Popular Honolulu 4-star Hotels

This resort is excellent with three swimming pool and a large Lagoom and only walking distance to the beach. You can find everything you need in this resort and there are ABC stores inside and we can buy all our souvenirs very easy. I will strongly recommend this hotel to my friend. Just one things that there is no bottle water provided and no boiling machine and you need to buy your bottle water on your own.

Don’t book a room cheaply! *Environmental location, next to Wakiki Beach and on the main road, it is very convenient to be connected in all directions. Convenience stores and restaurants, trolly stations, public beaches, and zoos are all very close and within walking distance. *Room facilities, the hotel has a history of a hundred years, so it is very stylish, but the city view room in the Diamond Building is so bad! ! ! ! Not as good as the new 3 star hotel rooms. (Pictured below are the benefits of room upgrade with the Marriott Platinum Card. I booked the cheapest room, but it turned out that booking through a third party did not provide any membership benefits. In the Maui fire, the hotel was full, and I wanted to upgrade temporarily but there was no room). The room is old, with an area of ​​less than 20 square meters. Morning and night, I am woken up either by cars on the road or by the phone in the next room. A very bad experience! * Service, remind the guests to check the bill carefully. After staying for 5 nights, the wrong bill was charged on 4 days. They checked it out one by one when they checked out, and the wrong money was refunded after 4 days. In short, don't try to be cheap when booking a room. The small and shabby room type is not as good as staying in Hyatt or Marriott. The price/performance ratio is too low!

There was an issue that could have happened at any hotel, no matter how well kept or clean so I won’t write about that nor is it the reason for the poor score. It was how they addressed the situation or better said, how they failed to. I notified them of the issue and they couldn’t move me they said but they would call me the next day to try to move me. They didn’t call, I had to. They couldn’t move me still. I had to leave the hotel. A week into my two week stay. The front desk apologized but offered me no assistance in moving hotels. They said a manager would call to apologize. No manager called me. I called them and talked to a front desk supervisor, Mike. He said he would look into it and would call me back. He didn’t. I sent Mike a message. He didn’t return the call. I called again about couple weeks later as to talk to the hotel manager. Left a message on a voice mail. And guess what? They didn’t call me back. I called again and left a message on the general managers voice. The manager had a staffer, who was a former manager, call me. Nice enough, heard me out. He agreed with me that being ignored never feels good and they shouldn’t have done it. He offered me 25k points which I took to get off the phone. Hilton Diamond Desk wrote me and asked how I felt about the resolution. I told them I still feel bad because well, no one wants to be made to feel like a chump and ignored. They wrote back and literally only wrote back they they were sorry I was I unhappy. I’m a lifetime diamond and the first time ever complaining. I feel like when I needed assistance, this hotel really let me down. Don’t stay here not because the hotel isn’t ok enough. It because if something goes wrong they won’t help you. And if the hotel isn’t reading this, please don’t even respond with something like you are sorry because I don’t think you really are. Else it wouldn’t have come to this.

Fun for the kids and family. Great infinity pool. They should have more pool side service than going to the restaurant ordering. Service could be a bit friendlier but overall great. Rooms are a little outdated. Lobby is nice and location is great!

The hotel is an affordable price with simple and clean environment. The room looks new and tidy which make me pick for my four nights stay. More importantly they offer cheap parking charge compared to other hotels in Waikiki. There are two bottle of water to be provided each day and you can redeem for free in front desk which is appreciated, you can also take the refilling water in lobby. Microwave is provided in each room too.

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.

The location was great in the middle of Waikiki without bustling part. However, we had an issue with the vent inside the bathroom, which led to dripping of dirty water. This was addressed eventually but we were not compensated appropriately. This was our honeymoon and we didn’t have the best time because of it.

The location was very good and the hotel facilities were clean and nice. I arrived a little early, but they did an early check-in, so I had a good rest. I checked out at 4:30 in the morning, but the staff was there even then, so I checked out comfortably. Teddy's Burger, ABC Mart, and Starbucks are all right next to the hotel, so it was really convenient. Parking was easy as there is a free parking area nearby and a zoo.

This hotel is perfectly located with all of the amenities you could want. Loved the filtered water station in the lobby in particular! I have to give a shout out to Taciana who cleaned my room each day during the duration of my stay. She always made me feel welcome and well taken care of. Thanks, Taciana! I’d definitely stay at Waikiki Beachcomber again when visiting Oahu.

The room was quite big, the beach downstairs was better than the Hilton Resort in the north, and the restaurant was delicious. Ctrip's Internet phone design was very useful. Because our mobile phone was a Japanese phone card without international roaming, we had already driven to the North Shore after checking out and found that our phone was left in the hotel and we had no way to contact the hotel. Fortunately, Ctrip provided Internet phone service so that we could call the hotel and let the hotel save it. We came back the next day to pick it up. Ctrip did a great job, the hotel was also very good, and we had a very comfortable vacation