Relais & Chateaux Seven Villas Hangzhou

非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好

I usually don't like to write bad reviews, but this stay was really disappointing. First of all, the room type I stayed in was "Wenqiaochu Villa" for your reference. Secondly, let's talk about the details: First: Many facilities in the room were damaged, such as: the shower head pipe in the bathtub was broken and would spray water. Second: The bathtub was dirty and old like a microbial culture dish. Third: The makeup mirror in the toilet was out of power. Fourth: The toilet had a strong odor. Fifth: Outsiders often came to the hotel to take pictures, and it was very inconvenient for guests to walk around the hotel. Sixth: A very important point is that there is no privacy. The villa is not only for guests, but also for the staff to store things. The place is connected to the villa in the same yard. And the staff went in and out many times, and the loud music, talking, etc. were all heard clearly. Seventh: There are often bugs on the bed and mosquitoes in the room. Eighth: Check-out should be the end of the service closed loop, but it has become a magnifying glass that exposes management shortcomings. When a hotel cannot even understand the basic time contract, and even makes guests feel humiliated by being "kicked out", any publicity will seem pale and ridiculous. Finally, the core of competition in the hotel industry has never been just catering, but also respect for "people".

酒店環境很美，管家也很周到。