Popular Honolulu 4-star Hotels

I got my flight delayed and missed my connecting flight. Ended up to the beauty pf Hawaii and this hotel. My stay was amazing! Beyond! The rooms are spacious and they gave me the most amazing view and corner room. Everything is within your footsteps! Every staff is lovely and helpful! The Guy Glenn was so helpful and the one responsible in my ridonkulously amazing room!

Don’t book a room cheaply! *Environmental location, next to Wakiki Beach and on the main road, it is very convenient to be connected in all directions. Convenience stores and restaurants, trolly stations, public beaches, and zoos are all very close and within walking distance. *Room facilities, the hotel has a history of a hundred years, so it is very stylish, but the city view room in the Diamond Building is so bad! ! ! ! Not as good as the new 3 star hotel rooms. (Pictured below are the benefits of room upgrade with the Marriott Platinum Card. I booked the cheapest room, but it turned out that booking through a third party did not provide any membership benefits. In the Maui fire, the hotel was full, and I wanted to upgrade temporarily but there was no room). The room is old, with an area of ​​less than 20 square meters. Morning and night, I am woken up either by cars on the road or by the phone in the next room. A very bad experience! * Service, remind the guests to check the bill carefully. After staying for 5 nights, the wrong bill was charged on 4 days. They checked it out one by one when they checked out, and the wrong money was refunded after 4 days. In short, don't try to be cheap when booking a room. The small and shabby room type is not as good as staying in Hyatt or Marriott. The price/performance ratio is too low!

There was an issue that could have happened at any hotel, no matter how well kept or clean so I won’t write about that nor is it the reason for the poor score. It was how they addressed the situation or better said, how they failed to. I notified them of the issue and they couldn’t move me they said but they would call me the next day to try to move me. They didn’t call, I had to. They couldn’t move me still. I had to leave the hotel. A week into my two week stay. The front desk apologized but offered me no assistance in moving hotels. They said a manager would call to apologize. No manager called me. I called them and talked to a front desk supervisor, Mike. He said he would look into it and would call me back. He didn’t. I sent Mike a message. He didn’t return the call. I called again about couple weeks later as to talk to the hotel manager. Left a message on a voice mail. And guess what? They didn’t call me back. I called again and left a message on the general managers voice. The manager had a staffer, who was a former manager, call me. Nice enough, heard me out. He agreed with me that being ignored never feels good and they shouldn’t have done it. He offered me 25k points which I took to get off the phone. Hilton Diamond Desk wrote me and asked how I felt about the resolution. I told them I still feel bad because well, no one wants to be made to feel like a chump and ignored. They wrote back and literally only wrote back they they were sorry I was I unhappy. I’m a lifetime diamond and the first time ever complaining. I feel like when I needed assistance, this hotel really let me down. Don’t stay here not because the hotel isn’t ok enough. It because if something goes wrong they won’t help you. And if the hotel isn’t reading this, please don’t even respond with something like you are sorry because I don’t think you really are. Else it wouldn’t have come to this.

Fun for the kids and family. Great infinity pool. They should have more pool side service than going to the restaurant ordering. Service could be a bit friendlier but overall great. Rooms are a little outdated. Lobby is nice and location is great!

Our recent stay at Hilton Vacation Club The Modern Honolulu was a blend of highs and lows, with its strengths balanced by a few notable drawbacks. Situated in a reasonably good location and boasting cleanliness throughout, the hotel offered convenience and comfort in many aspects with a great pool and bar area including a separate adults pool. However, certain factors detracted from the overall experience, leaving us with mixed feelings about our time there. Let's start with the positives. The hotel's location, while not directly in the heart of the city hub, offered a decent compromise between convenience and tranquility. Close proximity to Duke Kahanamoku Lagoon provided easy access to beach activities and waterfront relaxation, adding a touch of serenity to our stay. Additionally, we found the hotel to be impeccably clean, with well-maintained facilities and a commi**ent to hygiene that was commendable. Despite these strengths, there were some notable downsides to our experience. The most significant inconvenience was the walking distance to the main city hub, which required a 15-20 minute walk to reach popular attractions, dining establishments, and shopping venues. While not a dealbreaker, this added a layer of logistical planning to our daily activities and limited spontaneity. Another issue that significantly impacted our stay was the persistent noise from the elevator. Unfortunately, our room was located close to the elevator, resulting in constant disturbances throughout the day and night. The loud mechanical noises disrupted our sleep and detracted from the overall ambiance of relaxation that we had hoped for. In summary, Hilton Vacation Club The Modern Honolulu offered a mix of positives and negatives during our stay. While the hotel's cleanliness and proximity to Duke Kahanamoku Lagoon were definite highlights, the walking distance from the city hub, the disruptive elevator noise, and having to pay for hotel parking detracted from the overall experience.

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.

Location is pretty good, easy walkability to the shops as well as the beach. We were initially put at a low level and couldn’t sleep due to road noise. They had zero issues with moving us up to a higher level and everyone was super helpful. Overall the experience was good, however there were a few bugs that kept showing up in the room.

Melissa, Jessie and Mr Kalani were all amazing service providers! I had one of the best and most comfortable stays here thanks to them. They are always ready to accommodate and help! They usually start shift around the afternoon to evening time however! The facilities were all great too! Being able to have a microwave and an ice box as well as ask for extra amenities like toothbrushes and body lotion was never too tough a task. Also it is close to 2 big malls -, namely waikiki and international marketplace. It was within walking distance to other big brand names and one can easily join in the fun on the streets. The only downfall was the other customers and how thin the walls were - which meant noises and talking even in the middle of the night. But other than that, it was a great stay. Great for solo travellers too :)

The location was very good and the hotel facilities were clean and nice. I arrived a little early, but they did an early check-in, so I had a good rest. I checked out at 4:30 in the morning, but the staff was there even then, so I checked out comfortably. Teddy's Burger, ABC Mart, and Starbucks are all right next to the hotel, so it was really convenient. Parking was easy as there is a free parking area nearby and a zoo.

This hotel is perfectly located with all of the amenities you could want. Loved the filtered water station in the lobby in particular! I have to give a shout out to Taciana who cleaned my room each day during the duration of my stay. She always made me feel welcome and well taken care of. Thanks, Taciana! I’d definitely stay at Waikiki Beachcomber again when visiting Oahu.