Grand Hyatt Hangzhou
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1 room, 2 adults, 0 children
All properties in Hangzhou

Grand Hyatt Hangzhou

No.3 of Premium Hotels in Hangzhou
No.28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang, 310006, China
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hotel overview picture
Last booked 39 mins ago
Highlights
Superb views
Free parking
Varied breakfast
Lots to do
Amenities
Indoor swimming poolFree
Hiking
Spa
Executive lounge
Gym
Public parkingFree
Bar
7 Restaurants
All amenities
Property Description
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.
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9.2/10
Very Good
Beautiful Hotel
All 5,433 reviews
Surroundings
Metro: Longxiangqiao
(500m)
Metro: Fengqi Road
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(29.2 km)
Airport: Deqing Moganshan Airport
(31.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Double Room
5

Standard Double Room

1 Queen bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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West Lake Suite
5

West Lake Suite

1 Queen bed
66m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Garden King Room
4

Garden King Room

1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand Club Twin Room
5

Grand Club Twin Room

2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand Club King Room
5

Grand Club King Room

1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lake View Twin Room
5

Lake View Twin Room

2 Single bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand Club Lake View Twin Room
5

Grand Club Lake View Twin Room

2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Standard Room (2 beds)
5

Standard Room (2 beds)

2 Single bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand Club Lake View King Room
5

Grand Club Lake View King Room

1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Garden Twin Room
5

Garden Twin Room

2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Suite
4

Suite

1 King bed
60m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lake-view King Room
5

Lake-view King Room

1 Queen bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

9.2/10
Very Good
5,433 reviews
  • Cleanliness9.3
  • Amenities9.1
  • Location9.3
  • Service9.1
Average for similar properties in Hangzhou
Most Mentioned
Review summary
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Breakfast Buffet: The breakfast buffet is widely regarded as diverse and high-quality, featuring both Western and local cuisine, with attention to presentation and imported ingredients.(based on 351 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
緊鄰西湖、環境優美、設施齊全、菜品好吃。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
房間寬敞,服務很好
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
帶着兩個孩子特地訂了湖景房,但發現房間與走廊都有很重煙味,房間裏面還有黴味,挺失望的。
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D‍u‍o‍d‍u‍o‍x‍i‍a‍o‍b‍e‍i
August 1, 2025
酒店位置非常好,出行遊西湖很方便,對面可以看到雷峯塔,背後是銀泰百貨,吃玩都不錯,晚上在酒吧還喝到了特製的雞尾酒/白蛇和龍井主題的
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Y‍u‍z‍h‍o‍u‍z‍u‍i‍z‍i‍h‍a‍o
August 1, 2025
在杭州優秀星級酒店很多,但是綜合下來,君悦是地理位置和價格最優之選,離西湖幾步之遙,周圍10分鐘內吃喝玩樂、遊船碼頭應有盡有,如果不是天氣炎熱,晚上從武林夜市漫步回酒店也非常舒服,來杭州遊西湖必選這裏,設施也沒有明顯的老舊,房間環境很好
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Y‍u‍d‍i‍a‍n‍y‍u‍s‍h‍i‍t‍o‍u
August 1, 2025
酒店位置很好,就在西湖景區邊上,吃,玩都很方便,服務人員很親切,下次來還會選擇這家君悦酒店,唯一不足,行政酒廊服務人員服務意識欠缺一點,不知道是不是人多的緣故。希望改進吧
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
非常還不錯👍🏻
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R‍i‍c‍h‍u‍z‍h‍i‍m‍e‍i
July 31, 2025
地理位置超好的酒店,酒店就在西湖邊,做船觀光很便利,且門口就是音樂噴泉,旁邊就是步行街,很熱鬧。酒店環境很好,吃東西也美味且方便,還有一個玻璃游泳館。裏面有水上加速器可租,非常好玩,小孩玩得都不想離開。
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Services & Amenities

Indoor swimming pool
Spa
Executive lounge
Gym
Bar
7 Restaurants
Conference room
7 Restaurants
杭州君悦酒店·君悦牛排馆
Business hours: [Mon - Fri] 17:30-22:00,[Sat - Sun] 11:30-14:30, 17:30-22:00
杭州君悦酒店·大堂酒廊
Business hours: [Mon - Sun] 09:00-22:30
杭州君悦酒店·青莳
Business hours: [Mon - Sun] 12:00-22:00
杭州君悦酒店·湖滨28中餐厅
Cuisine: Chinese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
杭州君悦酒店·酥园
Business hours: [Mon - Sun] 10:00-21:30
杭州君悦酒店·扉酒吧
Business hours: [Fri - Sat] 19:00-02:00 the next day,[Tues - Thurs,Sun] 19:00-24:00
杭州君悦酒店·咖啡厅自助餐
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:30-21:00,[Sat - Sun] 06:30-10:30, 11:30-14:30, 17:30-21:00
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free
Children 3–12 years old
Contact property
Children 13–17 years old
CNY 291.50 (approx. PHP 2,357.47) per person per night

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 99.00 (approx. PHP 800.65) per person
Children 12–17 years old
CNY 198.00 (approx. PHP 1,601.30) per person
Adult
Buffet:CNY 198.00 (approx. PHP 1,601.30) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2005
  • Renovated: 2018
  • Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.

It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.

The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.

On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.

Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.

For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.

Frequently Asked Questions

What is the cancellation policy for Grand Hyatt Hangzhou?

The cancellation policy for Grand Hyatt Hangzhou varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Grand Hyatt Hangzhou?

Standard check-in time at Grand Hyatt Hangzhou is 15:00 and check-out time is 12:00.

Can I bring my pet inside the Grand Hyatt Hangzhou?

As much as we love pets, unfortunately, we are unable to accommodate them in Grand Hyatt Hangzhou.

Is there a restaurant at Grand Hyatt Hangzhou?

Yes, Grand Hyatt Hangzhou offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Grand Hyatt Hangzhou from the closest airport?

The closest airport is Hangzhou Xiaoshan International Airport, and it is about 49 mins from hotel by car (29.2 km).

Is airport shuttle service offered by Grand Hyatt Hangzhou ?

No, the Grand Hyatt Hangzhou doesn't offer airport transfer services.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport29.21KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station10.22KM
Nearest Subway StationLongxiangqiao
Distance to Subway Station0.5KM
Average Price FromPHP23623
Hotel Star Rating5