Four Seasons Hotel Hangzhou at West Lake
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1 room, 2 adults, 0 children
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Four Seasons Hotel Hangzhou at West Lake
2025 Global 100 – Luxury Hotels
No.5 Lingyin Road, Xihu District, Hangzhou, Zhejiang, 310013, China
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Last booked 8 hrs ago
Highlights
Free parking
Pets welcome
Ideal location
Delicious breakfast
Excellent serviceShow more
Amenities
Indoor swimming poolFree
Hiking
Spa
Massage room
Gym
ParkingFree
Priority airport pick-up
Restaurant
All amenities
Property Description
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".
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9.6/10
Great view, beautiful interior. Great service, very spacious room
All 664 reviews
Surroundings
Metro: Huanglong Sports Center
(2.7 km)
Metro: Gudang
(2.9 km)
Airport: Deqing Moganshan Airport
(31.6 km)
Airport: Hangzhou Xiaoshan International Airport
(32.5 km)
Train: Hangzhou Railway Station
(7.6 km)
Train: Hangzhou East Railway Station
(12.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Premier Garden View Room King Bed
1 King bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Lotus Suite
1 King bed
120m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Guestroom - Garden-View (Double Bed)
1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Royal West Lake Suite
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Guestroom - Courtyard-View (Queen bed)
1 Queen bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Garden View Room King Bed
1 King bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Premier Garden View Room Two Double Beds
2 Double bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Guestroom - Courtyard-View
1 Queen bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Guestroom - Garden-View, Courtyard-View (Double Bed)
1 Queen bed
73m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Courtyard Room
1 Queen bed
120m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
2
Courtyard Suite
1 Queen bed
220m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
8
Three-Bedroom Mansion
Bedroom 1:3 Queen bed
920m² | Floor: B1,1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Garden View Room Two Double Beds
2 Double bed
63m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Guestroom - Garden-View (2 Beds)
2 Double bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
One-Bedroom Villa With Private Pool
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Lagoon Suite
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Panorama Garden View Room
1 King bed
80m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Themed Room - Courtyard-View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
West Lake Suite
1 King bed
140m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.6/10
Excellent
664 reviews
Verified Reviews- Cleanliness9.7
- Amenities9.5
- Location9.8
- Service9.6
Average for similar properties in Hangzhou
Guest User
July 29, 2025
各方面都滿意。餐廳食物好味。
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Guest User
July 27, 2025
五一節的快樂是四季給的
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Xiaolifeidaoshushu
July 25, 2025
十分滿意，居住首選
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DU CHEN
July 17, 2025
大廳服務人員專業熱情，能順利解決我所提出的問題；附設餐廳金沙廳的前台在我叫車軟體出現狀況時，甚至用自己手機的軟體幫我叫車，並幫我支付車費，解決我碰到的問題，非常貼心。
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Guest User
July 16, 2025
帶着長者暑期旅行第二站。如我們預期，西子湖四季的環境一流，服務專業，早餐、西餐、金沙廳中餐都水準很高，一家人都很滿意。
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kikiyez
July 15, 2025
I wanted to check in at this hotel a long time ago, and it was really great! Every detail was warm and comfortable. It's perfect for relaxing and meditating, I will definitely come again!
