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4.4/5
Excellent
XXIAOLIVery good hotel near the supermarket, the room is very clean, the front desk is very nice, remember to bring swimsuit and swimming trunks, breakfast is also very clean and nutritious.
GGuest UserWe had reservations made through the hotel's website, but when we got there to check in at 3:30, we were told that our room wasn't ready. The staff member took my ID and credit card, looked me up, and then literally started yelling at me that there wasn't a room ready yet because they had been full the night before and were understaffed and unable to clean all the rooms in a timely manner. We did not understand why she was yelling at us, but when we asked when they would have a room for us she told us very angrily to come back in an hour. We returned at 5pm (check-in is supposed to be at 3) and had a very similar experience with a different staff member, who also got very belligerent with us and denied us a room after we stood in line and watched several others get their rooms. It was after 6pm when they finally gave us a room, and only because we did the online precheck in the hopes that it would secure us the next open room. It's unclear why the staff wouldn't do that for us (we had asked at 5:00 and got yelled at more), or at least explain to us that we needed to do online check-in if we wanted to get a room before 8pm that night. They were incredibly rude to us multiple times and treated us like we'd done something wrong even though it was absolutely their fault. We feel pretty strongly that if you can't staff your hotel it's probable that you are not paying your staff enough to attract workers. And either way, if you can't clean all your rooms, DON'T RENT THEM OUT. This problem should be the HOTEL”S problem, not the guests'. And no matter what, your staff should be trained to be apologetic when they can't do their job, not belligerent. Worst hotel experience I've ever had. After all that, the rooms were nothing special and the hotel was very noisy and difficult to sleep in because you hear every little footstep above you or door open and close in the hall.
BbluestangThis property should not be listed as it is totally unsafe for people to stay here. We have stayed here for the past 30 years and never has it been like it is now, we will never stay here again.. We checked in in the early evening and were put in room 608, shortly after we got into our room I could smell smoke and went looking for where it was coming from. I found a homeless person in the back stairs smoking his crack which we were also now exposed too, (we both felt nauseated after this exposure). In the parking lot I found two males carrying large boxes into the building. After checking our car I found one male doing something near the drivers door of an unlicenced SUV and the other inside the building lurking around the upper hallway. It seems some of the homeless live at this hotel. By then we had had enough and I told the front desk to get rid of the crack smoker and to cancel our reservation for the next night. We were kept up most of the night with transients coming and going from rooms around ours. There is no security in the buildings and anyone has access. The room itself was beyond dirty and run down. The bed had hair in it and the sheet was badly stained. The carpets are dirty and stained The curtains are broken and dirty. The window screen is also broken and unusable. Never again.
You mostly just get what you pay for, one of the cheapest places in town. I knew the rooms wouldn't be clean and the place was sketchy but I caught the housekeeper going through my things when I came back from loading some stuff into the car. She acted like I was the one who did something wrong when I told her I hadn't checked out yet she asked why??it was before check out time so Idk why shed think it was her business and it was just creepy/ invasive. The front desk clerk couldn't of cared less when we informed them. They are also known to kick people out for made up reason so they can keep the money and deposit,and to keep deposit over made up reasons but the deposit is very cheap at least.