Anonymous User
April 14, 2024
Hellish check-in experience. The black-hearted business is too unscrupulous. The customer service claimed: *** room, for guests to stay, lacks ******. Check in, walked into a maze, arranged bunk beds, not satisfied; changed to a king-size bed room, really inconvenient, then saw the twin-bed room with window next to it, asked to change to this one, the older female customer service shouted fiercely: This room is ***. Later arranged a twin-bed room with window, after checking in, found that the air conditioner did not cool, because it was too small, the toilet seat could not fit, the door could not be closed, because the space was too small, could not stand, could not take a shower, there were no toiletries. No washing or rinsing, slept in clothes all night, scared to death, sleepless all night, finally made it to dawn, picked up the luggage and ran away! Give a five-star review? I really can't do it.
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