Hollywood Hotels with Airport pickup service

The check-in was quick and the staff were friendly, the facilities were acceptable but with some problems such as the coffee table and the dining table were shaky” which made them somewhat unstable and the door of the year damaged…things that can be solved. In terms of cleanliness, it was quite good, but the floor of the room had sand and was not completely clean. Comfortable and clean beds. Excellent location.

I came in town for Carnival weekend and unfortunately had an entire debacle when it came to my rental car and ended up taking Uber and Lyft rides the entire trip. But my stay at this hotel was literally perfect. I was checked in by Anthony who was extremely helpful and always willing to help with a smile (does this man sleep I saw him work every shift - or at least it felt like it). Devon and Anne at the desk were available and helpful anytime I needed anything. And Angela in the restaurant, talk about anticipating needs of the guests! Angela was on it! I thoroughly enjoyed my stay at the DoubleTree and will made sure to stay again when I return to the Fort Lauderdale/Miami area.

Breakfast is American-style, simple and rich, there is an airport shuttle every hour, very convenient, surrounded by McDonald's and big supermarkets, very good as a turnaround

I tried to check in around 12:30/ 1 AM. The night clerk was unable to check me in because he had been kicked off the company website for going to undesirable web sites. After trying for about 20-30 minutes, he was able to check me in. All parking spots were taken so I went back to the office. I was told that I could park on the grass near the hotel. When I went back to my car, the next day, I had a parking ticket. For the three days of my stay I went to the office to complain about the ticket & get them to reduce the cost of my stay for the ticket cost. I also complained about being charged for the use of a room safe, which I did not ask for. i was always told that the Manager had to approve the credit but no one could ever reach him by phone. I was finally told that a credit was approved, paperwork had been forwarded and a credit to my charge card would show up in 5-7 days later. Three weeks after my stay I had not received a credit and called the office and spoke to the clerk on duty. H said he would check into to it and call me back which of course did not happen. As far as the amenities and the hotel room: the complementary breakfast was a joke; the bed in the room should have been thrown out years ago. Every time i went into the office, there was always someone complaining. The only positive about my hotel stay was that i was not robbed or attacked at the hotel.

My wife and I are from Cape Coral and evacuated from hurricane Ian thankfully we found this place. I have been very impressed with the cleanliness and the service and friendliness of the staff. during this stressful time in our lives, it’s exactly what we needed to help calm our nerves we’re very thankful.

Nice place to stay at with multiple places to shop and eat within 5 minutes of the place. It took had a great view of the waters. Staff very friendly. To really make your check in easy, use the pre check in before you arrive. You will receive a text with a link. Enter your information, payment, ID, and you will get your key card at check in. When I arrived I had four people ahead of me and each one of them have to provide payment, ID and sign paperwork. Probably took 15 minutes for each guest where it took 5 minutes.

My husband and I stayed here just one night - a stopover on our way elsewhere. It's a very nice place and I would recommend it, with a caveat or two. The room was clean and quite spacious and included a mini fridge & coffee maker. The bed was really comfortable. The pool area is very nice. The waterfall in the pool is a nice touch. There's plenty of seating (with some options for shade), and lots of palm trees and other topical plants. There's also a poolside bar - if you can catch it open. Marshall at the front desk was really friendly and helpful, and Robin -our shuttle driver from the airport - was too. There's not much nearby, so if you dont have a car, you're pretty much staying at the hotel (or taking Uber). The only food right by the place is a Dennys and a McDonalds -and a REALLY popular coffee shop. Our only issue was that we found out upon checking in that the restaurant and bar were closed for the day (New Year's Day). We looked at tons of hotels near the airport for our stopover, wanting 2 key amenities: An airport shuttle and a bar & restaurant. We didn't want to have to go out for dinner (esp without having a car) - just wanted to relax at the hotel. We chose this one because it had both - but so did plenty of others. I understand them wanting to give staff time off on NYD, but then please make it ABUNDANTLY clear when you're booking that those amenities will not be available! We could have made a different choice had we known. We walked a bit over a mile to get some food (it was a nice day and we're capable of the walk but..)

Overall is nice resort on the beach,many pools ,great view,many resturant a bit expenssive,parking valet 58plus tax,self parking 47usd

The room was clean and the staff was extremely professional. I have already recommended this hotel to our friends. The location is only one block from the boardwalk and beach!

I booked a two bed and they gave me a small one