Elong Hotel Hangzhou WestLake
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1 room, 2 adults, 0 children
All properties in Hangzhou
Elong Hotel Hangzhou WestLake
No.289 North Jianguo Road, Gongshu District, Hangzhou, Zhejiang, China
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We Price Match
Last booked 13 mins ago
Highlights
Free parking
Varied breakfast
Ideal location
Lots to doAmenities
Spa
Massage room
Gym
Public parkingFree
EV charging station
Priority airport pick-up
Car rentals
Bar
All amenities
Property Description
Elong Hotel locates on Jianguo Road, directly adjacent to a station of Metro Line 2 /5 for convenient cross-city access. The hotel has minutes away to the West Lake, one of the the legendary lakes in China, and is within walking distance of Wulin Square—the city’s main business, shopping and entertainment center.The traffic condition for our hotel is extremely convenient, you can explore the city by using metro; 18 minutes away to Hangzhou Railway station, 20 minutes to Hangzhou East Railway Station and 40 minutes to Hangzhou Xiaoshan International Airport.Elong Hotel is the flagship brand of Elong Inc., won the highest award --the Supreme Award of Hotel space in the Hong Kong Asia Pacific Designer Contest 2020. We pay close attention to "city temperature" as our theme, offer unique experience to customers.Hotel features 311 rooms and suites which designed to amplify the specially city view, the rooms equip soft furnishings and hotel linen to create a comfortable living environment. The lobby bar, laundry, fitness centre, parking lot, meeting room, with our service, make Elong Hotel the premier choice for conferences, meetings and tourism in the city.
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9.5/10
Hotel staff were very helpful. Ms Anna at the reception got us through smooth and swift check in
All 4,335 reviews
Surroundings
Metro: North Jianguo Road
(<100m)
Metro: Baoshan Bridge
(610m)
Airport: Hangzhou Xiaoshan International Airport
(27.6 km)
Airport: Deqing Moganshan Airport
(31.8 km)
Train: Hangzhou Railway Station
(3.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior Double Room
1 Queen bed
28m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
6
Superior Twin Room
2 Single bed
28m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Deluxe Twin Room
2 Single bed
30-32m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Executive Double Bed Room With Private Bathtub (Smart Guest Control + Mini Fridge)
1 Queen bed
34-40m² | Floor: 21-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Club Twin Room
1 Queen bed and 1 Double bed
28-32m² | Floor: 7-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
6
Executive Twin Room
2 Single bed
32-36m² | Floor: 24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe King Room
1 Queen bed
30-32m² | Floor: 15-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Dyson Executive Twin Room
2 Single bed
32-36m² | Floor: 19-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
6
Executive Double Room
1 Queen bed
32-36m² | Floor: 24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Executive Cityview Suite
1 Queen bed
60m² | Floor: 20-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Family Room - 2-Bedroom
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
60m² | Floor: 7-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
6
Elegant Queen Room
1 Queen bed
25m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
7
Dyson Executive Double Bed Room (Dyson Hair Dryer + Smart Guest Control + Mini Fridge)
1 Queen bed
32-36m² | Floor: 19-20
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
4,335 reviews
50 guest in a row gave their stay a positive rating.
- Cleanliness9.5
- Amenities9.4
- Location9.5
- Service9.5
Average for similar properties in Hangzhou
Review summary
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Location: The hotel is widely praised for its excellent location, conveniently situated near a metro station, making it easy for guests to explore the city and access major attractions.(based on 1386 reviews)
Guest User
August 1, 2025
房間乾淨，交通方便，附近有地鐵站。前台服務焦小姐態度好，認真仔細。
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Guest User
August 1, 2025
可以菜品好
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zhangxhc
August 1, 2025
房間很新，設施不錯，辦理入住退房前台小徐都特別熱情，酒店提供的早餐也不錯，餐廳比較大
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Guest User
August 1, 2025
非常滿意，前台小馮非常熱情，其他服務人員也友好。出門就是鐵，交通非常方便。酒店早餐很豐富，洗衣設施很給力。一次非常讚的旅行。已經是第二次入住，非常值得推薦。
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Guest User
August 1, 2025
酒店位置很好，出門就是地鐵站，周邊吃飯方便，酒店服務員態度很好，特別是前台的小吳，解答問題很專業，有耐心。
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Guest User
August 1, 2025
衞生：衞生乾淨 環境很好
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Guest User
July 31, 2025
出行很方便 早餐很好吃 服務很好 房間很乾凈
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Guest User
July 31, 2025
在網上找了好多次找到了這家，環境太好了很乾凈，早餐也很豐盛，樓下的前台小吳姐姐也很熱情退房的時候還送我們倆兩個鑰匙鏈很漂亮。下次來杭州還會選擇住杭州藝龍酒店的。很舒服的住了兩天。而且離地鐵站很近，出來了就能看到酒店。真的是太方便了很滿意很開心😃😃😃😃😃😃
