Crystal Orange Hotel Hangzhou West Lake
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1 room, 2 adults, 0 children
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Crystal Orange Hotel Hangzhou West Lake
No.13 of 4-Star Select Hotels in West Lake
NO.122 Qingbo Street, Shangcheng District, Hangzhou, Zhejiang, 310002, China
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Last booked 5 hrs ago
Highlights
Free parking
Delicious breakfast
Excellent service
Ideal locationAmenities
Public parking
Private parkingFree
24-hour front desk
Luggage storage
Restaurant
Service robots
Wake-up call
Wi-Fi in public areasFree
All amenities
Property Description
Crystal Orange Hangzhou West Lake Hotel is located opposite Liulang Wenying Park by the West Lake. It is adjacent to Lei Fengxizhao, Changqiao Park, and high-end bars by West Lake. It has a beautiful environment and convenient transportation.
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9.5/10
Friendly & helpful staffs @ front counter, especially the staff who helping me check in👍
All 5,237 reviews
Surroundings
Metro: Wushan Square
(580m)
Metro: Ding'an Road
(1.7 km)
Airport: Hangzhou Xiaoshan International Airport
(29.1 km)
Airport: Deqing Moganshan Airport
(33.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Suite
1 Queen bed
30-45m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Bed In Queen Room
1 Queen bed
16m² | Floor: 2-3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Room (2 beds)
2 Single bed
22m² | Floor: 2-4
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Executive Suite
1 Queen bed
35m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Executive Queen Room
1 Queen bed or 1 Queen bed
22m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Queen Room
1 Queen bed
20m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Twin Room
2 Single bed
22m² | Floor: 2-4
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Room (With Balcony)
1 Queen bed or 1 Queen bed
25m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Elegant Queen Room
1 Double bed
18-20m² | Floor: 2-5
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Family Room
1 Single bed and 1 Double bed
30m² | Floor: 2-3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Business Double Room
1 Queen bed
22m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
9.5/10
Outstanding
5,237 reviews
- Cleanliness9.5
- Amenities9.4
- Location9.5
- Service9.6
Average for similar properties in Hangzhou
Review summary
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Prime Location: The hotel is highly praised for its prime location near West Lake, making it convenient for travelers to access scenic areas such as Orioles Singing in the Willows, Leifeng Pagoda, and Su Causeway.(based on 1857 reviews)
Guest User
August 3, 2025
價格偏高，房間很小，酒店也很mini，位置一般，沒有服務。同等價位可選的很多。適合商務人士出差獨住，不適合家庭親子。
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Guest User
August 3, 2025
住過好多次了，服務特別好，飲料隨時提供，孩子很開心。小細節但是很貼心。位置就在柳浪聞鶯對面，走路過個小馬路就到了西湖邊上。
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Guest User
August 3, 2025
下雨下那麼大，門口連一點防雨措施都沒有，把小孩摔了一跤，目不愣登的幾個前台。最起碼鋪個吸水墊。連續下雨好幾天，我觀察一點措施都沒有。
酒店那個早餐是真爛真掉價。和前台的一個小吃店合作，桌面餐具奇臟無比。這早餐真是掉價，下次不會來了。
第1天下午到的，我先到酒店的4層房間待了一會，那房間是真破，完全沒法住，根本不值一晚上700+，5層沒有電梯必須得走路上去，肯定更爛。4樓的房子太爛了，後來我換了套間。
最後總結一下這個酒店位置非常不錯，4樓5樓的房子沒法住。早餐特別爛，不值桔子水晶。
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Guest User
August 2, 2025
衞生乾淨，房間明亮，小姐姐服務態度好，還有水果
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Guest User
August 2, 2025
設施：很好👍👍👍👍👍 非常好的人住體驗
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PAT1ENTTT
August 2, 2025
酒店環境優雅，房間乾淨舒適，設施齊全又新。服務人員熱情周到，響應迅速，細節做得很到位。位置也很方便，周邊安靜但出行便利。下次來還會選擇這裏，值得推薦！
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Guest User
August 2, 2025
酒店各方面都很讓人滿意！位置在西湖附近，距離周邊景點都蠻近的，省去不少趕路時間。房間乾淨明亮，晚上也很安靜。前台服務熱情，還提供了景點地圖。早餐種類不算很多但樣樣都不錯，尤其是雪菜麪超好吃。退房效率高，整體體驗很舒服，推薦入住！
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Eva miss
August 1, 2025
很滿意，很乾凈，很方便
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Services & Amenities
Most Popular Amenities
