The Silk Lakehouse, Shangri-La Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou

Opened in 2025
No.1 of Instagrammable Hotels in Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou, Xihu District, Hangzhou, Zhejiang, China
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We Price Match
hotel overview picture
Last booked 14 mins ago
China travel essentials
Superb views
Ideal location
Sparkling clean
Currency exchange
Most card payments accepted
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Amenities
Station pick-up service
Taxi booking service
Languages spoken at front desk
Station drop-off service
Currency exchange
Luggage storageFree
2 Restaurants
Tea room
All Amenities
9.7/10
Excellent
Great location, brand new, flash
All 41 Reviews
Surroundings
Metro: Fengqi Road
(3.2 km)
Metro: Longxiangqiao
(3.4 km)
Airport: Deqing Moganshan Airport
(32.7 km)
Train: Hangzhou Railway Station
(6.3 km)
Train: Hangzhou East Railway Station
(12.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premier Room, Lakeview
4

Premier Room, Lakeview

1 King bed
60-63m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Romance Room, Lakeview
5

Romance Room, Lakeview

1 King bed
57-66m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Serenity Suite, Garden View
4

Serenity Suite, Garden View

1 King bed
68-74m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Garden View Twin
4

Garden View Twin

2 Single bed
42-46m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lakeview Room
4

Lakeview Room

1 King bed
42m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier Room, Garden View
4

Premier Room, Garden View

1 King bed
60-63m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Serenity Suite, Lakeview
4

Serenity Suite, Lakeview

1 King bed
68-74m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
West Lake Suite
4

West Lake Suite

1 King bed
85m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Romance Room, Garden View
4

Romance Room, Garden View

1 King bed
57-66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Garden View King
4

Garden View King

1 King bed
42-46m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

9.7/10
Excellent
41 reviews
Verified Reviews
  • Cleanliness9.7
  • Amenities10
  • Location9.8
  • Service9.6
Average for similar properties in Hangzhou
Most Mentioned
A‍l‍e‍n
June 6, 2025
Great location, brand new, flash
S‍h‍i‍j‍u‍e
June 4, 2025
香港瑰麗酒店(Rosewood Hong Kong)作為奢華酒店的代表之一,自開業以來收穫了眾多來自遊客、媒體和行業獎項的高度評價。以下是其備受好評的幾個方面: --- ### **1. 無可挑剔的地理位置** - **坐擁維港美景**:位於尖沙咀海濱Victoria Dockside,大部分客房和公共區域可俯瞰維多利亞港的壯麗天際線,尤其是夜景備受讚譽。 - **交通便利**:毗鄰K11 MUSEA藝術購物中心、天星小輪及地鐵站,方便遊客探索香港文化與商業核心區。 --- ### **2. 極致的奢華設計與藝術氛圍** - **設計美學**:由頂級設計團隊操刀,將現代奢華與香港本土文化融合,大量運用藝術品、定製傢俱和自然元素(如綠植牆),營造出優雅且富有格調的空間。 - **藝術收藏**:酒店內陳列了逾1,000件藝術品,包括當代香港藝術家作品,被稱為“一座垂直美術館”。 --- ### **3. 卓越的客房與套房** - **寬敞空間**:基礎客房面積從53平方米起(遠超香港同級酒店),配置超大型落地窗、大理石浴室和智能化設施。 - **細節用心**:床品舒適度、定製香氛(調香師量身打造)、免費迷你吧(非酒精飲品)等細節屢獲客人稱讚。 --- ### **4. 世界級的餐飲體驗** - **多元美食選擇**:擁有多家米其林推薦餐廳,如: - **The Legacy House(彤福軒)**:高端粵菜,主打傳統順德風味。 - **Holt’s Café**:復古港式茶餐廳,提供地道點心與懷舊菜式。 - **DarkSide酒吧**:以爵士樂和稀有陳年朗姆酒聞名,露台維港景緻堪稱一絕。 - **下午茶熱門地**:大堂酒廊的下午茶常因創意主題(如季節限定或藝術合作)一位難求。 --- ### **5. 頂配設施與服務** - **Asaya Active健康中心**:佔地近1,800平方米,涵蓋海景無邊泳池、高科技健身房、瑜伽室,以及結合東方理療的SPA項目(如熱石按摩)。 - **個性化服務**:24小時管家服務響應迅速,員工以多語言能力和“隱形但及時”的貼心著稱(如為小童準備專屬用品、紀念日驚喜佈置等)。 --- ### **6. 行業獎項背書** - 多次入選《Travel + Leisure》全球最佳酒店榜單、《Condé Nast Traveler》讀者之選,並獲福布斯旅遊指南五星評級等。 --- ### **客人真實評價摘錄** - “從入住到離店,每個環節都像被精心編排的儀式,連服務生的微笑都恰到好處。” - “浴室的設計讓我每天泡澡時都能獨享維港日落,這樣的體驗獨一無二。” - “早餐的單點菜單品質堪比fine dining,班尼迪克蛋是我吃過最完美的版本。” --- ### **適合人羣** - **追求奢華體驗的度假客**、商務旅行者(會議設施完善)、藝術愛好者,以及注重私隱的名人(高樓層套房私密性極佳)。 --- 如果有特定需求(如親子、商務會議等),酒店通常會提前溝通並定製服務,這也是其口碑持續走高的原因之一。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2025
Basic room type, cramped design; good food, especially the Chinese restaurant Jinsi Tinghai, which cooks carefully; the service of the housekeeper Xiaoshou is just right. Cleanliness, there is room for improvement!
Original TextTranslation provided by Google
S‍y‍l‍v‍i‍a‍S‍h‍a‍w
June 2, 2025
The hotel is comfortable and quiet
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 1, 2025
We only arranged a one-day trip to Hangzhou. As we saw it was a newly opened hotel, we wanted to check in. There was a small incident when we first arrived at the hotel and the experience was particularly bad. We complained about it when we checked in. The front desk manager Rico heard it and took the initiative to deal with it. He personally sent us to the room and brought us specially prepared drinks. Good hotel hardware facilities are necessary, but soft services reflect quality and details. I will choose this hotel again next time I come to Hangzhou.
Original TextTranslation provided by Google
c‍a‍n‍d‍y‍k‍k‍k
June 1, 2025
很棒的房間,謝謝Rico
Translate
Z‍o‍n‍g‍s‍h‍i‍z‍a‍i‍l‍u‍s‍h‍a‍n‍g‍g‍a‍n
May 29, 2025
Facilities: Very good Hygiene: Very good Environment: Very good Service: First-class
Original TextTranslation provided by Google
e‍l‍w‍a‍n‍g‍1‍1
May 29, 2025
The hotel experience was phenomenal, offering a blend between modern luxury and traditional Chinese culture. The ambiance was incredibly relaxing, creating a serene environment through the stay. Room service was prompt and professional, with just the right touch of friendly conversation. Rico, who went above and beyond by offering a complimentary room upgrade, enhancing the overall experience.
J‍e‍n‍n‍i‍f‍e‍r‍0‍9‍2‍0
May 26, 2025
As the world's first Shangri-La luxury hotel, the hardware is amazing and truly brings out the style of "maximalism". Thanks to Rico, the front office manager, for the room upgrade. Thanks to Darren for being so kind to the kids. I also shared my thoughts with the hotel during this stay. I hope there will be more room for improvement. I will definitely choose Water Inn next time I come to Hangzhou.
Original TextTranslation provided by Google

