Muong Thanh Grand Hanoi Centre - Photo Gallery

Response from Property: Dear valued guest,It's our great pleasure to welcome you back to our hotel! We are glad to learn that your stay was an enjoyable one. At Muong Thanh Hanoi Centre, guest satisfaction is always our goal and having achieved it creates a source of encouragement for the team to continue our hard work everyday. We look forward to welcoming you back to our hotel in the future. Warm regards,General Manager

Response from Property: 尊敬的客人，感謝您抽出寶貴時間與我們分享您的反饋。我們對您在我們酒店的體驗感到非常抱歉，未能達到您的期望。請您放心，我們非常重視您的意見，並將採取必要的改進措施，以確保未來為所有客人提供更好的服務。我們真誠希望能有機會再次歡迎您光臨，併為您提供更優質的住宿體驗。此致敬禮，阮氏賢良總經理

Response from Property: Dear Mr. Luan, Warmest greetings from Muong Thanh Hanoi Centre, Sincerely thank you for choosing to use our services and taking your precious time to share your experience at Muong Thanh Hanoi Centre. First of all, the hotel would like to sincerely apologize to you for having had a bad experience at the hotel. Our goal is customer satisfaction, so we will check the n*** immediately and make every effort to take care of every detail to bring more perfect experiences to all customers. Once again, sincerely thank you for the above reviews so that the hotel can promptly check and fix the situation at the hotel. Hope to welcome you in the future with a better service! Sincerely, Nguyen Thi Hien Luong, Hotel Manager.

Response from Property: Dear Ms. Le, Thank you for taking the time to review Muong Thanh Hanoi Centre Hotel on Trip.com. We are very grateful that you have reviewed our hotel on Trip.com. We always take into account and accept the opinions of our customers to improve our service quality. We hope that this experience will not change your trust in our hotel and that you will give us another opportunity to welcome you back. Once again, thank you for taking the time to stay at Muong Thanh Hanoi Centre Hotel and we look forward to welcoming you back in the future. Best regards, Hotel Manager