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We stayed four nights and we were still wishing we could stay longer when we checked out. This place is gorgeous. The rooms, the bar/lounge, breakfast area and even the entry area are all exquisite. Rooms are huge. Our second floor room had a sunny large window seat perfect for relaxing with a book and/or drink. Breakfast included eggs (the omelette!!), yogurt, cheese, meat, fruit, and more. Every staff member was courteous and professional. We were treated so well through our stay! We had had difficulty finding a way to do the Fauna Trek but (special thanks here) Scarlett found us a guide who drove us and accompanied us (hike can only be done with a guide) for a very reasonable price. We recommend you stay at the hotel and include this hike. Then, spend a relaxing evening in the lounge! Finally, we enjoyed hearing about how Erkka and David brought this place to life. It’s an amazing story. Treat yourself to this place!

I am very grateful to the owners of Hostal Galvarino for saving me from sleeping on the street! I hadn't booked to stay in this hostal, but I arrived from Torres del Paine on the late bus into Puerto Natales at 11pm. I had booked to stay next door, but even though I had advised of my late arrival the place was in darkness and no one was there to let me in. The light was on in Hostal Galvarino and so I went in and luckily they had one room left. The room was a small single, only enough space for a single bed, but it was clean and comfortable. The bathroom was downstairs, but again it was very clean. The room was the equivalent £20 for the night, so it was good value. The main reason for my excellent rating was the fact that had it not been for the lovely owners I would have been wandering the streets of Puerto Natales after 11pm looking for a bed for the night. For this reason alone I would stay again. The room I had was small, but it was clean, comfortable and reasonably priced, perfectly adequate for a short stay.

Lucy's was one of the most welcoming houses throughout my South American trip. Aside from clean and comfortable bed and towels, spacious room and bathroom with excellent powerful hot shower, perfect location next to bus depot, the best of all is a nicest, and warmest host Lucy. She made me feel like I returned home and every day made sure I had ample breakfast in the morning before leaving the house, all bus tickets or tours in order, and a hot tea before going to sleep! I would never forget how she waited for me till very late at night to come back from the trek. In all my history of travelling all over the world, no host cared about their guests as much as Lucy. If I ever go back to Puerto Natales Lucy would be one of the main reasons to do so. Thank you, Lucy, for your hospitality! Tip: book all your activities with Lucy. I had pre-booked mine and still regret it. I should have listened to Lucy and would have had much better experience.