Atour Hotel Pinghai Road, West Lake, Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Atour Hotel Pinghai Road, West Lake, Hangzhou
Opened in 2024
No.18 of Four-Star Hotels in West Lake
No. 8 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, China
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We Price Match
Last booked 34 mins ago
Highlights
Ideal location
Varied breakfast
Free parking
Lots to doAmenities
GymFree
Public parkingFree
24-hour front desk
Luggage storage
Library
Restaurant
Service robots
Wake-up call
All Amenities
9.5/10
OutstandingLocation is good. Service is also good
All 1,355 Reviews
Surroundings
Metro: Longxiangqiao
(510m)
Metro: Fengqi Road
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(27.9 km)
Airport: Deqing Moganshan Airport
(32.3 km)
Train: Hangzhou Railway Station
(2.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Exclusive Courtyard Suite (Memory Foam Pro + Memory Foam Mattress + Mini Fridge + Smart)
1 Queen bed
53.7m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
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6
Superior Queen Room
1 Queen bed
23-26m² | Floor: 3-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
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5
Jimu Family Room (Memory Foam Pro + Mini Fridge + Smart)
1 Single bed and 1 Queen bed
27-39m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Jimu Twin Room (Memory Foam Pro + Mini Fridge + Smart)
2 Single bed
27-32m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Executive City-view Queen Room
1 Double bed
25m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
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5
Family-friendly 2-bed Room
1 Single bed and 1 Queen bed
32.3m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
10
Jimu Double Bed Room (Memory Foam Pro + Mini Fridge + Smart)
1 Queen bed
26-30m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Executive 2-bed Room
2 Single bed
26m² | Floor: 3,5-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
5
Executive Queen Room
1 Queen bed
22-25m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Superior 2-bed Room
2 Single bed
26m² | Floor: 3,5-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
5
Memory Smart Room - Courtyard-View (Double Bed)
1 Queen bed
40m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
1355 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.4
- Location9.4
- Service9.5
Average for similar properties in Hangzhou
Anonymous User
June 12, 2025
房間乾淨舒適，床品很舒服，服務態度很好體驗感不錯
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Anonymous User
June 12, 2025
環境不錯，服務也挺好，值得推薦
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Jinting
June 12, 2025
每天都有新鮮水果
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Guest User
June 12, 2025
房間寬敞舒適，乾淨衞生
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Pink_mm123
June 11, 2025
給我升級了 環境很好 睡了一個很好的覺，小姐姐們服務也很細心很貼心。主打一個住的很安心，温馨。
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Tru Chan
June 10, 2025
Once again Atour tick all the boxes for excellent service. From staff , room, facilities, location is excellent
This hotel is 10 mins walk away from West lake , plenty of good food and restaurant around the area . Metro station is 8 mins walk away and convenient for travelling to all area. Definitely will come back and stay again.
Guest User
June 10, 2025
設施：很好
衞生：乾淨
環境：環境不錯
服務：服務很周到
位置也很好
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Guest User
June 10, 2025
挺好服務，價格也不錯
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Kumo 🍪
June 9, 2025
The front desk service was very good, the twin bed room was upgraded for free, and the breakfast was very appetizing. Although it was the rainy season, the air was fragrant everywhere and there was no moisture. The pillows were also very comfortable, and I slept soundly every day. After checking out, I received a call from the hotel asking if I had left anything behind (it was something I didn't need in the first place). Full marks for service~
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Services & Amenities
Most Popular Amenities
Gym
Free
Public parking
Free
24-hour front desk
Luggage storage
Library
Restaurant
Service robots
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Gym
Restaurant
Restaurant
Restaurant
Style: Buffet
Cuisine: Chinese, Local
Open for: Breakfast
Ambience: Modern
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-10:30
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Business Services
Fax/copying service
Free
Coworking spaces
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
24-hour front desk
Electronic ID reader for check-in
Public Areas
Elevator
No smoking in public areas
Library
Non-smoking floor
Service robots
Health & Wellness
Gym
Free
Cleaning Services
Laundry service (on-site)
Free
Clothes dryer
Clothes steamer
Laundry room
Facilities for Children
Children's slippers
Children's toothbrushes
Safety & Security
CCTV in public areas
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children over 1.2m in height | CNY 48.00 (approx. PHP 373.11) per person |
Adult | Buffet:CNY 48.00 (approx. PHP 373.11) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
