Shangri-La Hangzhou
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Shangri-La Hangzhou
No.18 of Scenic Hotels in West Lake
No. 78 Beishan Road, Xihu District, Hangzhou, Zhejiang, 310007, China
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We Price Match
Last booked 1 hr ago
China travel essentials
Superb views
Delicious breakfast
Currency exchange
Most card payments accepted
Easy to reachShow more
Amenities
Hiking
Executive lounge
GymFree
Private parkingFree
Priority airport pick-up
Car rentals
Tea room
2 Restaurants
All amenities
Property Description
Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.
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9.0/10
Excellent location for visiting West Lake
All 4,350 reviews
Surroundings
Metro: Huanglong Sports Center
(3.3 km)
Metro: Gudang
(3.5 km)
Airport: Hangzhou Xiaoshan International Airport
(31.6 km)
Airport: Deqing Moganshan Airport
(32.2 km)
Train: Hangzhou Railway Station
(6.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Family-friendly Suite
Bedroom 1:1 King bed ● Living Room:1 Bunk bed
72m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden-view Room-King Bed
1 King bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Lodge Mountain-View Double Bed Room (Overview Of Quiet Natural Scenery)
1 King bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Suite - With View
1 King bed or 2 Double bed
72m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
2-bed Room With Mountain View
2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden-view Room-Two Beds
2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe Lodge Enjoyment
1 King bed or 2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Cute Family Room
1 King bed or 2 Single bed
37m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Queen Room With Mountain View
1 King bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Garden Deluxe Room - Near Lake
1 King bed
35m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Lakeside Joint Living Room
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
72m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Room - Mountain-View
1 King bed or 2 Single bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Pleasant Goat And Big Big Wolf Family Room
1 King bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Room (2 Beds)
2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Octonauts Family Room
1 King bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Executive Suite
1 King bed
72m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Lodge Garden-View Twin Room (Overview Of Secluded Gardens)
2 Single bed
35m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Lodge Mountain-View Twin Room (Overview Of Quiet Natural Scenery)
2 Single bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.0/10
Good
4,350 reviews
40 guest in a row gave their stay a positive rating.
- Cleanliness9.1
- Amenities8.4
- Location9.3
- Service9.2
Average for similar properties in Hangzhou
Review summary
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Location: The hotel boasts an excellent location on the banks of West Lake, surrounded by scenic spots such as Yue Temple, Su Causeway, and Quyuan Fenghe. Many guests appreciate the easy access to these attractions and the nightly West Lake Impression show.(based on 1438 reviews)
jasoncao2014
August 2, 2025
特別感謝前台張燕王志英和黃莉，入住和退房都非常迅速，整體入住體驗也非常棒！早餐也非常豐富，非常喜歡香格里拉，下次還要選擇香格里拉！
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Guest User
August 2, 2025
衞生乾淨！服務很好
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annieyangbcn
August 2, 2025
服務熱情，表揚前台小水
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Guest User
August 2, 2025
工作人員熱情小柴服務周到
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Guest User
August 1, 2025
極具歷史感，莊重典雅，有獨特審美感與厚重感。茅盾親筆提名“杭州飯店”，風水佔據最好位置，出門就是西湖，毛主席曾在三號別墅區療養，普京等多國政府首腦也曾來此下榻。酒店歷史悠久，保養得很好，人文素養極高，服務好，早餐豐盛，可以賞着西湖美景就餐。房間內部細節考慮周全，入住兩日都送了水果，床墊枕頭都很舒服。
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Guest User
August 1, 2025
前台黃莉張燕王志英非常專業且熱情，酒店位置也非常好，賓至如歸！
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Guest User
August 1, 2025
環境：好，非常優美
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Guest User
August 1, 2025
特別感謝前台小水！
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Services & Amenities
Most Popular Amenities
Hiking
Executive lounge
Gym
Free
Private parking
Free
Priority airport pick-up
Car rentals
Tea room
2 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Conference room
Multi-function room
Secretarial services
Playground
Childcare service
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Laundry room
Executive lounge
Gym
2 Restaurants
Conference room
Multi-function room
Playground
2 Restaurants
咖啡苑·自助餐(杭州香格里拉饭店)
Business hours: [Mon - Sun] 06:00-22:30
杭州香格里拉饭店·香宫
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Priority airport drop-off
Additional charge
Station pick-up service
Bicycle rental
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Cafe
Room service
Health & Wellness
Gym
Free
Hiking
Activities
Tea room
Close to Animals
Public Areas
Gift shop
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Elevator
Ventilation system
No smoking in public areas
Garden
Smoking area
ATM
Cleaning Services
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Playground
Childcare service
Kids' board games/puzzles
Books and videos for kids
Business Services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Postal service
Fax/copying service
Wedding service
Accessibility
Handrails on stairs
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | CNY 350.00 (approx. PHP 2,830.58) per person per night Extra crib: Free |
Children 3–17 years old | CNY 350.00 (approx. PHP 2,830.58) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 6 years old and under | Free |
Children 7–11 years old | CNY 92.00 (approx. PHP 744.04) per person |
Children 12–17 years old | CNY 184.00 (approx. PHP 1,488.08) per person |
Adult | Buffet:CNY 184.00 (approx. PHP 1,488.08) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1984
- Renovated: 2009
- Number of Rooms: 198
Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.
