Lavande Hotel (Hohhot East High-speed Railway Station Airport) Reviews
Lavande Hotel (Hohhot East High-speed Railway Station Airport)
South Tower, Block A, Dongrun Haojing Commercial Complex, Ruyi Industrial Park, Saihan District, Hohhot, Inner Mongolia, ChinaView Hotel Details
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Lavande Hotel (Hohhot East High-speed Railway Station Airport) Guest Reviews
4.8/5
Excellent
653 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(653)
Positive reviews(643)
Reviews with photos/video(79)
Convenient location(61)
Easy to get around(59)
Classy environment(56)
Friendly front desk staff(47)
Close to airport(45)
Awesome amenities(44)
Delicious breakfast(26)
Perfect for business trips(19)
Negative reviews(10)
Sara_na
Elegant Double Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 20, 2024
I chose this hotel because it’s near to Huhhot airport. Room was clean and spacious. Had a pleasant stay there. Staffs were attentive and helpful. Service was excellent.Thank you.
Response from Property: Thank you for your recognition and I wish you all the best
Guest User
Elegant Twin Room
Stayed in Dec 2024
Business travelers
1 review
4.5/5
Great
Posted on Jan 4, 2025
The receptions were not speaking english.
Response from Property: Dear customers! Thank you for your valuable comments! We must review our shortcomings and actively correct them. Try your best to achieve your satisfaction, welcome supervision! Thank you!
Christian Ciro
Elegant Double Room
Stayed in Aug 2024
Solo travelers
31 review
4.5/5
Great
Posted on Nov 10, 2024
Close to airport
Response from Property: Hello! By chance, we met you, by chance, you chose us, there are too many choices in life, every choice you make is a kind of fate, thank you for letting us know you, your intimacy, your care, will harvest a lifetime of warmth. We look forward to seeing you again!
Anonymous User
Deluxe Room (2 beds)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 25, 2024
excellent hotel
Response from Property: Dear Guest: Hello! Thank you for your visit, but also sincerely thank you for your affection and recognition, You remember the good times here that touched our hearts, It is our duty to make guests enjoy a good stay. We are honored to receive your approval, and we are more motivated to move forward and hope to have more opportunities for you!
Anonymous User
Elegant Double Room
Stayed in Dec 2024
Other
14 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Very satisfied, the room is very clean and big, all the facilities inside are very new, it is very comfortable to live in, the surrounding transportation is convenient, there are so many places to eat, give a good review!
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來
Guest User
Business Double Room
Stayed in Sep 2024
Business travelers
32 review
4.5/5
Great
Posted on Oct 29, 2024
The hotel is very new and very close to Hohhot East Station. There is a night market downstairs at night, and the food is pretty good. The service staff is warm and friendly. The breakfast is not rich, but it is enough to fill you up.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more and more perfect. Welcome to visit us again.
flamingcloud
Elegant Double Room
Stayed in Aug 2024
Other
1 review
2.5/5
Posted on Sep 11, 2024
I moved to another room on the pretext that the carpet was dirty. The conditions were much worse. The safety lock on the door was broken and there were problems with the cabinets. This was the first time I encountered someone who changed rooms for worse and worse. The girl was embarrassed to object to the bullying of the host.
