Guest User
June 1, 2025
Our room's kettle was not working, so we called the reception. Immediately, a housekeeping staff came to verify the matter, went to change the kettle and tested on the spot to ensure it was working. Thanks for responding quickly to our feedback.
Another incident that struck us was we forgot to take disposable chopsticks for the cup noodles that were brought from a convenience store. I called the reception to request chopsticks but did not have them, instead asked if the fork was ok, I gladly said ok. The staff not only brought a fork but also a plate as well. It was thoughtful of her.
Lastly, it will be good to inform about the walking space in the classic room, not just making a comparison between the bed and view before checking in.
To me, I visualize the classic room as small but still have enough walking space for 2 people between the wall and bed. It was only after entering the room, I realized it was really small. I didn't want to go through the hassle of changing rooms by doing the paperwork so decided to stay put in the classic room.
Overall, we had a good stay. Thanks for remembering to give us different breakfast set daily. The last day was the best as the food was served to us warm.