Lavande Hotels (Hangzhou Xiaoshan International Airport)

Lavande Hotels (Hangzhou Xiaoshan International Airport) Reviews

Lavande Hotels (Hangzhou Xiaoshan International Airport)

No. 177 Hongshan Avenue, Hongshan Farm, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Lavande Hotels (Hangzhou Xiaoshan International Airport)
Lavande Hotels (Hangzhou Xiaoshan International Airport)Lavande Hotels (Hangzhou Xiaoshan International Airport)Lavande Hotels (Hangzhou Xiaoshan International Airport)
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Lavande Hotels (Hangzhou Xiaoshan International Airport) Guest Reviews

4.6/5
Very Good
933 review
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(933)
Positive reviews(894)
Reviews with photos/video(89)
Offers pick-up/drop-offs(198)
Close to airport(122)
Easy to get around(93)
Convenient location(87)
Friendly front desk staff(58)
Delicious breakfast(31)
Perfect for business trips(22)
Strange smell in room(14)
Negative reviews(39)
^lanyuexinghun^
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 3, 2023
设施:OK 卫生:OK 环境:OK 服务:OK
Response from Property: 尊敬的客官晚上好,看到您的5分好评,小麗会开心一整天呢!么么么哒!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 2, 2024
卫生:hao henhao
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為給每一位賓客帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Amazing
Response from Property: 尊敬的賓客:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望麗楓會是您回憶裏最温馨最獨特的那個!常回麗楓看看哦,祝:安好!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 31, 2024
I chose to stay near the airport for an early flight. The soundproofing was acceptable. There was breakfast at 6 o'clock, and I could take the shuttle bus to the airport at 6:15 after breakfast. It was a good arrangement and I was satisfied (I didn't take photos. The album only has photos of the hotel dinner, which was a very large portion)
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The front desk service is in place, the room is clean and odorless, the location is relatively good, close to the airport, and the road transportation is very convenient. It is the first choice for business trips and travel. You can rest assured to choose
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that I have left such a good impression on you. I hope you can continue to pay attention to Lavande Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We sincerely look forward to your visit. Come again!
Jingaidecuige
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 10, 2024
This is a hotel brand that I like very much. I booked this hotel without hesitation when I came to Hangzhou this time. The environment is as satisfactory as always, and the hotel also has a shuttle bus for the next morning flight, which is very convenient. The check-in experience is very good, but the only reason is that it is close to the airport. The surrounding area is not particularly prosperous, and there are relatively few restaurants around, so everyone can bring some food with them~
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The front desk service attitude is very good. They will try their best to meet any needs. The room is clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Lavande Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Facilities: The hotel has complete facilities. The only drawback is that there is no place to dry clothes when you stay for a long time on a business trip. Sanitation: It is quite clean. Environment: Living next to the airport is not particularly noisy. Service: Very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Dec 16, 2024
This hotel is very easy to find. It is right next to the airport. There are places to eat on the main road and in the village. The cost is very low. There is an airport bus every day.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Yipingyanfeng
Deluxe 2-bed Room
Stayed in Aug 2024
Other
5 review
5.0/5
Outstanding
Posted on Sep 28, 2024
1. The room is well-equipped, clean and tidy 2. Smart curtains, air purifier 3. The service attitude is great
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Couples
2 review
4.5/5
Great
Posted on Sep 24, 2024
Came to Hangzhou for a trip and booked a hotel online. The girl at the front desk was very welcoming and nice. The room was OK, the mattress was thick, the breakfast dishes were rich, and there was a special car to take guests to the airport.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
23 review
2.7/5
Posted on Sep 7, 2024
1. The decoration of the hotel is too old. Many parts of the room are in tatters. A bottle of mineral water on the bedside table is not safe. 2. Hygiene needs to be improved. There are oil stains on the table, stains on the sheets, and there are many black stains when the toilet flush button is pressed and wiped with paper towels. 3. The room smells bad. Fortunately, the room is equipped with an air purifier, otherwise the smell would be terrible. 4. The hotel's front desk service is still good, which deserves praise. When traveling on business, I like to stay at Lavande and Vienna. This is the worst Lavande hotel I have ever stayed in. I really won’t choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have. During your stay in the hotel, if there are any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the room hygiene problem, we will definitely strengthen the hygiene management in the future to ensure that such problems will not occur again during your next stay. We are deeply sorry for the inconvenience caused to you.
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The hotel is not bad, about 20 minutes from the airport. There are buses to the airport every half hour. You need to confirm in advance whether to go to T3 or T4. The driver who picks you up is really patient and wishes you a pleasant journey. We left early and didn't have breakfast. The room was relatively clean, not damp, and the sleep was relatively comfortable. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Lavande Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiaoli looks forward to your visit again!
Anonymous User
Deluxe Queen Room
Stayed in Jun 2024
Family
4 review
4.5/5
Great
Posted on Jul 25, 2024
The hotel has good service, is very close to the airport, has free airport transfers, and has a great breakfast.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel is located in the business district. This location provides great convenience for guests to eat, live, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Other
10 review
0.5/5
Posted on Aug 3, 2024
It stinks, stinks, very stinks. It's really different from the Lavande Hotel where I stayed before. Because I had to catch a flight the next day, I had to stay one night. All the facilities are very old, and the parking fee is too high. I couldn’t even understand it, and I was too lazy to argue with him, so I gave it to him.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you have had. During your stay at the hotel, if you have any problems with the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. The parking fee is 30 yuan per day from the day you check out. If you have any questions, you can consult us. We are deeply sorry for the inconvenience caused to you.