Crystal Orange Hotel Hangzhou Binjiang Baolong City

Crystal Orange Hotel Hangzhou Binjiang Baolong City Reviews

Crystal Orange Hotel Hangzhou Binjiang Baolong City

No.509 Guokang Street, Binjiang District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Crystal Orange Hotel Hangzhou Binjiang Baolong City
Crystal Orange Hotel Hangzhou Binjiang Baolong CityCrystal Orange Hotel Hangzhou Binjiang Baolong CityCrystal Orange Hotel Hangzhou Binjiang Baolong City
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1 night

Guest Reviews

9.8/10
Perfect
2338 review
Verified reviews
Location9.8
Amenities9.8
Service9.8
Cleanliness9.9
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All reviews(2338)
Positive reviews(2324)
Reviews with photos/video(1159)
Delicious breakfast(261)
Friendly front desk staff(242)
Classy environment(192)
Convenient parking(87)
Fantastic river view(25)
Has rooms for families(13)
Excellent TV(12)
Tasty coffee(11)
Negative reviews(14)
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Solo travelers
1 review
9.5/10
Amazing
Posted on Sep 22, 2024
Everything was nice and cozy but only staff cant speak any English at all even the word check out they didnt understand. So I deducted one star out of five from service part.
Response from Property: 尊敬的賓客：您好！感謝您選擇桔子水晶杭州濱江寶龍城酒店，我們很高興您在酒店有一段愉快的入住經歷，感謝您對酒店的支持與信任，同時感謝您對酒店提出的寶貴建議，我們將繼續努力，為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧！
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Family
23 review
9.0/10
Great
Posted on Dec 23, 2024
Good option with nice breakfast, polite and ready to help staff
Response from Property: 尊敬的賓客，您好！非常感謝您選擇桔子水晶杭州濱江寶龍城酒店並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力，願我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨！
Guest User
Superior River-view Double Room
Stayed in Mar 2024
Couples
14 review
9.0/10
Great
Posted on Apr 28, 2024
Hotel is very handy for walking/cycling promenades up and down the river bank. Room on floor 24 gave a fabulous view of the area. Room and restaurant (breakfast) were great. Not central for shops.
Response from Property: Dear Guest: Hello! Thank you very much for staying in the hotel and giving comments. I am glad to see your recognition of our work. With your trust, we are constantly enterprising and ready to bring high-quality services to every guest. We look forward to your visit again! Hotel General Manager: Liu Yang
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
2 review
9.5/10
Amazing
Posted on Jun 3, 2024
Kind staff, clean rooms, breakfast was good, includes laundry rooms.
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal journey, crystal company, looking forward to meeting you again! Hotel General Manager: Liu Yang
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
27 review
10.0/10
Outstanding
Posted on Apr 21, 2024
Orange hotel is always a good choise. Well located. Good stay for the entire family.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Nov 26, 2024
goood
Response from Property: 尊敬的賓客：非常高興從您的留言中得知水晶給您留下如此美好的印象，希望您未來可以繼續關注桔子水晶杭州濱江寶龍城酒店，並將以後入住時的更多感受和體驗告訴我們，熱忱期待您的再次光臨！
Guest User
Superior Queen Room
Stayed in Oct 2023
Couples
1 review
10.0/10
Outstanding
Posted on Nov 19, 2023
good！！！！！
Response from Property: 尊敬的賓客：您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可【位於優美的錢塘江邊】，您記住了在這裏的美好時光讓我們心裏很感動【往右700米購物廣場寶龍城】讓賓客享有美好入住體驗是我們義不容辭的責任【微笑服務】，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！
Guest User
Superior Queen Room
Stayed in Apr 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on May 22, 2025
The room was very clean. The front desk was very friendly and helped upgrade the room to a deluxe king-size bed for free. The environment was very good and it was not noisy at night. I will continue to book here next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality service. We look forward to your visit again! Hotel General Manager: Zhang Lu
Guest User
Family Room With River View
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 18, 2025
An experience that exceeded my expectations for my first stay! Convenient location, clean and comfortable room, clean bedding and bathroom. The staff's service attitude is great and they are always responsive. Very cost-effective, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
gzdrop
Deluxe Queen Room
Stayed in Apr 2025
Solo travelers
11 review
10.0/10
Outstanding
Posted on May 18, 2025
The room is clean, tidy and comfortable, with beautiful views. The hotel has laundry service, and they helped me wash a bunch of clothes as soon as I checked in, which was so convenient. The service staff was warm and thoughtful, and I would like to especially praise Xiao He at the front desk.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality service. We look forward to your visit again! Hotel General Manager: Zhang Lu
Guest User
Superior River-view Double Room
Stayed in Apr 2025
Other
23 review
10.0/10
Outstanding
Posted on May 15, 2025
The room is very beautiful! There is a river view outside! I was amazed as soon as I opened the curtains! The hotel breakfast is also very good! The pickled pepper chicken feet are delicious! They also gave me some fruit when I arrived at the hotel! It's very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality service. We look forward to your visit again! Hotel General Manager: Zhang Lu
shiyu3107
Superior River-view Double Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 5, 2025
It's the first time I chose Orange Crystal. It's very good. The room is simple but warm. The sanitation is very clean. The front desk service is also very good. The breakfast is also OK. The price-performance ratio is good. Recommended
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for our progress, but we will never stop there. Crystal is your companion on this crystal journey. We look forward to meeting you again!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 3, 2025
The hotel has a high occupancy rate and is very clean. The front desk lady provided good service and the breakfast was good. I will consider staying here next time. Great!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for our progress, but we will never stop there. Crystal is your companion on this crystal journey. We look forward to meeting you again!
Xuanfei1X
Superior Queen Room
Stayed in Mar 2025
Business travelers
8 review
10.0/10
Outstanding
Posted on May 1, 2025
The service is friendly, warm and thoughtful. The takeaway is delivered to the room by a robot. The breakfast the next day is varied, delicious, hygienic and nutritious. The bed is also very comfortable, and the bathroom has no odor
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Fiona-Q
Executive Smart Room (Double Bed) (Tv)
Stayed in Mar 2025
Business travelers
45 review
10.0/10
Outstanding
Posted on Apr 27, 2025
I booked Powerlong City Orange Crystal for a business trip to meet friends. When I checked in, the front desk lady upgraded me to a river view room and gave me fruit. When I got to the room, I was pleasantly surprised by the soft furnishings, sound system, and environment. It definitely exceeded my expectations 👍 I highly recommend it!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!