Muong Thanh Grand Xa La Hotel Reviews

Response from Property: Dear Customer !Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.Once again, thank you very muchBest Regards,Mr Dang Xuan Trung General Manager

Response from Property: Dear Customer !Thank you for trusting and using the service at Muong Thanh Xa La Hotel, your reviews will help us further improve the service of the hotel. We look forward to seeing you again in the near future.Thanks and Best regards!

Response from Property: Dear Customer! We thank you very much for your support in booking at Muong Thanh Xa La Hotel, we are also very sorry for the inconvenience you have experienced during your stay. Your comments will help us check and improve quality in the near future, We hope you will support booking services at the hotel in the near future. Thanks and Best regards!

Response from Property: Dear customers,Muong Thanh Xa La Hotel would like to thank you for trusting and choosing to use the services at the hotel.We look forward to seeing you again in the near futureThanks and best regards!

Response from Property: Dear Valued Customers, Muong Thanh Grand Xa La Hotel would like to thank you for trusting and choosing the hotel for your business trip. Your comments will help us further improve the quality of our breakfast service in the future. We look forward to your continued support in the future. Sincerely thank you!

Response from Property: Dear Mr. He,Thank you for taking your valuable time to share your experience at Muong Thanh Grand Xa La Hotel!It is great to know that you are satisfied with the hotel service and have given a perfect score about us on Trip.com. Your positive review has deeply touched our hearts and motivated us to strive for excellence in our services. We are committed to providing the best possible experience to all our valued guests, and your feedback is a valuable source of inspiration.Thank you for choosing to stay with us, and we look forward to welcoming you back to our hotel soon.Sincerely,General ManagerNguyen Van Ha

Response from Property: Dear Mr./Mrs.Xu,Thank you for taking the time to share your positive feedback about your stay at Muong Thanh Grand Xa La Hotel. We truly appreciate your feedback and are delighted to know that you find our rooms both convenient and new. It’s great to hear your compliment about our hotel almost close to the airport. We look forward to welcoming you back for your next trips, and we aim to continue providing you with a best comfortable and enjoyable experience. Warm Regards, Nguyen Van Ha - General Manager

Response from Property: Dear Our Valued Guest, Thank you for taking the time to share your positive feedback about your family stay at Muong Thanh Grand Xa La Hotel. We truly appreciate your feedback and are delighted to know that you was satisfied with the hotel service. It’s wonderful to hear that our breakfast is also suitable for Chinese taste and relatively clean. Once again, on behalf of all the hotel staff, I would like to thank you and wish your family strength, wellness and all days be filled with vitality. We look forward to welcoming you back for your next trips, and we aim to continue providing you with a comfortable and enjoyable experience. Warm Regards, General ManagerNguyen Van Ha

Response from Property: Dear Customer !On behalf of Mường Thanh Grand Xala Hotel, I would like to send my warmest greetings to you!Thank you very much for choosing Mường Thanh Grand Xala Hotel and thank you for your comment on the behavior of the staff/Hotel facilities. We sincerely apologize to you for your bad experience during your stay at the Hotel. Based on your assessment we commit to focus on improving service quality/facilities, retraining staff to customer service attitudes/renewing facilities, in order to serve you better in the near future.We hope you will sympathize and continue to choose Muong Thanh Grand Xala Hotel as a place to stay when coming to Hanoi to do business and travelingHave a nice day!Ms Le Thi HienGeneral Manager

Response from Property: Dear Mr./Mrs. Ji,Thank you for choosing our hotel as your place to stay for your business trip. It is wonderful that our hotel received such a high rating from you, especially your compliments about the hotel's facilities and hygiene. This is a great motivation for all hotel staff to work harder to bring the best service to customers. Thank you and wish you a happy and joyful new week!Best regard,General Manager,Nguyen Van Ha

Response from Property: Dear Customer ! We sincerely thank you for sharing your wonderful experience at Muong Thanh Grand Xala Hotel. Your positive review has deeply touched our hearts and motivated us to strive for excellence in our services. We are committed to providing the best possible experience to all our valued guests, and your feedback is a valuable source of inspiration. Thank you for choosing to stay with us, and we look forward to welcoming you back to our hotel soon. Warmest regards, Ms.Le Thi Hien – General Manager

Response from Property: Dear Mr. Kun,On behalf of Muong Thanh Grand Xala Hotel, I would like to send my warmest greetings to you! Thank you so much for choosing our hotel for your stay and thank you for reviewing us! It's wonderful to hear that you find our room both large and well equipped. Your positive review has deeply touched our hearts and motivated us to strive for excellence in our services. We hope you will continue to choose Muong Thanh Grand Xala Hotel as a place to stay when coming to Hanoi to do business. Have a great day! General ManagerNguyen Van Ha

Response from Property: 親愛的亞歷克斯先生！我們真誠地感謝您與我們分享您在 Muong Thanh Grand Xala Hotel 的美好體驗。您的積極評價深深打動了我們的心，並激勵我們努力追求卓越的服務。我們致力於為所有尊貴的客人提供儘可能最佳的體驗，您的反饋是寶貴的靈感來源。感謝您選擇入住我們酒店，我們期待您儘快回到我們的酒店。最誠摯的問候， 總經理 Đặng Xuân Trung 先生

Response from Property: 親愛的亞歷克斯先生！我們真誠地感謝您與我們分享您在 Muong Thanh Grand Xala Hotel 的美好體驗。您的積極評價深深打動了我們的心，並激勵我們努力追求卓越的服務。我們致力於為所有尊貴的客人提供儘可能最佳的體驗，您的反饋是寶貴的靈感來源。感謝您選擇入住我們酒店，我們期待您儘快回到我們的酒店。最誠摯的問候， 總經理 Đặng Xuân Trung 先生