W Hong Kong

整體環境還可以 主要地理位置很棒 酒店樓下就是商場還有去機場的火車 唯一不不好的就是明明是萬豪旗下的酒店但是攜程訂的話不能積分 我覺得很奇怪 前台就説不能積分 也不知道是酒店問題還是攜程的問題

非常超預期，海景很漂亮，免費洗衣服的服務超級贊👍

High quality and high service

Five years later, staying at W Hotel again, can be described as garbage service is not an exaggeration, originally planned to stay two nights, later some things have not been dealt with, and added one night (need to change rooms), that day at 12:05 pm to the front desk, check out and check-in, is the following lady spent 35 minutes to handle the procedures (does it really take so long? And the whole process is black face), attitude is also very disdainful 🌟 Then I helped me again 🌟 key update again, can go to the new room, waited 5 minutes .... finally finished, because I have more luggage, so asked her to find a waiter to help me move, agreed 12:45, finally waited until 1:00, no one came up to help me, so I myself holding 2 my private pillows and a suitcase, and a hand Carry, during the elevator found the room card can not go to the new floor (it was not updated to), so I was very embarrassed, took all the luggage to the concierge, find her to help me update again, when she saw me, did not take the initiative to help me, still slowly, and explained to me why did not help me update 😅😅, then I almost couldn't hold, hand Carry and pillow, about to slide to the ground, she did not move, standing at the front desk looking at me, or passing guests helped me a 😅 At that time, she just stood quietly at the front desk looking at me (there were no guests who needed her to handle), really disappointed😞

The front desk service attitude is very bad

I've stayed here many times. Location, transportation, convenience, everything is good.