Manila Hostel

Dare I say this is the worst accommodation I've ever booked in Hong Kong. I wasn't expecting so much given that this is a budget hostel, but the way their staff handle mishaps and treat guests was terrible. I arrived in the hostel past 2:00 AM. I was assigned to a room and everything seemed to be okay until I got inside the shared dorm. Another guest who was already there insisted that the room he booked was only for him and his companions (who wasn't with him yet). He politely asked me to leave and have the staff sort this issue out. I immediately talked to the staff only to be met with most half-ass service known to human. The staff was not attentive at all! He was half-asleep the whole time I was explaining the issue. What seemed like "forever" of endless waiting finally ended when the staff negotiated with the guest. I returned to the room as I have nowhere else to stay.   They also asked for a cleaning fee upfront but guess what??? The room was nowhere near to being sanitary during the whole duration of my stay. Sheets and pillowcases smelt like mold. The room was damp and the trash was only picked up once.  The only good thing about this hostel is its proximity to Victoria Harbor and Tsim Sha Tsui station.

I’m a backpacker, I have stayed in a lot of places all around the world, I have even slept on the street before but this place…. This place is one of the worst places I have been, the all building is just completely disgusting, I got to the room and the sheets were clearly not cleaned, the floor was completed flooded and wasn’t even from the “bathroom” (you can even call that a bathroom). The door and other part of the room were full of mold. The environment and atmosphere is terrible as well, is full of Indians, Pakistanis, etc. The hostel is also parcially run by them so… you can guess the level of higiene… I booked 3 nights and I left immediately after the check in and booked another place, ended up not even staying there. Thats how uncomfortable it was… I don’t recommend this place at all.

Very small room, almost no space for items. Accesible to nearby restaurants and shops. Easy to find.

This hotel is good; the staff, the rooms, and the beds are up to standard. Shirie and Sane are very kind and cheerful. I look forward to coming back again!

Total scam. Double Deluxe means one bed for two people, not two beds. The hotel is dirty, unsafe, no air conditioning, and staff were rude. We left without staying. Do not book here.

Great customer care and support. Did not have any WiFi the night we spent there which they apologized for and said it was a technical fault. It’s in the heart of Hong Kong