West Lake Soeng Ji Villa

Don't come to this black shop. First of all, the service is very poor. They are as indifferent as uncles. They demagnetized our room card, so we were frozen outside for a long time and couldn't get into the room. The child caught a cold that night. The location is very remote, and it is inconvenient to go anywhere. The room is advertised as 40 square meters on the platform, but it is not even 30 square meters in reality. The room is dark and damp, the bathroom floor is full of water, the walls are mottled, and the curtains are covered with ****. I contacted the room service to ask me to pay more to change the room, and there is no privacy. The waiter walked past my window while I was lying on the bed. It was so embarrassing that we looked at each other. The toilet leaked because the bathroom was very small. The electric toilet turned on and off by itself, which was very strange. The whole hotel is on the mountain, which is very inconvenient with children, the elderly and luggage. There is no elevator and it is all slippery and shaking steps. When waiting for the bus, I met nearby residents who said that this place is just to cheat outsiders. They all locals know that this place is not very good.

酒店環境不錯，衞生和客房服務都挺好

前台小姑娘看到我有同行長者，主動幫忙升級了少台階的房間

環境優雅，服務熱情

對酒店的服務表示非常滿意。酒店小橋流水的江南小林園風格，裝修古樸極簡，低調的奢華。 酒店位於錢塘江附近，在南宋官窯博物館、八卦田遺址公園和南觀音洞附近，鬧中取靜的地方，非常舒適。並且，離開虎跑、六和塔、九溪煙樹的入口不遠。 附近也有金仲幫、德明餐廳和姐妹麪館等實至名歸的餐廳。

環境很好，但是晚上空調噪音很大，晚上被驚醒多次