motel feels right. The road is across the road. This Ramada is incomparable to China, and it is not recommended to bring children.

The overall environment of the hotel is good. There is a cookie at the check-in. The front desk staff is also very friendly. The hotel is very comfortable and the bed is large. The price is very high.

This Residence Inn is absolutely one of the cleanest hotels around. Every part of the room was cleaned with care. Seriously, the cleaning staff deserves a raise. Every employee that I passed by said hello or asked if I needed anything. The staff were so kind, helpful and funny. Some of those that deserve recognition are Bella, Desiree, Marijane, Fortino, Dennis and Carlos, that made my stay better. Ex: asking if I needed help carrying my luggage down from the upper level. Of course, being a RI, there's the usual breakfast, some popcorn or cookies throughout the day The hotel is conveniently located off the freeway. Close walk or short drive to many places to eat. Across the street is an AMC theatre and a grocery store.

Clean and comfortable accommodations. Loved the kitchen area and the 2 bedroom suite. It offered privacy and was well appointed with thick and thirsty towels, soft bedding and pillows and the staff were friendly and hospitable. Restful night sleep and would totally stay there again.

Hotel facilities and environment are ok. However, after checking out, the credit card was inexplicably deducted. After communication, the hotel admitted that it was a misoperation, and then it continued to deduct, up to five times before and after. There are three more refunds after leaving for more than a week, and coordination is continuing.

This the second time that I booked this hotel in my way back to home. Unfortunately this time the room didn’t have fridge although it was mentioned in the booking and one of the comforters had stain on it. The staff was great and friendly as before

This is one of the worst Marriotts I’ve ever (not) stayed at. I travel over half the month for work and stay almost exclusively at Marriotts so that’s saying something. I had a reservation before Labor Day but was running early with appointments and could make it home instead. I called the hotel asking if they charged a fee for cancellations and was told no and they would cancel my stay. If they would have said yes I would have stayed the night and head home in the morning. But I went off what the front desk told me and took the no fee cancellation and headed home. Then I find out they charged me a fee. Not the quoted rate, just some random fee. I call and speak with the same woman who originally told me there would be no fee, only to be told she couldn’t help me and that only the manager could but since it was before Labor Day she wouldn’t be in until after the holiday. Fine. I call back multiple times the next week before speaking with said manager who said she was aware of my case and understands. She said she would refund the charge. A month later it’s still not refunded and they have not sent any invoice for the charge on my account. I called again several time and was given an array of reasons why they have yet to either a) refunded my account as promised or b) at least provide a receipt for me to process the charge on my expense report. Only yesterday after several calls over several days did I get a receipt. Absolutely unprofessional and will not stay here again. Do not give them your card information. Do not trust them when they tell you there is no charge. Ultimately, I’m fine with the charge; it’s for work so it’s not coming out of my pocket but to not provide any sort of documentation for a charge is absolutely unacceptable. It is unacceptable for the manager of all people to say they will issue a refund but never process the refund. I’d expect that from a low level employee but not someone who runs the place and that I had to track down. Horrible customer service.