No.1679 South Hezhuang Road, Jingjiang Community, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Orange Hotel (Hangzhou Xiaoshan Airport) Guest Reviews
4.8/5
Excellent
457 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(457)
Positive reviews(452)
Reviews with photos/video(63)
Offers pick-up/drop-offs(130)
Delicious breakfast(57)
Friendly front desk staff(51)
Close to airport(44)
Easy to get around(38)
Perfect for business trips(16)
Good sound insulation(14)
Nice toiletries(3)
Negative reviews(5)
blueberrys
2-bed Room
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 6, 2024
I really like stay in this hotel, very nice they service and they very kind
Response from Property: Thank you for your comments,welcome to stay next time.
Seavpor
Superior Queen Room
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Very worth the price. The hotel is really modern and beautiful.
Response from Property: Thank you for choosing Orange Hangzhou Xiaoshan Airport Hotel. Your support and affirmation are our greatest encouragement. Welcome to stay and experience again!
Pimpassorn Samartlertdee
Queen Room
Stayed in Dec 2023
Couples
7 review
4.7/5
Amazing
Posted on Jan 26, 2024
The staff welcomed us warmly and provide great guidance. Got a free room upgrade by participated in that day event too. Eventhough the location is only accessible by car but it is really near airport and convenient if you have early flight next morning. They also offer shuttle bus and provide breakfast box for us. Would visit again!
Response from Property: The river of forgetfulness never dries up, and the memory never fades. Your praise for Xiaoju is the most beautiful gift and memory left to Xiaoju. Thank you for meeting me, and thank you for having you~
Victor
2-bed Room
Stayed in Jun 2023
Family
32 review
5.0/5
Outstanding
Posted on Jul 4, 2023
very friendly staff. free airport pick and drop 24 hours . good environment. room has latest modern tech and tv and facilities are new. free coffee and lemonade in the lobby. easy waimai access with alot of restaurants.
6/8
Response from Property: thank you very much my friendly,welcome to Hangzhou ,We're a family. You are welcome to check in next time.
Guest User
2-bed Room
Stayed in Nov 2024
Solo travelers
5 review
2.7/5
Posted on Dec 28, 2024
Before checking in, I communicated with the hotel four times and repeatedly confirmed the arrival time. In the end, I had to wait for twenty minutes for pick-up in the cold wind. After the pick-up driver came over, he started waiting for another group of couples who had just gotten off the plane. They landed at 12:30, and the final check-in was already at 2 o'clock.
The facilities are not well maintained. Sound insulation is acceptable. The air conditioner was broken and the hot air was turned on all night and it was still 21 degrees.
The hygiene was obviously not carefully cleaned, and the door was not cleaned.
It's hard to believe this is the Orange Hotel...
Original TextTranslated by Google
Response from Property: We are very sorry. We must express our deep apologies to you. We are very sorry that we could not bring you a satisfactory check-in experience. At the same time, we are also very grateful for your feedback so that we can realize our mistakes and improve them. , I believe that we will give you a better stay experience next time you stay!
Richie Zhou
2-bed Room
Stayed in Nov 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Dec 11, 2024
ภาษาไทย
1. ที่พักอยู่ห่างจากจากสนามบินประมาณ 20 นามี
2. โรงแรมมีบริการรถรับส่ง จากสนามบิน แอด wechat แล้วแจ้งล่วงหน้าได้เลย ขาไปนัดหมายตามคนขับได้ ที่ ชั้น 4 departure ประตู 25 ขากลับรถออกทุกๆ 1 ชม พนักงานจะสอบถามตั้งแต่เข้าพัก
3. ที่พักดี หอม มี theme ความเป็นส้มตามชื่อ แชมพูด ครีมนวด สบูา ขนม ต่างล้อมไปด้วยความเป็นส้ม
4. facility ผ้าเช็ดตัว ,สบู่ ยาสระผม ครีมนวด , น้ำร้อน แรงและดีมาก เตียงนุ่มนอนสบาย
5. พนักงานพูด eng ไม่ได้แต่ก็พยายามแปลภาษาช่วยเหลืออย่างดี
6. ห้องพักใหญ่ และเต็มไปด้วยความสะดวก และสะอาด
7. พนักงานพยายามบริการอย่างดี และมีอาหารเช้าใส่ถุงไว้ให้กินเพราะออกจากโรงแรมเช้า
1. The accommodation is about 20 minutes from the airport.
2. The hotel has a shuttle service from the airport. Add WeChat and inform us in advance. For the outbound trip, you can make an appointment with the driver at the 4th floor, departure gate 25. For the return trip, the car leaves every hour. The staff will ask you since you check in.
3. The accommodation is good, fragrant, and has an orange theme as the name suggests. Shampoo, conditioner, soap, and snacks are surrounded by oranges.