Public parking
Additional charge
Private parking
Free
24-hour front desk
Luggage storage
Restaurant
Service robots
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Fees may apply, CNY 20.00 (approx. PHP 161.75) Hourly. Limited parking spaces Reservation not possible
Public parking
Additional charge
Private parking
Free
Business Services
Postal service
Front Desk Services
24-hour front desk
Self check-in kiosks
Translation tools available
Concierge service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Food & Drink
Lobby bar
Room service
Public Areas
PA and sound system
Executive floor
Non-smoking floor
Elevator
Ventilation system
Humidifier
Service robots
No smoking in public areas
Cleaning Services
Clothes dryer
Clothes steamer
Laundry room
Ironing service
Laundry service (on-site)
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Books and videos for kids
Accessibility
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:00 Open
[Sat - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children over 1.2m in height | CNY 68.00 (approx. PHP 549.94) per person |
Adult | Buffet:CNY 68.00 (approx. PHP 549.94) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2021
- Number of Rooms: 108
Crystal Orange Hangzhou West Lake Hotel is located opposite Liulang Wenying Park by the West Lake. It is adjacent to Lei Fengxizhao, Changqiao Park, and high-end bars by West Lake. It has a beautiful environment and convenient transportation.
The hotel lobby is full of glass and 15 meters high, and there is a full-glass sightseeing elevator in the lobby. All guest rooms are equipped with 65-inch LCD color TVs, and Kohler sanitary ware is used in all guest rooms. In addition to conventional high-speed wired Internet access, the entire hotel is covered by wireless network. The standard configuration of the rooms includes refrigerators, hair dryers, etc. It is an ideal place for fashion people and business travelers.
The hotel lobby is full of glass and 15 meters high, and there is a full-glass sightseeing elevator in the lobby. All guest rooms are equipped with 65-inch LCD color TVs, and Kohler sanitary ware is used in all guest rooms. In addition to conventional high-speed wired Internet access, the entire hotel is covered by wireless network. The standard configuration of the rooms includes refrigerators, hair dryers, etc. It is an ideal place for fashion people and business travelers.
Frequently Asked Questions
What is the cancellation policy for Crystal Orange Hotel Hangzhou West Lake?
The cancellation policy for Crystal Orange Hotel Hangzhou West Lake varies depending on the type of room and booking conditions.What is the cancellation policy for Crystal Orange Hotel Hangzhou West Lake?
What are the check-in and check-out times at Crystal Orange Hotel Hangzhou West Lake?
Standard check-in time at Crystal Orange Hotel Hangzhou West Lake is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Crystal Orange Hotel Hangzhou West Lake?
Can I bring my pet inside the Crystal Orange Hotel Hangzhou West Lake?
As much as we love pets, unfortunately, we are unable to accommodate them in Crystal Orange Hotel Hangzhou West Lake.Can I bring my pet inside the Crystal Orange Hotel Hangzhou West Lake?
How far is the Crystal Orange Hotel Hangzhou West Lake from the closest airport?
The closest airport is Hangzhou Xiaoshan International Airport, and it is about 43 mins from hotel by car (29.1 km).How far is the Crystal Orange Hotel Hangzhou West Lake from the closest airport?
Is airport shuttle service offered by Crystal Orange Hotel Hangzhou West Lake ?
No, the Crystal Orange Hotel Hangzhou West Lake doesn't offer airport transfer services.Is airport shuttle service offered by Crystal Orange Hotel Hangzhou West Lake ?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 29.66KM |
| Nearest Train Station | Hangzhou East Railway Station |
| Distance to Train Station | 11.38KM |
| Nearest Subway Station | Wushan Square |
| Distance to Subway Station | 0.58KM |
| Average Price From | PHP6934 |
| Hotel Star Rating | 4 |