Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.0
Service9.4
Cleanliness9.1
이노하이
Deluxe City View
Stayed in Dec 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 13, 2024
This hotel is one of my favorite hotels in Hanoi. It's my 3rd or 4th time visiting. The room interior is so nice for Hoan Kiem. The breakfast is so nice, and the staff are very friendly.
6/9
Guest User
Deluxe City View
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 2, 2025
The room was clean and beautiful beyond expectation, very French style, the breakfast was also delicious and special, a big plus, I will definitely stay here again next time👍🌷🌷🌷
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Guest User
Deluxe City View
Stayed in May 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 29, 2025
Very satisfied with everything, would like to stay again
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Hsu Angus
Deluxe City View
Stayed in Sep 2024
Business traveler
2 review
9.5/10
Amazing
Posted on Oct 16, 2024
There were several hotels to choose from at the time. Later, I saw reviews saying that the breakfast in this hotel was delicious, so I chose this hotel. I was not disappointed, and I even felt lucky for my decision. The hotel has a quiet path and the building materials used can be felt. The materials are real and there is no cheap and quick feeling. I am quite satisfied with the bedding. Next is the breakfast. It is indeed more unique than other hotels and tastes great. I sincerely recommend it to friends who want to stay. , it’s a pity that I don’t have time to experience the Gym and sauna. I will try it next time I have the opportunity!
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Response from Property: Dear Mr. Hsu Angus,Thank you so much for your lovely remarks about us! We will look forward to receiving you again and hopefully you will have the time for the Gym, followed by an hour or two in your private herbal bath and sauna/steam room which is free of charge.Sincerely,Ms. Thao, Sales Director
Fanny15
Deluxe City View
Stayed in Jun 2024
Business traveler
6 review
9.5/10
Amazing
Posted on Jul 18, 2024
The room is neat and clean, it must have just been renovated. The breakfast is also delicious and deserves a thumbs up. The price is also cheap.
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Anonymous User
Executive Suite
Stayed in Jun 2024
Business traveler
9 review
10/10
Outstanding
Posted on Jul 8, 2024
The room is clean and the service in the restaurant is attentive. The breakfast noodles are great!
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Wing Mui
Deluxe Balcony Room
Stayed in Mar 2024
Business traveler
17 review
7.0/10
Posted on Jun 2, 2024
The design of the hotel's bathtub is not very good. If you use the shower head to bathe, water will be all over the floor. Breakfast was average and OK. On the first day, the waiter did not inform us that in addition to the food on the buffet table, we could also order breakfast. The service needs to be improved.
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Aiwandenvhanzhi
Deluxe City View
Stayed in Nov 2023
Business traveler
39 review
5.5/10
Posted on Dec 13, 2023
The facilities take a long time, and after booking the room, you cannot change it, and you will be responsible for charging the entire room fee. This request is very unreasonable, it is difficult for people to choose it again, and I will not recommend it to anyone.
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鈣片
Executive Suite
Stayed in Jun 2023
Business traveler
3 review
9.5/10
Amazing
Posted on Sep 2, 2023
The room was beautiful, although it was a pity that the shower fixing buckle was broken when I stayed, but overall it was a comfortable stay.
You can watch Netflix and YouTube on the TV, like it.
The breakfast buffet is really delicious, and the pho is highly recommended.
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Guest User
Deluxe City View
Stayed in Apr 2023
Couple
14 review
8.0/10
Very Good
Posted on May 2, 2023
The hotel is very cost-effective, and the staff who take the luggage are also very diligent and polite. It is suitable for couples to stay for a short time. The breakfast is delicious and fresh. The pho is delicious. There is a terrace in the room, but unfortunately there is no gym