Mercure Hotel (Hangzhou West Lake)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Mercure Hotel (Hangzhou West Lake)
No.3 Zhonghe North Road, Gongshu District, Hangzhou, Zhejiang, China
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We Price Match
Last booked 1 hr ago
Highlights
Ideal location
Varied breakfast
Superb viewsAmenities
Taxi booking service
Service robots
Public parking
Cafe
Luggage storage
Laundry room
Wi-Fi in public areasFree
Restaurant
All Amenities
Property Description
Mercur Hotel Hangzhou West Lake Lakeside is located in the West Lake Lakeside Business District, adjacent to Hangzhou Carry Center, Wulin Yintai, HubiYintaiB1 and Hefang Street. It is within walking distance to the First Hospital of Zhejiang Province, the First Hospital of Hangzhou and the Obstetrics and Gynecology Hospital affiliated to Zhejiang University. It is about 1.2 km away from West Lake and about 800 meters away from the Fengqi Road subway station.
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9.5/10
OutstandingStayed multiple times, the front desk was warm and service-oriented
All 2,834 Reviews
Surroundings
Metro: North Zhonghe Road
(620m)
Metro: Fengqi Road
(910m)
Airport: Deqing Moganshan Airport
(27.4 km)
Airport: Hangzhou Xiaoshan International Airport
(27.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Executive Queen Room
1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Double Room
1 Queen bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Room (2 Beds)
2 Single bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Honorable Lake-View Deluxe Double Bed Room
1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Honorable Lake-View Twin Room
2 Single bed
23m² | Floor: 15-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Executive Deluxe King Room
1 Queen bed
23m² | Floor: 17-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Double Room
1 Queen bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Room (2 Beds)
2 Single bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Standard Double Room
1 Double bed
18-22m² | Floor: 5-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
2834 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.4
- Location9.4
- Service9.5
Average for similar properties in Hangzhou
Guest User
May 25, 2025
Stayed multiple times, the front desk was warm and service-oriented
Original TextTranslation provided by Google
Grace
May 23, 2025
Good service attitude, very satisfied
Original TextTranslation provided by Google
Guest User
May 23, 2025
Clean and hygienic, convenient for travel, good service👍Highly recommended
Original TextTranslation provided by Google
Anqiོ꧔ꦿ
May 23, 2025
The location is also very good, the room is clean, the staff is friendly, it is a good hotel and worth recommending!
Original TextTranslation provided by Google
Guest User
May 21, 2025
挺不錯的，下次還來
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Guest User
May 20, 2025
Close to West Lake, clean rooms, friendly service, recommended
Original TextTranslation provided by Google
Guest User
May 19, 2025
The service is very good. They are very polite and considerate. I accidentally ordered the wrong room for takeout and they patiently solved the problem. I will choose this brand next time.
Original TextTranslation provided by Google
Guest User
May 18, 2025
The location of the hotel is great! Very close to West Lake. There are many places to eat around. The twin room I stayed in was very clean and tidy. The hotel staff provided good service and actively helped me solve any needs I had. It was very heartwarming! The breakfast was rich and delicious!
Original TextTranslation provided by Google
Guest User
May 18, 2025
The room was clean.
The service attitude is very good. I booked the wrong room on Ctrip and the hotel changed my room for free.
They also helped me with late check-out the next day.
The room is on the 23rd floor, overlooking the West Lake.
Original TextTranslation provided by Google
Services & Amenities
Popular Amenities for China Travel
Taxi booking service
Service robots
Public parking
Additional charge
Cafe
Luggage storage
Laundry room
Wi-Fi in public areas
Free
Restaurant
Wake-up call
Gym
24-hour front desk
Restaurant
Gym
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking, and Fees may apply, CNY 10.00 (approx. PHP 77.37) Hourly. Limited parking spaces Reservation not possible
Public parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
Safe at front desk
Luggage storage
Concierge service
Wake-up call
Self check-in kiosks
Tour and ticket booking service
Express check-in and check-out
24-hour front desk
Food & Drink
Room service
Cafe
Lobby bar
Health & Wellness
Gym
Public Areas
Service robots
No smoking in public areas
Elevator
Non-smoking floor
PA and sound system
Ventilation system
Cleaning Services
Clothes steamer
Laundry service (on-site)
Laundry room
Laundry detergent
Laundry service (off-site)
Dry cleaning
Facilities for Children
Children's toothbrushes
Children's slippers
Children's bathrobes
Business Services
Postal service
Safety & Security
Fire alarm
Intruder alarm
Security personnel
Keycard entry system
Fire extinguisher
CCTV in public areas
Smoke detector
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CNY 58.00 (approx. PHP 448.75) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2018
- Number of Rooms: 272
Mercur Hotel Hangzhou West Lake Lakeside is located in the West Lake Lakeside Business District, adjacent to Hangzhou Carry Center, Wulin Yintai, HubiYintaiB1 and Hefang Street. It is within walking distance to the First Hospital of Zhejiang Province, the First Hospital of Hangzhou and the Obstetrics and Gynecology Hospital affiliated to Zhejiang University. It is about 1.2 km away from West Lake and about 800 meters away from the Fengqi Road subway station.