Brook Hotel (Hangzhou West Lake)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Brook Hotel (Hangzhou West Lake)
No. 377, Zhongshan South Road, Shangcheng District, Hangzhou, Zhejiang, 310002, China
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The Brook Hotel (Hangzhou West Lake) is an ideal spot for travelers wanting to discover the city. The Brook Hotel (Hangzhou West Lake) offers a pleasant stay in Hangzhou for those traveling for business or leisure. Show More
We Price Match
Last booked 5 mins ago
China travel essentials
Currency exchange
Ideal location
Lots to doAmenities
24-hour front desk
Luggage storageFree
Bar
Library
Taxi booking service
Currency exchange
Business center
Wake-up call
All Amenities
Property Description
The Brook Hotel (Hangzhou West Lake) is an ideal spot for travelers wanting to discover the city. The Brook Hotel (Hangzhou West Lake) offers a pleasant stay in Hangzhou for those traveling for business or leisure.
Show More
4.5/5
GoodThe hotel environment is very good
All 1,646 Reviews
Surroundings
Metro: Jiangcheng Road
(1.0 km)
Metro: Houchaomen
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(28.4 km)
Airport: Deqing Moganshan Airport
(39.6 km)
Train: Hangzhou Railway Station
(1.9 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Deluxe Family Room
1 Single bed and 1 Queen bed or 2 Double bed
28-30m² | Floor: 2-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
8
Family Room
1 Double bed and 1 Single bed
25-28m² | Floor: 1-2
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
12
Special Queen Room
1 Double bed
10-14m² | Floor: 4
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
6
Cozy Single Room
1 Single bed
10-14m² | Floor: 1-2
No window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
6
Superior 2-bed Room
2 Single bed
20-24m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
6
2-bed Room
2 Single bed
18-22m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
8
Cozy Tatami Room
1 Double bed
10-14m² | Floor: 1-2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
9
Queen Room
1 Double bed
18-22m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
11
Superior Queen Room
1 Queen bed
20-24m² | Floor: 2-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Cleaning tools
Check Availability
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Guest Reviews
4.5/5
Good
1646 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.4
- Location4.5
- Service4.6
Average for similar properties in Hangzhou
J@iJ@iz07
April 17, 2025
ทำเลที่ตั้งดีมาก อยู่ใกล้ถนนคนเดิน Hefang มาก แต่ห้องมีกลิ่นบุหรี่ที่มาตามท่อแอร์ และแอร์ดับบ่อยมากๆ ทำให้กลิ่นบุหรี่ไม่หายเลย ไม่เติมสบู่และยาสระผมให้
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Guest User
April 17, 2025
真是沒想到，這個價格和質量都有驚到我，真的很nice😙
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Guest User
April 15, 2025
The hotel is located in Qinghefang, near the Drum Tower, with convenient access to transportation. There are many buses that can reach Longxiang Bridge, Lakeside, West Lake and other places. The room is not big, the hygiene is OK, the hotel facilities are a bit old, the external environment is beautiful, and there are many restaurants and dim sum restaurants around. The hotel service is quite satisfactory. Every customer service staff is great, the service is warm, and the guests feel at home. Not only did they upgrade us for free, but they also patiently checked the citizen card outlets and attractions for us, so that we could visit the famous and niche attractions in Hangzhou as we wished. Because we were satisfied with the hotel's service, we stayed for another night. In short, this trip to Hangzhou was very satisfactory. I hope the hotel can improve its hygiene awareness and go to a higher level.
Original TextTranslation provided by Google
Caesartoto
April 14, 2025
Inside the old town itself (note: if you arrive before 5 p.m., you'll have to pay the entrance fee on the city's website).
It's clean, quiet, and there's a restaurant in the hostel, which is very good 👍
(For Westerners on site who don't want to eat local food or a poor, tuskless turtle, find Vito's Pizza or Miting Emanuelle not far from the old town; they're delicious!)
Original TextTranslation provided by Google
Haojingjing.Emilín Amy Jingjing Hao
April 14, 2025
喜歡這家，主要是挨着杭州博物館，而且就坐落在河坊街，早餐夜宵都很方便。
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Guest User
April 11, 2025
前台服務等各方面不錯
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Anonymous User
April 7, 2025
The hotel is conveniently located near West Lake Food Street and Michelin-recommended restaurants, but the hygiene needs to be improved... The room is full of smoke and the facilities and facilities are not cleaned very well. I hope it can be improved.
Original TextTranslation provided by Google
Guest User
April 5, 2025
Very convenient. 5 minutes away from Hefang Pedestrian Street. There are many places to eat near the hotel.
The room is not very big, but clean.
There is no refrigerator in the room.
The people at the front desk were very nice.
Original TextTranslation provided by Google
Guest User
April 2, 2025
The price and location are very good. The rooms are on the inside and not facing the street, so it is relatively quiet. There is a problem with the lighting system. The bathroom light in the room cannot be turned off, which is blinding at night.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
24-hour front desk
Luggage storage
Free
Bar
Library
Taxi booking service
Currency exchange
Business center
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Bar
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Taxi booking service
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
24-hour front desk
Express check-in and check-out
Lockers available
Electronic ID reader for check-in
Languages Spoken
Chinese (Mandarin)
Food & Drink
Bar
Lobby bar
Public Areas
Elevator
No smoking in public areas
Smoking area
Library
PA and sound system
Non-smoking floor
Picnic area
Cleaning Services
Laundry service (on-site)
Free
Ironing service
Free
Laundry service (off-site)
Laundry detergent
Clothes steamer
Laundry room
Facilities for Children
Children's slippers
Children's toothbrushes
Business Services
Business center
Postal service
Fax/copying service
Free
Accessibility
Accessible rooms available
Handrails on stairs
Wheelchairs available
Safety & Security
CCTV in public areas
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast not provided.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 65
The Brook Hotel (Hangzhou West Lake) is an ideal spot for travelers wanting to discover the city. The Brook Hotel (Hangzhou West Lake) offers a pleasant stay in Hangzhou for those traveling for business or leisure.
Traveling to the hotel is easy with Hangzhou Railway Station located approximately 2km away and Hangzhou Xiaoshan International Airport roughly 30km away. Transportation around the city is also convenient, with Jiangcheng Road Metro Station within walking distance. There is no shortage of things to see in the area, with the Southern Song Imperial Street, Huqingyu Museum and Deshou Palace all nearby.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for groups of friends traveling together.
Traveling to the hotel is easy with Hangzhou Railway Station located approximately 2km away and Hangzhou Xiaoshan International Airport roughly 30km away. Transportation around the city is also convenient, with Jiangcheng Road Metro Station within walking distance. There is no shortage of things to see in the area, with the Southern Song Imperial Street, Huqingyu Museum and Deshou Palace all nearby.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for groups of friends traveling together.