Original TextTranslation provided by Google
Guest User
July 15, 2025
The experience of shooting the hotel scene during the stay: the aesthetics are online and very satisfied
Original TextTranslation provided by Google
吳倢名
July 14, 2025
來到西子湖四季酒店：
除了住的舒適外，飯店人員親切用心且服務很好（很多小細節都很用心喔）
早餐的自助餐也很精緻不錯吃！
另外一定要體驗飯店🥰附贈的設施（還可能會送你小禮物喔）🎁
還有體驗飯店的金沙廳（記得提前預約很好吃，吃了會愛上喔）
另外雖然這次的搖船體驗因為下雨沒辦法在飯店體驗，不過另外安排了專車去西湖坐船遊湖，坐在有空調的船聽著專業的解說和吃著好吃的點心，非常棒哦！ 🛶
是住上了會想一直來的飯店喔✈️
例如：
1.一小時西湖祕境搖櫓船遊船體驗。
2.飯店實景拍攝體驗(含15秒視訊)。
3.宋韻文化探索之旅。
4.打卡客製路線環湖騎行。
5.The Spa按摩。
6.酒店內金沙廳。
我們在西子湖四季酒店的旅拍太棒了👍💯
這裡的服飾很多元不錯，男生女生都有！ 另外化妝品也都是裝櫃的，裝的小姐姐畫很用心，很好看！ 🥰
還有攝影小哥人很幽默🥳在飯店裡風景優美，又有飯店創立之前就有的彌勒佛加持，拍出來的照片不用太修，都很好看！ ！
來住飯店的人要試試附贈的旅拍喔！ 🤗
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Guest User
July 14, 2025
設施：滿意
衞生：滿意度很好
環境：滿意度很好
服務：滿意好評
宋韻文化探索之旅:滿意好評
入住期間酒店實景拍攝體驗:滿意，很好
打卡定製路線環湖騎行:滿意好評
客人的要求能滿足，理解能力強，執行能力強，滿意🈵🈵🈵🈵🈵
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Hiking
Spa
Massage room
Gym
Parking
Free
Priority airport pick-up
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Business center
Playground
Childcare service
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Laundry room
Indoor swimming pool
Spa
Gym
Restaurant
Conference room
Multi-function room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Taxi booking service
Station drop-off service
Additional charge
Priority airport pick-up
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Bicycle rental
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Cafe
Lobby bar
Room service
Health & Wellness
Hair and beauty salon
Gym
Massage room
Foot bath
Spa
Haircuts
Body care
Hiking
Yoga session
Activities
Table soccer
Gaming area
Public Areas
Gift shop
PA and sound system
Non-smoking floor
Elevator
Ventilation system
Humidifier
BBQ
No smoking in public areas
Garden
ATM
Cleaning Services
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Playground
Stroller
Childcare service
Kids' board games/puzzles
Books and videos for kids
Business Services
Multi-function room
Multimedia display system
Conference room
Business center
Postal service
Fax/copying service
Free
Wedding service
Accessibility
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–11 years old | CNY 154.00 (approx. PHP 1,245.46) per person |
Children 12–17 years old | CNY 308.00 (approx. PHP 2,490.91) per person |
Adult | Buffet:CNY 308.00 (approx. PHP 2,490.91) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs, cats, other pets (contact the property for details)
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2010
- Number of Rooms: 81
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".
Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.
Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.
Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.
Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.
Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.
Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.
Frequently Asked Questions
What is the cancellation policy for Four Seasons Hotel Hangzhou at West Lake?
The cancellation policy for Four Seasons Hotel Hangzhou at West Lake varies depending on the type of room and booking conditions.What is the cancellation policy for Four Seasons Hotel Hangzhou at West Lake?
What are the check-in and check-out times at Four Seasons Hotel Hangzhou at West Lake?
Standard check-in time at Four Seasons Hotel Hangzhou at West Lake is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Four Seasons Hotel Hangzhou at West Lake?
Does Four Seasons Hotel Hangzhou at West Lake provide breakfast?
Yes, Breakfast is offered at Four Seasons Hotel Hangzhou at West Lake. Breakfast option(s): Western, Chinese. Does Four Seasons Hotel Hangzhou at West Lake provide breakfast?
Can I bring my pet inside the Four Seasons Hotel Hangzhou at West Lake?
Pets are allowed on request at Four Seasons Hotel Hangzhou at West Lake. Charges may be applicable.Can I bring my pet inside the Four Seasons Hotel Hangzhou at West Lake?
How far is the Four Seasons Hotel Hangzhou at West Lake from the closest airport?
The closest airport is Deqing Moganshan Airport, and it is about 1 hour from hotel by car (31.6 km).How far is the Four Seasons Hotel Hangzhou at West Lake from the closest airport?
Is airport shuttle service offered by Four Seasons Hotel Hangzhou at West Lake ?
Yes, at Four Seasons Hotel Hangzhou at West Lake, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Four Seasons Hotel Hangzhou at West Lake ?
About This Property
| Nearest Airport | Deqing Moganshan Airport |
|---|---|
| Distance to Airport | 31.59KM |
| Nearest Train Station | Hangzhou East Railway Station |
| Distance to Train Station | 12.27KM |
| Nearest Subway Station | Huanglong Sports Center |
| Distance to Subway Station | 2.7KM |
| Average Price From | PHP112070 |
| Hotel Star Rating | 5 |