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Services & Amenities
Most Popular Amenities
Spa
Additional charge
Massage room
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Bar
Nightclub
Tea room
Cardroom
Additional charge
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Business center
Secretarial services
Karaoke
Service robots
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Bicycle rental
Laundry room
Gym
Bar
Tea room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available On-site parking. Limited parking spaces Reservation not possible
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Public transport tickets available
Station pick-up service
Additional charge
Bicycle rental
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Self check-in kiosks
24-hour front desk
Host welcome service
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Translation tools available
Electronic ID reader for check-in
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Gym
Massage room
Foot bath
Spa
Additional charge
Body care
Activities
Karaoke
Cardroom
Additional charge
Eco tours
Off-site
Nightclub
Tea room
Fishing
Off-site
Public Areas
Water purifier
Elevator
Ventilation system
Humidifier
Vending machines
Service robots
No smoking in public areas
Smoking area
Garden
ATM
Gift shop
PA and sound system
Executive floor
Non-smoking floor
Cleaning Services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Dry cleaning
Additional charge
Ironing service
Free
Laundry service (off-site)
Laundry service (on-site)
Facilities for Children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Kids' board games/puzzles
Business Services
Coworking spaces
Conference room
Business center
Postal service
Fax/copying service
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Visual alarm devices in hallways
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 29.00 (approx. PHP 234.54) per person |
Children over 1.4m in height | CNY 58.00 (approx. PHP 469.07) per person |
Adult | Buffet:CNY 58.00 (approx. PHP 469.07) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 275
Elong Hotel locates on Jianguo Road, directly adjacent to a station of Metro Line 2 /5 for convenient cross-city access. The hotel has minutes away to the West Lake, one of the the legendary lakes in China, and is within walking distance of Wulin Square—the city’s main business, shopping and entertainment center.The traffic condition for our hotel is extremely convenient, you can explore the city by using metro; 18 minutes away to Hangzhou Railway station, 20 minutes to Hangzhou East Railway Station and 40 minutes to Hangzhou Xiaoshan International Airport.Elong Hotel is the flagship brand of Elong Inc., won the highest award --the Supreme Award of Hotel space in the Hong Kong Asia Pacific Designer Contest 2020. We pay close attention to "city temperature" as our theme, offer unique experience to customers.Hotel features 311 rooms and suites which designed to amplify the specially city view, the rooms equip soft furnishings and hotel linen to create a comfortable living environment. The lobby bar, laundry, fitness centre, parking lot, meeting room, with our service, make Elong Hotel the premier choice for conferences, meetings and tourism in the city.
Frequently Asked Questions
What is the cancellation policy for Elong Hotel Hangzhou WestLake?
The cancellation policy for Elong Hotel Hangzhou WestLake varies depending on the type of room and booking conditions.What is the cancellation policy for Elong Hotel Hangzhou WestLake?
What are the check-in and check-out times at Elong Hotel Hangzhou WestLake?
Standard check-in time at Elong Hotel Hangzhou WestLake is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Elong Hotel Hangzhou WestLake?
Does Elong Hotel Hangzhou WestLake provide breakfast?
Yes, Breakfast is offered at Elong Hotel Hangzhou WestLake. Breakfast option(s): Western, Chinese. Does Elong Hotel Hangzhou WestLake provide breakfast?
Can I bring my pet inside the Elong Hotel Hangzhou WestLake?
As much as we love pets, unfortunately, we are unable to accommodate them in Elong Hotel Hangzhou WestLake.Can I bring my pet inside the Elong Hotel Hangzhou WestLake?
How far is the Elong Hotel Hangzhou WestLake from the closest airport?
The closest airport is Hangzhou Xiaoshan International Airport, and it is about 42 mins from hotel by car (27.6 km).How far is the Elong Hotel Hangzhou WestLake from the closest airport?
Is airport shuttle service offered by Elong Hotel Hangzhou WestLake ?
Yes, at Elong Hotel Hangzhou WestLake, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Elong Hotel Hangzhou WestLake ?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 27.58KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 2.97KM |
| Nearest Subway Station | North Jianguo Road |
| Distance to Subway Station | 0.16KM |
| Average Price From | PHP5259 |
| Hotel Star Rating | 5 |