Guest User
October 20, 2024
I should praise what I should praise and I should criticize what I should criticize
I traveled alone and booked a king-size bed room. When I arrived at the hotel, I was given a single room. They welcomed me so well just after I arrived in Hangzhou, which ruined my good mood for the whole day. The front desk said that my colleague had made a wrong order. I don’t know whether it was true or just an excuse. Is everyone who comes by themselves fooled like this? Or do they think I am a girl and easier to fool? However, the front desk was very active in handling it. They sent me two breakfasts and upgraded my original room type. This is good. Later, I asked for some necessities to be sent to the room very quickly.
It is very convenient to take the bus to travel. It is right at the door, but the bus is slow and the subway takes more than ten minutes. There are also many food and drinks nearby. Overall, it is still good. There are also robots that deliver takeout in the middle of the night.
I would like to praise the cleaning lady on the fifth floor. She is really nice! When she sees you, she will greet you and ask if you are convenient to clean up. I threw the pajamas I changed before leaving on the bed. When I came back, the aunt had helped to fold them and put them on the bed. The aunt is very kind and I praise her greatly! ! I like this auntie very much!
The waiters in the cafeteria on the 3rd floor were also very nice and patient, and the breakfast tasted OK.
In short, I was given the wrong room, which made me feel very bad, and my first impression of this hotel was very bad. However, the attitude of the cleaning staff and the staff was quite good, and the room was also good and clean.
Original TextTranslation provided by Google