Harbin Youxia Guest Hotel Reviews

Response from Property: 尊敬的客人，非常感謝您的用心評價！能得到您對房間環境、設施衞生以及服務的高度認可，我們倍感榮幸。您提到的周邊景點，也一直是很多住客喜歡前往的地方。期待您的再次入住，我們會持續為您提供優質的服務！祝您生活愉快~

Response from Property: Dear guest, thank you very much for your five-star praise! We are glad that you are satisfied with the superior location of our hotel and the service of our staff. We are deeply sorry for the inconvenience caused by the lack of elevator. But it is also our duty to help you with the luggage. We look forward to your visit again and wish you a happy life!

Response from Property: 尊敬的客人，非常感謝您的好評！很高興我們的服務能讓您滿意，房間升級希望為您帶來了更舒適的體驗。周邊的清真餐廳確實是我們的一個優勢，方便像您這樣有特殊飲食需求的旅客。對於沒有電梯給您帶來的不便，我們深感歉意，同時也很欣慰工作人員們的服務能得到您的認可。期待您的再次光臨，祝您旅途愉快！

Response from Property: 尊敬的客人，非常感謝您給出的評價！我們很開心酒店的地理位置和服務能讓您滿意。關於您提出的問題我們已經記錄下來並整改，期待您的再次光臨，屆時定讓您有更完美的入住體驗！祝您生活愉快~

Response from Property: 感謝您給出的5星好評！能得到您的認可我們倍感榮幸，您的滿意就是我們的動力，期待您的再次光臨，我們會為您帶來更優質的體驗！

Response from Property: 感謝您給出的5星好評！能得到您的認可我們倍感榮幸，您的滿意就是我們的動力，期待您的再次光臨，我們會為您帶來更優質的體驗！

Response from Property: Dear guest, thank you very much for your praise! I am glad that the location, hygiene and service of the hotel satisfy you. We will continue to provide a high-quality stay experience for every guest. Looking forward to your visit again! I wish you a happy life~

Response from Property: Dear guest, thank you very much for your excellent evaluation! We are glad to know that you are very satisfied with the environment, facilities, hygiene and services of our hotel. We are also very pleased that the comfortable room and the superior geographical location can bring you convenience. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest, thank you very much for choosing our hotel and leaving feedback! We are pleased to know that you were satisfied with the cleanliness and warmth of your room during your stay. We deeply apologize for the inconvenience caused by the sockets. We have added public plugs to facilitate foreign tourists to use the sockets. At the same time, we sincerely wish you a wonderful journey in China and leave you with wonderful memories. We look forward to you choosing our hotel again!

Response from Property: Dear guest, thank you very much for your love and high evaluation of our hotel! You mentioned that the room is large, the tatami room is unique, spacious and bright, clean and well ventilated, which are all we have been working hard to maintain. The front desk staff can help you with your luggage and get your praise, and they are also very happy when they know it. We will continue to maintain high-quality service, look forward to your next visit, and wish you a happy life!

Response from Property: Dear guest, we are very happy to see your high evaluation! You accurately pointed out the excellent location advantage of our hotel. It is close to the subway station and Central Street, and the surrounding attractions are easily accessible. The Hongzhuan Street morning market will add color to your morning. It is our honor to be a warm stop during your trip to Harbin and provide a convenient and comfortable living experience. We look forward to your stay again and hope that we can accompany you on every journey in the future!

Response from Property: 尊敬的客人，非常感謝您的用心評價，我們會繼續優化設施，得知您喜歡酒店的位置，我們很開心~期待您的下次光臨，一定給您帶來更好的體驗！

Response from Property: Dear guest, thank you very much for your detailed evaluation of our hotel! We are very pleased that you mentioned that the overall hotel experience was good. We are committed to providing our guests with a quality stay and are encouraged by your ratings on the environment, facilities, cleanliness and service. You mentioned that our hotel prices are relatively reasonable when booking during the peak season. This is also the benefit we hope to provide to our guests. The hotel is new, so you might be a little worried when you first book, but I'm glad we didn't disappoint you in the end. We will always maintain the high quality of utensils, towels and other items to provide guests with a comfortable feeling. Regarding the issue of decoration odor, we will continue to strengthen ventilation to provide guests with a better stay experience. We are very happy that the style of the room has been recognized by you. The lighting layout and smart voice in the whole house are carefully set by us to improve the guest experience. We are sorry for the inconvenience caused by the lack of elevators for the elderly to move their luggage. At the same time, the front desk has taken the initiative to help with luggage. We will continue to maintain this spirit of enthusiastic service. The hotel's location is convenient, with many attractions nearby and can be easily reached on foot or by taxi. This is also one of our advantages. The nearby food also adds fun to your trip. I hope you have a pleasant time tasting the food. Thank you again for your stay and review, and we look forward to your next visit! I wish you a happy life~

Response from Property: Dear guest, we are very sorry to bring you such a bad stay experience. We will definitely conduct a comprehensive inspection and rectification of the issues you raised. Regarding hygiene issues, we have strengthened the supervision of cleaning staff to ensure that each room meets high standards of cleaning requirements before guests check in. The drainage problem in the bathroom has also been repaired, and will be inspected and maintained regularly thereafter. We sincerely apologize for not having the maintenance staff arrive in time to solve the problem after you raised the issue. If the curtains have inconsistent shading effects, we will add more curtains to the room to ensure good shading effects. In terms of sound insulation, we will install double-layer soundproof glass in rooms close to the road to reduce interference from outside noise. For the odor problem in newly renovated rooms, we will add air purification equipment and strengthen ventilation in the room to eliminate the odor as soon as possible. We are fully aware that this mistake has caused you inconvenience. To express our apology, we are willing to provide you with a discount for your next stay. We hope that you can give us a chance to improve and come again to experience our service. Sorry again for the uncomfortable experience this time has brought you.