Brook Hotel (Hangzhou West Lake)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Brook Hotel (Hangzhou West Lake)
No. 377, Zhongshan South Road, Shangcheng District, Hangzhou, Zhejiang, 310002, China
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The Brook Hotel (Hangzhou West Lake) provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Brook Hotel (Hangzhou West Lake) is a fantastic accommodation choice. Show More
We Price Match
Last booked 5 hrs ago
China travel essentials
Easy to reach
Currency exchange
Lots to doAmenities
Luggage storageFree
Taxi booking service
Languages spoken at front desk
Currency exchange
Business center
Laundry room
Wake-up call
Wi-Fi in public areasFree
All Amenities
Property Description
The Brook Hotel (Hangzhou West Lake) provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Brook Hotel (Hangzhou West Lake) is a fantastic accommodation choice.
Show More
4.5/5
GoodClean and sanitary, warm service and responsiveness.
All 1,629 Reviews
Surroundings
Metro: Jiangcheng Road
(1.0 km)
Metro: Houchaomen
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(29.8 km)
Airport: Deqing Moganshan Airport
(39.6 km)
Train: Hangzhou Railway Station
(1.9 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Deluxe Family Room
1 Single bed and 1 Queen bed or 2 Double bed
28-30m² | Floor: 2-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
8
Family Room
1 Double bed and 1 Single bed
25-28m² | Floor: 1-2
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
12
Special Queen Room
1 Double bed
10-14m² | Floor: 4
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
6
Cozy Single Room
1 Single bed
10-14m² | Floor: 1-2
No window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
6
Superior 2-bed Room
2 Single bed
20-24m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
6
2-bed Room
2 Single bed
18-22m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
8
Cozy Tatami Room
1 Double bed
10-14m² | Floor: 1-2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
9
Queen Room
1 Double bed
18-22m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
11
Superior Queen Room
1 Queen bed
20-24m² | Floor: 2-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
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Guest Reviews
4.5/5
Good
1629 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.4
- Location4.5
- Service4.5
Average for similar properties in Hangzhou
Guest User
March 15, 2025
The hotel is a bit old but quite good for the price, the staff is friendly and enthusiastic, located in the old town, with full surrounding amenities.
Original TextTranslation provided by Google
Guest User
March 9, 2025
酒店位於中山路商業街交通餐飲很方便，酒店房間雖然小了點但很乾凈，性價比高出差杭州經常住他家。
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Yueliuli
March 7, 2025
一貫的好。服務好。地點好。住的舒服。前台小妹笑的好甜
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Guest User
March 5, 2025
Great hotel and great location, the hotel was clean.
Absolutely charming and very accommodating staff.
Unbeatable value for money
However, the walls are really thin, the cleaning ladies speak extremely loudly, from 9 in the morning..
Original TextTranslation provided by Google
Guest User
March 4, 2025
Clean and sanitary, warm service and responsiveness.
Original TextTranslation provided by Google
Guest User
February 27, 2025
We booked a room with 2 single beds. We had to book urgently, because another hotel refused us with a reserved place. The staff was very friendly and polite. The hostess girl offered us to upgrade the room for free and put us in a luxury apartment. The room had all the amenities (towel, TV, music that you could switch right in the shower). In general, the room was just great, the service was amazing, we liked everything very much. We also needed to leave our things somewhere until 17:00. So the designated time was later than the check-out time, we asked the hostess if there were any storage lockers nearby, to which she offered to leave the things right there. Once again, I would like to express my gratitude to the girls for such amazing service. 11/10
Original TextTranslation provided by Google
RITCHER BEZA
February 21, 2025
A very cute and cozy inn near Westlake. Perfect location for exploring the area. Lots eateries and restaurants in the vicinity. Very nice and friendly staff. Staff even let me use her phone charger. And refunded back my first day booking that I didnt use.
Guest User
February 17, 2025
The hotel service is very good. It really is a good way to solve problems for customers. The service staff are all very friendly.
Original TextTranslation provided by Google
Guest User
February 15, 2025
It is an excellent hotel in relation to price and quality, it is special if you take into account the location.
Original TextTranslation provided by Google
Services & Amenities
Popular Amenities for China Travel
Luggage storage
Free
Taxi booking service
Languages spoken at front desk
Currency exchange
Business center
Laundry room
Wake-up call
Wi-Fi in public areas
Free
Library
Bar
24-hour front desk
Bar
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Taxi booking service
Business Services
Fax/copying service
Free
Business center
Postal service
Front Desk Services
Luggage storage
Free
Currency exchange
Electronic ID reader for check-in
Wake-up call
Express check-in and check-out
Safe at front desk
Lockers available
Bellhop
Tour and ticket booking service
24-hour front desk
Languages Spoken
Chinese
Food & Drink
Lobby bar
Bar
Public Areas
Elevator
PA and sound system
Non-smoking floor
Smoking area
No smoking in public areas
Library
Picnic area
Cleaning Services
Ironing service
Free
Laundry service (on-site)
Free
Laundry detergent
Laundry room
Laundry service (off-site)
Clothes steamer
Facilities for Children
Children's toothbrushes
Children's slippers
Accessibility
Accessible rooms available
Handrails on stairs
Wheelchairs available
Safety & Security
Fire alarm
Carbon monoxide alarm
Security personnel
Intruder alarm
CCTV in public areas
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast not provided.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 65
The Brook Hotel (Hangzhou West Lake) provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Brook Hotel (Hangzhou West Lake) is a fantastic accommodation choice.
With Hangzhou Railway Station just 2km away and Hangzhou Xiaoshan International Airport only 30km away, transportation is very convenient. Being just minutes away from Jiangcheng Road Metro Station allows guests to explore the city with ease. This hotel is located near many of Hangzhou's attractions including Southern Song Imperial Street, Huqingyu Museum and Deshou Palace.
This hotel makes a great place to kick back and relax after a long day of sightseeing.
According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with friends.
With Hangzhou Railway Station just 2km away and Hangzhou Xiaoshan International Airport only 30km away, transportation is very convenient. Being just minutes away from Jiangcheng Road Metro Station allows guests to explore the city with ease. This hotel is located near many of Hangzhou's attractions including Southern Song Imperial Street, Huqingyu Museum and Deshou Palace.
This hotel makes a great place to kick back and relax after a long day of sightseeing.
According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with friends.