The hotel has 198 beautifully appointed guestrooms and suites located in the West Wing. Horizon Club rooms are tastefully designed to complement the beautiful natural setting, and it dedicates to provide to all business and leisure guests with a comfortable enjoyment.
From an intimate conversation to a large banquet, the restaurants at Shangri-La, Hangzhou present an array of dining options ideal for any occasion. Sample the dynamic international buffet at Coffee Garden, authentic Hangzhou cuisine complemented with a Cantonese selection at Shang Palace.
Shangri-La, Hangzhou offers a wide range of facilities for conferences and social functions. 8 meeting and function rooms can cater for anything from intimate banquets to international gala events.
The hotel offers a superbly equipped Fitness Centre, steam bath. Outdoor tennis courts are also available.
The hotel has 198 beautifully appointed guestrooms and suites located in the West Wing. Horizon Club rooms are tastefully designed to complement the beautiful natural setting, and it dedicates to provide to all business and leisure guests with a comfortable enjoyment.
From an intimate conversation to a large banquet, the restaurants at Shangri-La, Hangzhou present an array of dining options ideal for any occasion. Sample the dynamic international buffet at Coffee Garden, authentic Hangzhou cuisine complemented with a Cantonese selection at Shang Palace.
Shangri-La, Hangzhou offers a wide range of facilities for conferences and social functions. 8 meeting and function rooms can cater for anything from intimate banquets to international gala events.
The hotel offers a superbly equipped Fitness Centre, steam bath. Outdoor tennis courts are also available.
Frequently Asked Questions
What is the cancellation policy for Shangri-La Hangzhou?
The cancellation policy for Shangri-La Hangzhou varies depending on the type of room and booking conditions.What is the cancellation policy for Shangri-La Hangzhou?
What are the check-in and check-out times at Shangri-La Hangzhou?
Standard check-in time at Shangri-La Hangzhou is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Shangri-La Hangzhou?
Does Shangri-La Hangzhou provide breakfast?
Yes, Breakfast is offered at Shangri-La Hangzhou. Breakfast option(s): Western, Chinese. Does Shangri-La Hangzhou provide breakfast?
Can I bring my pet inside the Shangri-La Hangzhou?
As much as we love pets, unfortunately, we are unable to accommodate them in Shangri-La Hangzhou.Can I bring my pet inside the Shangri-La Hangzhou?
Is there a restaurant at Shangri-La Hangzhou?
Yes, Shangri-La Hangzhou offers on-site dining. You can enjoy a variety of Cantonese, Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Shangri-La Hangzhou?
How far is the Shangri-La Hangzhou from the closest airport?
The closest airport is Hangzhou Xiaoshan International Airport, and it is about 53 mins from hotel by car (31.6 km).How far is the Shangri-La Hangzhou from the closest airport?
Is airport shuttle service offered by Shangri-La Hangzhou ?
Yes, at Shangri-La Hangzhou, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Shangri-La Hangzhou ?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 31.58KM |
| Nearest Train Station | Hangzhou East Railway Station |
| Distance to Train Station | 11.77KM |
| Nearest Subway Station | Huanglong Sports Center |
| Distance to Subway Station | 3.28KM |
| Average Price From | PHP12242 |
| Hotel Star Rating | 5 |