4. Facilities: towels, soap, shampoo, conditioner, hot water, strong and very good. The bed is soft and comfortable.
5. The staff can't speak English but try to translate and help you very well.
6. The room is large, convenient, and clean.
7. The staff try to provide good service and have breakfast in a bag for you to eat because you leave the hotel early.
Original TextTranslated by Google
Response from Property: Half of it is travel in spring, and half of it is free and easy in stories. We meet in the vast sea of people, the time is quiet, Xiaoju and you have a long and smooth flow
Guest User
2-bed Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 7, 2024
The service is very good, the airport provides airport pick-up and drop-off services. There are free fruits at the front desk, and the breakfast is more complete than the higher-end ones. It is very user-friendly, with baby plates and a full range of fruits. There are very few hotels in the mainland that have such a full range of fruits. The oranges are very well made, and the noodles and wontons are also good. I will choose oranges again when I go out
Original TextTranslated by Google
6/14
Response from Property: Every warm and brilliant smile is a short story. Thank you for having you and wish you a pleasant journey.
Guest User
2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The bedding in the hotel is very comfortable, and the toothpaste and bath are all scented with sweet orange. I already love it. The airport pick-up and drop-off was great. There were many of us, so we booked a big car, which solved the pick-up and drop-off problem. We also provided a late check-out. The little guy and girl at the front desk were also very nice. Breakfast is also delicious, I will choose orange next time
Original TextTranslated by Google
Response from Property: Orange can bring you extremely satisfying and surprising check-in experience, which is the greatest satisfaction for us. Orange, on the road, we will not forget our original intention, forge ahead, and strive to bring you a more perfect check-in experience. , thank you for your satisfaction and likes, and look forward to your next stay
Pulatuosimazhong
Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Very clean, great value for money.
Gold members upgraded to a window room.
Breakfast is not very varied, but clean and delicious.
I will consider staying here next time I come to Hangzhou on a business trip
Original TextTranslated by Google
Response from Property: The sky is more beautiful than the clouds, the mountains are more beautiful than the rivers, the flowers are more beautiful than the green leaves, and the oranges are more beautiful than your encounter~
Guest User
Superior Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room has no peculiar smell, is clean and tidy, and the pick-up service is in place.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Orange. Your satisfaction makes Muji extremely happy! ! My friends at Orange are very happy to see your comments~~ We are honored that our service has been recognized by you so highly~~ We will continue to work hard! Personalized accommodation space is the lifestyle we at Orange are committed to creating for our little owners! ! Looking forward to my next visit~~~
Guest User
2-bed Room
Stayed in Jan 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 29, 2024
This time I booked a double room (´-ω-`)
I was very satisfied and came as soon as I got off the plane in the early morning.
can have a good rest
Airport drop-off service: Arrive in about 10 minutes! !
Original TextTranslated by Google
Response from Property: Thank you for your recognition and affirmation of us. We will provide you with a better stay experience with better services. The hotel provides free airport pick-up service to the airport in 10-15 minutes. I hope you can choose our Orange Hangzhou Xiaoshan Airport Hotel in the future! I wish you a happy life and smooth work!
Guest User
2-bed Room
Stayed in Jan 2024
Family
97 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The hotel is close to the airport. It is very clean. The front desk staff is very enthusiastic and asked if you need airport drop-off service. There is also a free parking lot for self-driving. The breakfast is okay.
Original TextTranslated by Google
Response from Property: The river of forgetfulness never dries up, and the memory never fades. Your praise for Xiaoju is the most beautiful gift and memory left to Xiaoju. Thank you for meeting me, and thank you for having you~
Guest User
Superior Queen Room
Stayed in Jan 2024
Other
1 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The flight was at 8 a.m. and I chose to leave the airport at 6 a.m.! The front desk wake-up call service at 5:30 also packed breakfast (fruit, milk, egg and bread). The service was very good (the lady at the front desk and the guy who saw me off at the airport were very considerate). The hotel is about 12 minutes from the airport. It’s better to go to the airport early during the Chinese New Year. More practical!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give Xiaoju a five-point praise despite your busy schedule. Xiaoju is very happy. Xiaoju will definitely continue to work hard to do better. There is always the warmth of unexpected encounters in Orange. Xiaoju is looking forward to working with you. See you next time
Guest User
Superior Queen Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The hotel front desk staff is very enthusiastic and the service is very good. There are oranges. The breakfast is delicious. There are also New Year wish cards, which are very considerate.
Original TextTranslated by Google
Response from Property: Thank you for giving Xiaoju a five-point praise in your busy schedule. Xiaoju is very happy. Xiaoju will definitely continue to work hard to do better. There is always unexpected warmth in Orange. Xiaoju looks forward to meeting you next time.
A👑 🧸ིྀbeibi!
Business Queen Room
Stayed in Nov 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The hotel is close to Xiaoshan Airport and has a pick-up service. I made an appointment with my boyfriend to come to Hangzhou for New Year's Eve. Considering that he would get off the plane late, I booked a hotel close to the airport. However, if I go out to play, I need to call a taxi to the subway station. There are really no shops nearby. The room in the Metropolis I stayed in was pretty good. The cleaning lady in the hotel was very cute and provided enough water. The only thing was that the TV couldn't cast the screen, which was a bit annoying.
Original TextTranslated by Google
Response from Property: The water of the Forgotten River never dries up, and the memories never fade away. Your praise for Xiaoju is the most beautiful gift and memory left for Xiaoju. Thank you for meeting me, thank you for having you~