Qesm Sharm Ash Sheikh Hotels with Hot Tub

I've never been so underwhelmed by a holiday and resort. We have been to Egypt many times (our second time in Sharm). I read, re-read and read again all of the reviews on here and other forums, who are writing them? This is no way a 5 star resort (I understand our idea of 5 star isn't the same as other countries), but oh my - this is 100% more a 2 to 3 star. We were greeted after a long journey to no refreshments, we were starving, all restaurants close after dinner - no food available unless you pay for room service? The reception staff promised us food to our room (FOC) due to the lateness of our arrival, after hours of waiting, we gave in a went to sleep. Our first night late night/early morning wasn't caused I may add by fun and excitement, much the contrary - our room of which we paid an extra £100+ for to have a sea view was appalling, run down, broken blinds, stained curtains and nets (there are photographs), dirty bed - we did get changed eventually), just generally dirty throughout room and bathroom! Positive about the room, it had two large bottles of free water. My husband, bless him went to see reception the next day of where we were greeted and looked after by Omnia, she did look after us and she did put us in a Premium room, yes updated (still not 5*) but we were very pleased to have moved from the other room, a shame as the outlook at room one was superb (another slight positive). FOOD - what food? basic, flavourless, lack of choice.... worst I've ever eaten... one main buffet area to cater for all guests, food of which wasn't to cater for all guests. I'd rather eat the local cuisine as we are in Egypt, but alas, this wasn't the case either. The catering was definitely for specific nations - we ate ended up eating out more to avoid the rude customers who have no idea of etiquette/morals - felt for the staff looking after them as they'd pile up their plates and then waste so much food? Not necessary! Where were the al a carte restaurants promised in reviews/holiday websites? Where were the bars? DRINK - yes, on a holiday, some have this, as part of their well deserved relaxation, the selection was poor, all spirits tasted the same, beer gassy and wine only served in the buffet or foyer? We sat at the pool bar, and within 5 minutes at least 3 couples, including us, asked for red wine and were told no! The answer was, if you want wine, you have to go to top bar (a 10 to 15 min walk away)... it came out of a large box and was actually stored at the pool bar, why couldn't it be served there? If we pay more because it's Christmas/New Year, we expect ALL facilities to be there - if you close facilities, drop the price accordingly... this has been fed back to our tour operator. Another bad point our tour operator failed to mention upon booking or anytime during our paying for the holiday - the main foyet/reception is undergoing a major refurb, it doesn't cause any issues parse but it does take away areas of comfort, especially at

It feels like a vacation here. The snorkeling spot on the hotel beach has more fish than the one at sea, the water is very clean, and there are always vacancies for beach umbrellas every time I go there. The only downside is that there are too many foreign tour groups, and the restaurant is like a food market at mealtime, but the taste is good

My other half and I stayed here for 2 weeks in January 2024 and we bloth had a great time. Works were going on to the top swimming pool, but they didn't affect our use or enjoyment of the hotel. It should look great when it's finished. My first mention is Ahmed the chef in the main restaurant. He was fantastic. I am a vegetarian who doesn't eat tomato. On many nights Ahmed would cook me a special pasta with all the things I love in it. There were also many nights when I could easily eat off the the buffet. If there was anything I wanted, I just had to ask. Ahmed also cooked up some wonderful meals for my boyfriend. I loved the chocolate fountain and there was always a supply of lovely strawberries and bananas to dip in it. My next mention is to another Ahmed who served in the restaurant. A very lovely man who helped to make our holiday special and was always on hand to help with anything. We rarely had to ask for another drink. The swimming pool attendants were also always willing to help with anything, and the staff behind the downstairs bar were always friendly and helpful. We hardly used the upstairs bar. There was always nightly entertainment, almost all of which was good/excellent. One night was not the usual standard, but it gave us a good laugh. Our room was a good standard and was always kept clean and well stocked. There are lots of steps, which is not surprising when a hotel is built into a cliff, but there was a regular cart going around the resort transporting people and you could phone for one as well. I am a diver and spent many days diving with Dive Inn. The reef just off the beach is fantastic with many different types of fish. The dive staff were wonderful and the diving was excellent. I will review them separately. We will definitely go back, and we would say that whilst the resort was excellent, it really was the people who work there who made it such a great holiday.