Services & Amenities

2 Restaurants
Indoor swimming pool
Gym
Conference room
Multi-function room
Bar
2 Restaurants
饮湖边 The Living Room by Alan Yu
Style: A la carte
Cuisine: European
Open for: Breakfast, Lunch, Dinner, Cocktails
Ambience: Romantic
Business hours: [Mon - Sun] 08:00-23:00
香草花园
Style: Buffet
Open for: Breakfast
Ambience: Romantic
Business hours: [Mon - Sun] 06:30-10:30
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra crib: Free

Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–12 years old
CNY 156.00 (approx. PHP 1,210.72) per person
Children 13–17 years old
CNY 312.00 (approx. PHP 2,421.43) per person
Adult
Buffet:CNY 312.00 (approx. PHP 2,421.43) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Frequently Asked Questions

What is the cancellation policy for The Silk Lakehouse, Shangri-La Hangzhou?

The cancellation policy for The Silk Lakehouse, Shangri-La Hangzhou varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Silk Lakehouse, Shangri-La Hangzhou?

Standard check-in time at The Silk Lakehouse, Shangri-La Hangzhou is 14:00 and check-out time is 12:00.

What amenities and services are available at The Silk Lakehouse, Shangri-La Hangzhou ?

The Silk Lakehouse, Shangri-La Hangzhou offer top amenities and services include Laundry room.

Does The Silk Lakehouse, Shangri-La Hangzhou provide breakfast?

Yes, Breakfast is offered at The Silk Lakehouse, Shangri-La Hangzhou. Breakfast option(s): Western.

Can I bring my pet inside the The Silk Lakehouse, Shangri-La Hangzhou?

As much as we love pets, unfortunately, we are unable to accommodate them in The Silk Lakehouse, Shangri-La Hangzhou.

Is there a restaurant at The Silk Lakehouse, Shangri-La Hangzhou?

Yes, The Silk Lakehouse, Shangri-La Hangzhou offers on-site dining. You can enjoy a variety of European dishes, all prepared with carefully selected, high-quality ingredients.

How far is the The Silk Lakehouse, Shangri-La Hangzhou from the closest airport?

The closest airport is Deqing Moganshan Airport, and it is about 59 mins from hotel by car (32.7 km).

Is airport shuttle service offered by The Silk Lakehouse, Shangri-La Hangzhou ?

Yes, at The Silk Lakehouse, Shangri-La Hangzhou, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportDeqing Moganshan Airport
Distance to Airport32.73KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station12.49KM
Nearest Subway StationLongxiangqiao
Distance to Subway Station3.39KM
Average Price FromPHP48081
Hotel Star Rating5