Grand Hyatt Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Grand Hyatt Hangzhou
No.3 of Premium Hotels in Hangzhou
No.28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang, 310006, China
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We Price Match
Last booked 1 hr ago
Highlights
Superb views
Free parking
Varied breakfast
Lots to doAmenities
Currency exchange
Luggage storageFree
Taxi booking service
Languages spoken at front desk
Translation tools available
Executive lounge
Tour and ticket booking service
Public parkingFree
All Amenities
Property Description
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.
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9.2/10
Very GoodPretty good service
All 5,336 Reviews
Surroundings
Metro: Longxiangqiao
(370m)
Metro: Fengqi Road
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(29.3 km)
Airport: Deqing Moganshan Airport
(31.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Double Room
1 Queen bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
West Lake Suite
1 Queen bed
66m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden King Room
1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Lake View Twin Room
2 Single bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Lake View Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Standard Room (2 beds)
2 Single bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Lake View King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Garden Twin Room
2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Suite
1 King bed
60m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Lake-view King Room
1 Queen bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Very Good
5336 reviews
Verified Reviews- Cleanliness9.3
- Amenities9
- Location9.3
- Service9
Average for similar properties in Hangzhou
Guest User
May 25, 2025
感覺都還不錯
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Guest User
May 25, 2025
很贊，早餐全杭州第一
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Jenny
May 24, 2025
I had a wonderful stay at the Hangzhou Hyatt Hotel. The location is excellent—conveniently close to West Lake and major attractions. The rooms were spacious, clean, and well-appointed, with stunning views and thoughtful amenities. Service was top-notch; staff were professional, friendly, and attentive to every detail. The breakfast buffet offered a great variety of both Western and local options. Overall, a seamless and comfortable experience—highly recommended for both business and leisure travelers.
CLJWZQ
May 24, 2025
老酒店，位置好，環境不錯，西餐廳服務很好，房間不大，裝修有點陳舊對不起這個價格，其他尚可，整體不錯。
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SUSAN
May 23, 2025
The hotel is perfectly located on West Lake, right by the famous lake light fountain display and street stalls. Also in easy reach of commercial shopping area, including international designer brands. The reception and lobby area is vast and beautifully set out with plenty of comfy sofas, plus pastry stall, cafe and bar (behind the antique door). We stayed in a River View Twin Room on 7th floor and had amazing views of the lake. The room was spacious with sofa and table area. The bathroom had a bath, single sink, and plenty of space for toiletries. The smart toilet and shower were each in their own cubicle, making it easy for privacy. The free swimming pool was a nice addition and not busy at all. We even got to use the jacuzzi in the spa as it was empty. Just remember to bring your swimming cap as it's mandatory for the pool!
The highlight is the breakfast buffet....a vast array of stations with western and Eastern dishes, freshly made and plenty of cakes and fruit. Really fantastic quality and taste. As we had upgraded to Club status, we also had access to the 8th floor roof top which is brilliant for more sights of the lake, plus you get arrival snacks and drinks, and nightly happy hour for 2hrs. Do not miss this as it's not just drinks and alcohol - food is also included and it was enough for us as our dinner.
Overall, we couldn't fault anything with this hotel. It was perfect for our 2-night stay for sightseeing Hangzhou.
Guest User
May 23, 2025
一直喜歡他的位置，基本無可替代
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Guest User
May 23, 2025
非常乾淨舒適，下次還會入住的
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Anonymous User
May 23, 2025
挺好的，服務態度也挺好的。環境很不錯。位置也很方便。杭州嘛 還是要經常來出差的，很不錯！！！！！哈哈哈哈哈哈
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Qianqianmami
May 22, 2025
交通位置極為便利，樓下就能到西湖邊最核心商區。酒店服務也很專業標準，不愧是老牌五星。設施略舊，但勝在細節精緻。
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Services & Amenities
Popular Amenities for China Travel
Currency exchange
Luggage storage
Free
Taxi booking service
Languages spoken at front desk
Translation tools available
Executive lounge
Tour and ticket booking service
Public parking
Free
Wi-Fi in public areas
Free
Gym
Secretarial services
Hiking
Multi-function room
Conference room
Bar
Indoor swimming pool
Free
Spa
24-hour front desk
Executive lounge
Gym
Conference room
Bar
Indoor swimming pool
Spa
7 Restaurants
杭州君悦酒店·咖啡厅自助餐
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:30-21:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
杭州君悦酒店·君悦牛排馆
Business hours: [Mon - Fri] 17:30-22:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
杭州君悦酒店·大堂酒廊
Business hours: [Mon - Sun] 09:00-22:30
杭州君悦酒店·青莳
Business hours: [Mon - Sun] 12:00-22:00
杭州君悦酒店·湖滨28中餐厅
Cuisine: Chinese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
杭州君悦酒店·酥园
Business hours: [Mon - Sun] 10:00-21:30
杭州君悦酒店·扉酒吧
Business hours: [Fri - Sat] 19:00-02:00 the next day
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Front Desk Services
Currency exchange
Luggage storage
Free
Translation tools available
Safe at front desk
Bellhop
Tour and ticket booking service
Express check-in and check-out
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Room service
Lobby bar
Bar
Health & Wellness
Gym
Foot bath
Hiking
Spa
Public Areas
ATM
Executive floor
Executive lounge
Gift shop
PA and sound system
No smoking in public areas
Non-smoking floor
Ventilation system
Elevator
Cleaning Services
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's toothbrushes
Children's bathrobes
Children's slippers
Business Services
Multimedia display system
Fax/copying service
Wedding service
Postal service
Secretarial services
Multi-function room
Conference room
Accessibility
Accessible rooms available
Safety & Security
Fire alarm
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Children 3–12 years old | Contact property |
Children 13–17 years old | CNY 291.50 (approx. PHP 2,244.04) per person per night |
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 99.00 (approx. PHP 762.13) per person |
Children 12–17 years old | CNY 198.00 (approx. PHP 1,524.25) per person |
Adult | Buffet:CNY 198.00 (approx. PHP 1,524.25) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2005
- Renovated: 2018
- Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.