First of all, they make you wait until 2 pm. Since everyone gathers to check in at 14:00, there is chaos. No one speaks English at the reception, you have difficulty communicating. When you come to the hotel, it is clean enough, you can find any variety you want, there was food suitable for every culture. The sea was full of colorful fish and coral. It was a very different experience. The pool was big enough. The rooms were cooled by 2-story air conditioners. As for alcohol, the local drinks are not very good, you can drink draft beer. It is enough if you get full board. In general, it was a pleasant hotel.

First of all, the hotel is very clean, the sea and the pools are incredibly beautiful. You see all kinds of fish in the sea. There are hot pools for children. They are very good at cleaning. I think the restaurants are sufficient, you can find something to eat and drink. I would like to thank Mohammed Ali, Ahmed Yahia and Ahmed Essam who work at the restaurant. They took special care of us every day. The Animation Team is an excellent, very friendly team. I also thank them. Of course, everything is not perfect, but I think it is the best hotel you can go to with your family. Thank you Pickalbatros Royal Moderna.

”The hotel is a victim of its staff's poor treatment, starting from some receptionists to the extremely negligent cleaning staff. The hotel manager, however, is very polite and professional, and he took all the necessary measures to resolve the issues we faced, such as unclean rooms and bathrooms and the rude behavior of a reception staff member. After the first night, everything changed, and the cleanliness level improved significantly. Key highlights of the hotel include: * Free parking * Spacious rooms * One restaurant with a wide variety of food and amazing desserts * Numerous swimming pools with no overcrowding * A beach at another hotel belonging to the same group with a shuttle service provided Overall, the hotel just needs to retrain some of its staff to improve their interactions as they are the face of the hotel. All department managers in the hotel are professional; the problem lies with individual staff members and receptionists.”

We are currently on day 8 of an 11 day holiday our 5th trip to Egypt in Jan. This is the worst hotel we have visited. The hotel is immaculately clean and the rooms are a great size (5211&5108) cleaners are very helpful. The staff in the main bar are helpful and pleasant this is the only bar in the resort you can get wine (red or white only, rose or cava not available on all inclusive) Wine is not available in the restaurant bar only beer and soft drinks .... never heard anything like it! Lack of staff in the restaurant when busy means self service for drinks therefore if you would like a glass of wine with dinner you need to leave the restaurant to queue for the main bar and bring wine back..... Bizzare! The majority of staff at the aqua snack bar.... Not so pleasant rude and grumpy. Kids club is fine however my little boy was desperate to make friends and the 3 times he went he was the only child there I think maybe some activities outside and some advertising walking round encouraging kids to go could help. We travelled on the shuttle bus to the sister hotel today to spend the day at the beach. Different rules here no wine available apart from in the restaurant which we are not aloud to enter as we do not reside at this hotel. Attempted to purchase a bottle of rose wine and were told cash only so contact less phone payment was no use this is onyl available for use of guests who reside at this hotel....... Again bizzare! Could use the beach bar snacks chef was even more rude that at club aqua spoke to me and looked at me like s**t on his shoe. Can't believe it I have always found staff to be so helpful and friendly in all hotels we have visited in Egypt. Unsure the cause of this but it definitely needs to be looked at. The al a cart restaurants are hardly al a cart, the Indian is a buffet the food was nice but it not a sit down meal you choose or are served. Be aware when booking the Italian you will be asked your preference EG chicken, beef, pizza, pasta....this is you choosing your meal with no descriptions. My husbands chicken arrived covered in tomato which he dislikes so we had to swap dishes ..... Again bizzare and backward way to do things ask guests to choose their dinner without seeing a menu! The staff in the Italian restaurant however were very friendly and pleasant and great with the kids. We have saved and spent alot of money to come here and are leaving disappointed would not recommend in comparison to the other 4 hotels we have visited 😥

Recently took a trip to Barcelo Tiran for my birthday & had an amazing experience! The hotel rooms were clean, food was amazing & had a lot of selection & we were kept very entertained by the whole animation team, special shout out to Saio! Would definitely recommend going!

I want to thank Adel from pool Almaza. He brinks me my oder very fast. He is kind and faster waiter. Thank you, Adel from Irina! Hi brings me my oder very fast, and helps me whit my questions. This bar has good location for my family. Me, my hasbent and my children likes Almasa bar.