Northern Wenlan Hangzhou Hotel

特別好很新很乾凈，服務也好。走到香香的。住的很舒服。設備也很好，洗漱用品也很很好。床大舒服睡的很安逸。

商務出行不錯的選擇

酒店非常新，服務很好，交通也便利，下次還住城北文瀾

自助早餐很豐富

This time, I stayed at Hangzhou Chengbei Wenlan Hotel. From check-in to smooth check-out, every detail showed the hotel's professionalism and care. Whether it is hardware facilities, room cleanliness, or the service attitude of employees, the overall experience is full marks! As soon as we entered the door, the reception staff's service was very meticulous and thoughtful. Not only did they take the initiative to help open the door and take the luggage, but they also kindly introduced the surrounding geographical location and local characteristics on the way to our room, which made us feel very cordial. They also provided practical guides such as small maps for playing, which was very considerate. The breakfast service is also commendable. The waiter was warm and thoughtful, took the initiative to ask about our dietary preferences, and patiently introduced the daily special dishes. The breakfast variety was rich and the combination was reasonable. The overall experience was very satisfactory. The check-in process at the front desk was efficient and professional. The staff always smiled and actively helped to solve some of our needs. Thumbs up. The room was spacious and comfortable, the cleaning work was in place, and the details were handled very cleanly and tidy. It is especially worth mentioning that the hotel is equipped with a takeaway robot that delivers meals directly to the door, which is convenient and intelligent. The geographical location is also very ideal, close to the subway station and commercial district, and travel, dining and shopping are very convenient. There are many delicious foods in the Joy City next door, especially a hot pot restaurant is highly recommended. The hotel also has Starbucks, a gym and a swimming pool. It is very satisfying to eat and exercise. This stay brought great surprise and satisfaction. Hangzhou Chengbei Wenlan Hotel performed very well in service details and staff quality. It was a perfect experience beyond expectations. Next time I come to Hangzhou, I will still choose this place!

房間整齊，服務周到，前台熱情