Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.7
Service9.0
Cleanliness9.0
Yong De Yi
Superior Double Room
Stayed in Nov 2024
Solo traveler
6 review
8.5/10
Very Good
Posted on Dec 20, 2024
The Location is good near to the Old Quarter and A lot attractions near by and the staff are nice and friendly will be back again.
Kanku Osaka
Superior Double Room
Stayed in Sep 2024
Business traveler
2 review
10/10
Outstanding
Posted on Oct 17, 2024
This hotel is located in the center of Hanoi, close to the Old Quarter and Hoan Kien Lake.
The rooms and bathrooms are clean, a delicious breakfast is included, and the terrace on the top floor offers a panoramic view of Hanoi city and Hoan Kien Lake.
Original TextTranslated by Google
于奐
Superior Double Room
Stayed in Feb 2024
Traveling with friends
16 review
8.0/10
Very Good
Posted on Mar 18, 2024
The location is very good, close to Hoan Kiem Lake and Hanoi Cathedral. It is convenient to go there. There are all kinds of food around. I introduce Dong Xuan Market, where you can buy cheap and fresh cashew nuts and dried mangoes.
Original TextTranslated by Google
東南アジアトラベラー!
Superior Double Room
Stayed in Oct 2023
Solo traveler
20 review
8.5/10
Very Good
Posted on Nov 3, 2023
The location is close to Hoan Kiem Lake, and you can see Hoan Kiem Lake from the breakfast venue, which is perfect.
It is also close to the old town.
The downside is that the water pressure in the shower is low.
Other than that it's a perfect hotel.
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Zhongguoduxingxia
Deluxe Triple Room
Stayed in Sep 2023
Family
93 review
8.0/10
Very Good
Posted on Oct 20, 2023
The hotel is located next to Hoan Kiem Lake in the old city. It is a 3-minute walk away. It is very convenient to go for a walk in Hoan Kiem Lake in the morning or evening. The bus stop No. 14 is also nearby. You can go to Ho Chi Minh Mausoleum/One Pillar Pagoda, West Lake/Then Quoc Pagoda. It takes 6 stops and the ticket is 7,000 VND/
People, the hotel's buffet breakfast is on the 9th floor, overlooking Hoan Kiem Lake. It is comfortable to eat. You can order chicken shredded rice noodles for breakfast. It is more delicious than outside restaurants. Recommended. The room is not big, but it is well-furnished. The hotel can arrange transportation to the airport, but the price is higher at 700,000 VND/
If you want a car, download GRAB and take a taxi for only 320,000 VND. There are many coffee shops next to Hoan Kiem Lake. It is recommended to sit on the 4th floor or above to have a unique view of Hoan Kiem Lake.
Original TextTranslated by Google
6/9
Guest User
Stayed in Apr 2023
Traveling with friends
10/10
Outstanding
Posted on May 10, 2023
Conveniently located, I enjoyed my stay at Centre Point Hanoi Hotel. The room I got is well-kept and tidy. The bathroom amenities were sufficient too. Because it's so conveniently located, I found myself being able to come back and take a rest in the middle of the day when I got tired of walking around the Old Quarter. The street here is also relatively quiet, and just a few metres away from 4P Pizza. On the same street, there are a number of massage establishments too. The owner and staff are hospitable. They are knowledgable and are able to provide sufficient help, such as helping me to confirm a booking I made for a bus out of town. The breakfast here is also pretty good. You have it on the 9th floor, which provides a great view of the surrounding area, including the lake. On the 2 days I was here, the breakfast menu somewhat changed. There's a buffet spread of bread, fruits, salads and some hot food like pork skewers and pork in cream sauce. You can also order omelettes and phos if you're looking for something freshly prepared. Overall, this place provides good value and I would recommend staying here.
Response from Property: Dear Samuel Swee, Warmest greetings from Centre Point Hanoi Hotel! Thank you very much for taking your time to share your review in details following your recent stay with us. It is our pleasure to know that you had an overall great experience. We really appreciate your compliments about our service. Thank you very much for your generous words. We are humbled by your kind words, rest assured that we will share to our team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thanks and best regards, Lily Bui Centre Point Hanoi hotel team
Guest User
Stayed in Jan 2023
Solo traveler
10/10
Outstanding
Posted on Feb 27, 2023
Truely felt like at home here. Staff were very friendly, caring, helped me to plan day trips to the most beautiful places in North Vietnam, and recommended places to experience true local food where they eat. I wanted to upgrade my original booked room, Lily showed me all their options, even recommended a quiet room. I can't thank them enough for their hospitality 🙏🏻😁👍🏻
Response from Property: Dear Mr. Jian, Thank you so much for taking time to write this review. We are very happy to know we helped contribute to your fond memories from your trip to Hanoi for 1 night at the hotel. We value each guest that checks in at Centre Point Hanoi Hotel and we are glad that you value our service as well as the facilities in the hotel. I will pass on your compliments to the service staff and I’m sure that they will be pleased to know that you appreciated their efforts. Please accept our sincere appreciation for taking the time to share your experience with us and we hope to welcome you back soon! Thanks and best regards, Lily Bui - Centre Point Hanoi Hotel team
Guest User
Stayed in May 2023
Solo traveler
10/10
Outstanding
Posted on Jun 1, 2023
I went on a trip alone! The hotel was clean and the employees were very helpful! When I checked out, I forgot my watch in the hotel room, so I sent a message to the hotel. They told me they would keep it and tried to arrange for it to be sent to Japan by mail, but the lithium battery was not available. I gave up because I couldn't send it by mail, but the hotel told me to deliver the watch to a Vietnamese person going to Japan, and I was able to receive it today! Thank you very much! I was very impressed as I thought there was no other hotel in Japan that would do this much!
Original TextTranslated by Google
Response from Property: Dear SY1302, We are most grateful that you took the time to share with us your feedback about your recent stay at Centre Point Hanoi hotel and to read that you thoroughly enjoyed your stay with us. Thanks so much for your appreciative words for our staffs, our service. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service. We hope that we will have another opportunity to welcome you back and let you experience more enjoyable. Thanks and best regards, Lily Bui Centre Point Hanoi hotel team
Frankey
Deluxe Double or Twin Room
Stayed in May 2025
Business traveler
30 review
8.5/10
Very Good
Posted on Jun 16, 2025
I had a pleasant one-night stay at Centre Point Hanoi Hotel. The location is superb—right in the heart of the Old Quarter and just steps away from Hoan Kiem Lake, making it ideal for exploring the city. The staff were friendly, welcoming, and very helpful with local recommendations. My room was clean, cozy, and well-equipped with all the essentials. Though compact, it was quiet and comfortable for a restful night. The breakfast was simple but fresh and satisfying. Great value for the price, especially if you're looking for a convenient base for a short stay in Hanoi.