Original TextTranslated by Google
Response from Property: Dear Ms. Wen, hello! First of all, thank you for your review. It is not important to give us a negative review. What is important is that your stay experience was very bad. We will give some feedback on your feedback. First of all, the room type you booked is an elegant double bed. After that, the room needs to be cleaned, so we will change it to a deluxe double bed room for you. You should also feel that the area, windows and bed of the room are larger than those you booked. The elegant big bed is much better. As for the door lock you said is broken, and you are a girl, we can continue to change rooms for you as soon as you check in the room until you are satisfied. There are also 24 on the bedside. Hours of phone call to solve the problem. If you are not satisfied, you can call us. We will resolutely change the room for you until you are satisfied. If the hotel staff does not change the room for you and you are not satisfied, and the problem is not solved and no action is taken, you can leave a negative review. , thank you again for your feedback and wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Checked in on Thursday night. I wanted to book two nights, but there was no room for the second day. It seems that the hotel is very popular. The hotel environment is clean and there are two washing machines. Seeing that we are a family of four, the front desk lady gave us 4 breakfast coupons when we checked in. Although the breakfast items are not particularly rich, it is enough. There are many places to eat nearby, as well as Kudi Coffee, and it is close to the airport.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice in Lavande! From the moment you walk in, you are our family. We hope to use our thoughtfulness to take care of you like a family member. Lavande is your home away from home! Come home often and check it out! Wish you: be well! !
Xjzhanggongzi
Deluxe Double Room
Stayed in Jul 2024
Travel with friends
29 review
3.5/5
Posted on Aug 15, 2024
The location of the hotel is OK, but it is next to the viaduct. The soundproofing is not very good at night and it is a bit noisy. The airport is nearby, which seems to be where the planes land, so there are flights landing at 1:00 in the middle of the night, and the noise is quite loud. You can hear the loud voices in the next room. The overall decoration and hygiene of the hotel are good. When taking a shower in the bathroom, there is water leaking outside. The ground is wet and uncomfortable. Other things are OK.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Lavande Hotel. It is a great honor to serve you. At the same time, thank you for your valuable suggestions to us. We know that this is the greatest love and help to us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your visit again!
Guest User
Business Room (2 beds)
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Overall, it's OK. It's very close to Hohhot High-speed Railway East Station, so it's convenient to take a taxi and buy things. When I go to different cities, I basically stay at Lavande or Four Seasons.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Lavande will be the warmest and most unique one in your memories. ! Come back to Laifeng often and wish you well!
Anonymous User
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Overall very good
I didn't bring breakfast
The hotel lady gave me one
Very good service
There is a barbecue stall in front of the door after 9 o'clock, the taste and feeling are good
Super comfortable hotel recommended in Inner Mongolia in August
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Lavande and sharing your stay experience. I'm really touched by your review. I'm glad that the hotel can bring you a wonderful time during your trip. Your appreciation really inspires us a lot, and we also thank you for your valuable opinions. We will definitely do better and be committed to providing every guest with a home away from home experience~Welcome to come home often Look!
Sailinnana
Elegant Double Room
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Quiet, clean, and the room has no odor. There are 2 laundry facilities with a dryer. The key is that this hotel is very close to the high-speed rail and the airport. It is also very safe to catch a flight early in the morning. It takes 10 minutes to drive there. It is a good choice with high cost performance.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support of Lavande! Life is an answer sheet, with multiple-choice questions, fill-in-the-blank questions, true-false questions and quiz questions on it. I hope Laifeng will be your easiest choice and most satisfactory answer! Welcome back! Wish you: be well!
Guest User
Elegant Double Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The room is spacious and clean, the toiletries are also very useful, the front desk service attitude is also very good, there is a store downstairs which is very convenient, it is very close to the airport and the high-speed rail station, I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Elegant Twin Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The service provided by Xiao Liu and Xiao An in the hotel is very good and professional. Free upgrade is provided. The room is clean, comfortable and organized.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time
Guest User
Elegant Double Room
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The hotel has a good location, is quiet, has good sanitary conditions, the room facilities are quite new, there are many snacks around, it is very close to the airport and high-speed rail station and very convenient. The brothers and sisters at the front desk are very enthusiastic, and a breakfast is given for the extension of the stay.
Original TextTranslated by Google
Response from Property: The familiar voice is very kind; the lingering family affection is very warm; the pure friendship is very nourishing; the iron friendship is very innocent; the little words are very simple; the detailed evaluation is very considerate. It is precisely because of you that Xiaoli can be so good. Let our hearts warm you and be close to you! I wish you a good mood and look forward to seeing you again~