Family-friendly Hotels in Hanoi

This is a hidden gem in the midst of the old quarter. A part of Hanoi where a myriad of shops selling a huge range of goods exists next to Hanoi's seemingly endless coffee shops. In very European architecture These small shops are bustling throughout the day. The hotel is nestled comfortably up a side street accessible via both stress, though only one is used by taxis. The staff are extremely friendly and make it their business to ensure the traveller is well looked after. Rooms are clean and come with a stocked fridge with Beer and soft drinks. The air conditioning is superb and in near 40C heat it is so welcoming. The balcony is large. Almost a second room in itself. Sit on the balcony in the evening during a thunder storm and watch the light show in the night sky...tremendous. With the balcony walls being solid, privacy is guaranteed as is safety...not going to fall off this. Breakfast is a pleasant mix of western and Asian. Cold cuts or cooked food. Eggs done by the chef to order. The hotel has a small travel desk so do ask about places to visit. Staff are very knowledgeable. Top tip: get the GRAB or BE app to book your taxis and avoid cab hailing....the risk of being scammed is very high. One final thought...not far is Railway Street. I won't spoli it....go and find out what happens. Get a daily timetable of trains. It is an experience. Highly recommended.

Stayed here for a bussines trip but still, I got the chance to really enjoy my stay. The hotel is like brand new and is located at a perfect spot where I could explore all of the Old Quarter. And the staffs were amazing too, especially Stella. She helped us a lot, took lots of her time try to answered all of my silly questions, and made my boring breakfast more enjoyable. Just can't thank her enough. Overall, this hotel is where you should stay if you want to feel what it's like being in the heart of the Old Quarter. I will comeback soon.

Central located with local amenities such as mini mart, good restaurants (Japanese & its own Jasper Restaurant), cafes within the building. Pho restaurant is next street within walking distance and Korean BBQ Restaurant is 200m away from hotel. Housekeeping services to clean the rooms and clear rubbish are also excellent. Front desk counter staff are friendly and readily to help out.

Impressive entrance with a short walk to anything you might want/need in Hanoi. Check-in was a breeze when we arrived mid-afternoon. The lobby on Level 1 and restaurant on level 2 are opulent and well-served with competent and English fluent staff. The room I had was well presented, very clean and well-serviced. Great pillows!! Small, but functional bathroom with a great two-way shower. Money can be exchanged at reception at around market rate. The breakfast on level 2 has something for everyone. Vietnamese, western and excellent pastries. Fresh fruit and a great noodle bar. The wait staff and chefs are expert and can create pretty much anything on request. The room service menu is spartan but reasonably priced and well presented and delivered hot. Pasta, pizza, burgers and (of course) Pho. For those not familiar with Vietnamese coffee, fasten your seatbelt before trying. This beverage will wake the deepest sleeper in seconds. Concierge services are effective and non-intrusive. There is a mini-supermarket about 100 metres from the front door where you can find that razor you forgot amongst other necessities. This hotel is brilliantly located near the lake, which is a great location for a stroll. Within a five minute walk you can find pretty much anything that you can think of. There is a roof top bar and pool on level 10 and, to be honest, this was a little disappointing. The pool works, but the surrounds are a little tired and could do with an upgrade. Not a showstopper by any means. The lifts work, the electricity is 100% available and the wifi is fast and consistent. The laundry service is fast and reasonably priced. If you want to outsource laundry, there are several services available close by for USD$1.50 per kilo. My team of 3 stayed here for 12 days and very much enjoyed the facilities and hospitality. I would stay here again any day of the week!!

Its classic elegance and legendary hospitality create a truly exceptional stay. The spacious rooms and indulgent spa ensure a relaxing and comfortable stay. The picturesque gardens with the largest swimming pool in the city offer a welcome respite in the heart of Hanoi. Its location next to Thu Le Lake is perfect for exploring the city's major sights. Highly recommended

The service in the hotel is excellent. I would like to specifically thank the concierge staff who helped me with my taxi booking . I tried to call Grab but after waited 30 mins, the car still never arrive . I have booked a day tour cruise and will be late to reach the pick up point . The concierge staff was very proactive and suggested to call a taxi for me . The taxi arrived shortly and he helped me to communicate to the driver on the location I want to go . The room is spacious and clean . The buffet breakfast spread is good . The staff are friendly and helpful in the restaurant too.

The hotel is cute and central in Hanoi. Was able to walk to most places I wanted to see in the city. It’s in a quieter area compared to other places in the old Quarter. Right next to the St. Josephs Cathedral. The hotel had good facilities but hardly enjoyed them as I was a busy bee exploring Hanoi. Breakfast was also good with somewhat of a variety for this small hotel. The bathtub was absolutely amazing. They had delicious welcome snacks and fruits. The staff were also friendly and super helpful. Will definitely return when I visit Vietnam again.

Our group of 6 stayed 3 nights at peridot. We had some hiccups which was of no fault by the hotel..( like losing one luggage from our group from our cruise, and tour operator etc). The hotel went above and beyond to help us resolve our problems. Special thanks to Plum, who was so nice and friendly and was so professional and efficient to resolve issues for us. Hotel has plenty of restaurants and street food everywhere and is very near the lake. Beautiful pool and sky bar too.Everyone was very friendly and helpful, from the bellboys to the front desk staff. They even gifted my mom who has a bad knee a herbal compress from the spa. Small details and kind gestures made our stay here so special. 5 stars to the peridot team!

Hotel is quite old but I believe it has been renovated in some parts. BF was good and there were varieties of choices. Hotel location is quite a bit out of center of city. Overall is good enough to stay.

Spacious room, Good service. I had a room facing east, where the hot shower didn't work. So I reported on the issue for them to get it fixed on day 2 morning. Later that night, upon returning, I received a note and phone messages of apologies, informing their engineering could not fix the hot shower problem. Therefore, they offered a change of room to the north facing. Similar in size and better equipped with a bidet and warm toilet seat. Thank you so much