Four Seasons Hotel Hangzhou at West Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Four Seasons Hotel Hangzhou at West Lake
2025 Global 100 – Luxury Hotels
No.5 Lingyin Road, Xihu District, Hangzhou, Zhejiang, 310013, China
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The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou". Show More
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Last booked 3 mins ago
Highlights
Free parking
Ideal location
Delicious breakfast
Sparkling clean
Airport drop-off availableShow More
Amenities
Indoor swimming poolFree
Hiking
Spa
Massage room
Gym
ParkingFree
Priority airport pick-up
Restaurant
All Amenities
Property Description
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".
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4.8/5
ExcellentRooms, services, views, activities, dining, etc. are all very good Domestic resort hotel ceiling
All 627 Reviews
Surroundings
Metro: Huanglong Sports Center
(2.4 km)
Metro: Gudang
(3.0 km)
Airport: Hangzhou Xiaoshan International Airport
(32.6 km)
Airport: Deqing Moganshan Airport
(37.2 km)
Train: Hangzhou Railway Station
(7.6 km)
Train: Hangzhou East Railway Station
(12.5 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Premier Garden View Room King Bed
1 King bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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6
Lotus Suite
1 King bed
120m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Guestroom - Garden-View (Double Bed)
1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Royal West Lake Suite
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Guestroom - Courtyard-View (Queen bed)
1 Queen bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Garden View Room King Bed
1 King bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Premier Garden View Room Two Double Beds
2 Double bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Guestroom - Courtyard-View
1 Queen bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Guestroom - Garden-View, Courtyard-View (Double Bed)
1 Queen bed
73m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Three-Bedroom Mansion
Bedroom 1:3 Queen bed
920m² | Floor: B1,1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Garden View Room Two Double Beds
2 Double bed
63m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
One-Bedroom Villa With Private Pool
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Guestroom - Garden-View (2 Beds)
2 Double bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Lagoon Suite
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Panorama Garden View Room
1 King bed
80m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Themed Room - Courtyard-View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
West Lake Suite
1 King bed
140m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
4.8/5
Excellent
627 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.6
- Location4.8
- Service4.7
Average for similar properties in Hangzhou
Guest User
April 14, 2025
環境優美：酒店園林設計獨具匠心，融合南宋皇家園林風格，四季景色如畫，一步一景，讓人流連忘返。
服務周到：服務人員熱情細心，提供貼心服務，如歡迎水果、遊船早餐等，讓人賓至如歸。
餐飲豐富：金沙廳等餐廳美食眾多，脆皮雞、東坡肉等菜品備受好評。
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Hengwu·jun
April 13, 2025
房間設施有待更新
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Max&Judi
April 7, 2025
杭州西子湖四季算是我在國內最喜歡的酒店之一，春天的杭州風景精華就在酒店周圍，建議預約一個酒店的小船下午茶，人生享受😋
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Guest User
April 6, 2025
Rooms, services, views, activities, dining, etc. are all very good Domestic resort hotel ceiling
Original TextTranslation provided by Google
Chelsea
April 5, 2025
早餐時的服務有些差強人意，用餐的客人明明不多，但點一份紅茶要三催四催，讓人等30分鐘以上，且經常找不到服務員。不過，酒店其他方面的服務都不錯，尤其前台和客房以及禮賓服務都很好。孩子説下次來杭州還要入住此家酒店。
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Guest User
April 5, 2025
服務還算不錯
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Guest User
April 4, 2025
來杭州玩選西子四季酒店，它緊挨西湖，出行超方便。房間又大又舒服，餐飲超豐盛。工作人員又很貼心，從入住到離開，體驗非常贊，下次還來！
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Anonymous User
April 2, 2025
Having stayed at the Four Seasons Hotel by the West Lake many times, I have to say that it is the top hotel in China! The Chinese food is better than many Michelin restaurants, and the Western food is also excellent. The classical garden building is built around the West Lake. The perfect internal garden complements the West Lake. The SPA is also excellent.
Original TextTranslation provided by Google
Guest User
March 28, 2025
I can only say it is very good. I placed two orders, one of which was a set meal. Because of the problem of the marketing staff, it caused some trouble, but in the end the hotel gave very good handling, and the room arranged this time was very good, and the quality of the fruit every day was good and fresh. It is very close to Hangzhou Botanical Garden. Turn right and turn right again. Go forward 200 meters and cross the road. It is the third gate of Quyuan Fenghe. It is only about 10 minutes away. It is very convenient. The hotel's restaurant ~ Jinsha Hall is worth the money, the dishes are worth the price, and the service is also very good👍. There are not many varieties of breakfast, but the quality is high, especially the Chinese snacks ordered are very delicious😋
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Hiking
Spa
Massage room
Gym
Parking
Free
Priority airport pick-up
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Business center
Playground
Childcare service
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Laundry room
Indoor swimming pool
Spa
Gym
Restaurant
Conference room
Multi-function room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Bicycle rental
Station pick-up service
Additional charge
Priority airport drop-off
Additional charge
Station drop-off service
Additional charge
Business Services
Conference room
Business center
Postal service
Fax/copying service
Free
Wedding service
Multi-function room
Multimedia display system
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Electronic ID reader for check-in
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Cafe
Room service
Lobby bar
Public Areas
BBQ
ATM
Elevator
No smoking in public areas
Gift shop
PA and sound system
Non-smoking floor
Ventilation system
Humidifier
Garden
Health & Wellness
Hair and beauty salon
Gym
Massage room
Foot bath
Spa
Hiking
Haircuts
Body care
Yoga session
Activities
Gaming area
Table soccer
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Clothes steamer
Laundry room
Facilities for Children
Playground
Childcare service
Children's meals available
Children's slippers
Children's bathrobes
Children's toothbrushes
Children's toys
Stroller
Kids' board games/puzzles
Books and videos for kids
Accessibility
Accessible rooms available
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Extra crib: Free |
Children 3–17 years old | Free |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–11 years old | CNY 154.00 (approx. PHP 1,202.66) per person |
Children 12–17 years old | CNY 308.00 (approx. PHP 2,405.32) per person |
Adult | Buffet:CNY 308.00 (approx. PHP 2,405.32) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs, cats, other pets (contact the property for details)
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2010
- Number of Rooms: 81
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".
Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.
Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.
Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.
Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.
Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.
Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.