Collection O le Grand Hanoi Hotel - the Tryst - Photo Gallery

Room was terrible old and no maintenance . No safety . Window lock was broken but don’t bother to be fixed. Floors tiles crack into lines it can cut foot . The whole room run down soap put on the floor like village. Room was clean but the whole place need to be renovated. Price is just ok with location near by food stalls and market. Not close to old quarter walking distance 20 mins. Service at front desk the older lady was ok. But afternoon staff lady doesn’t know customer service.

Checked in in the morning for a standard double room but the door had a hole that you could see through into the room and the TV did not work. There was no windows in the room and Wifi was very weak so I ended up upgrading my room to a superior double with a balcony facing the road which was much nicer with the bathtub and the TV worked perfectly