Kashoen

Kashoen Reviews

Kashoen

1-125 Yumoto, Hanamaki City, Iwate Prefecture, 025-0304, JapanView Hotel Details
Kashoen
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Kashoen Guest Reviews

4.5/5
Great
27 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(27)
Positive reviews(26)
Reviews with photos/video(6)
Awesome stay(7)
Friendly owner(5)
Negative reviews(1)
GuyRegular
Standard Japanese Style Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2023
I am a US traveler on business. I have visited Kashoen before and based on my experiences it is the only hotel I will ever stay at in Hanamaki. The hotel staff are the kindest, most caring, and passionate people I have met at a hotel. The amenities are fantastic, the hotel food is phenomenal, and my stay is always relaxing. The rooms are very clean and comfortable. There is a nice nature trail nearby with a river that is beautiful as well. If you are in Hanamaki or are looking for somewhere to enjoy a peaceful weekend at, I suggest Kashoen.
Response from Property: Thank you very much for using Hanamaki Onsen. We will continue to strive to satisfy our customers. All of our staff are looking forward to seeing you again. Thank you for posting.
迷霧森林
Standard Japanese Style Room
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Good service, good rooms, good meals, good nearby attractions (waterfalls), and walking in the snow. Willing to visit again.
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Guest User
Standard Japanese Style Room
Stayed in Dec 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Good hot springs, attentive service, reasonable price and delicious breakfast.
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XiaoyaosanrenM
Standard Japanese Style Room
Stayed in Nov 2024
Family
10 review
4.5/5
Great
Posted on Jan 12, 2025
The hot spring hotel has a beautiful environment and the service staff is friendly. The remote location is a big problem. There is no restaurant inside the hotel. You need to walk to another place to eat. It was snowing when we stayed, so it was not very convenient to walk. The rest is still good.
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Response from Property: この度は花巻温泉佳松園をご利用いただきまして誠にありがとうございます。お食事につきまして1泊2食付きではないお客様には、ホテル花巻7Fの「和食処羽山」を勧めており、お客様からお申し出があればご送迎が可能でございました。クチコミを拝読いたしまして、ホテルまでご送迎をするべきだったと反省しております。折角お泊りいただきましたのに、ご不快な思いをさせてしまい大変申し訳ございませんでした。関係部署と情報共有してお客様にご満足いただけるよう努めてまいります。またのお越しをスタッフ一同心よりお待ちしております。ご投稿ありがとうございました。
Guest User
Standard Japanese Style Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
I heard from an acquaintance that it was the best place they had ever stayed, so I went and it was just as I had heard. I want to go again. The anpan bread I bought on the way back was also the best, so I ordered it online and shared it with everyone.
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Response from Property: この度は、花巻温泉佳松園をご利用いただきまして誠にありがとうございます。クチコミではお褒めの言葉をいただき大変嬉しく思います。また、花巻温泉特製のあんぱんもお買い求めいただき誠にありがとうございます。花巻温泉ベーカリーでは季節によって期間限定のあんぱんを販売しております。1月22日～3月24日までは「抹茶クリームあんぱん」を期間限定で販売しておりますので、ぜひお買い求めくださいませ。またのお越しをスタッフ一同心よりお待ち申し上げております。ご投稿ありがとうございました。
Dingdada1234
Standard Japanese Style Room
Stayed in Sep 2024
Travel with friends
107 review
5.0/5
Outstanding
Posted on Oct 27, 2024
It's expensive for a reason, it's very Japanese, the service, hot springs and facilities are all very good, the Five Diamonds hotel is very trustworthy.
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Response from Property: Thank you very much for using Hanamaki Onsen Kashoen. We are glad that you were satisfied. We look forward to seeing you again. Thank you for your review.
hachimihachimi
Standard Japanese Style Room
Stayed in Sep 2024
Travel with friends
14 review
1.6/5
Posted on Oct 5, 2024
Very disappointed, Ctrip's ranking of Asia's 100 hot springs is far below the standard, the hotel dinner is very rare and it is difficult to eat full, the soup is also very bad. As a large hotel with dozens of rooms, the outdoor hot spring only has a small wooden barrel and no scenery. The key is that the price is very high
Original TextTranslated by Google
Response from Property: Thank you for using Hanamaki Onsen Kashoen. We apologize that the food did not meet your expectations. We also apologize that the bath did not meet your expectations. We will take your valuable feedback into consideration in the future. We look forward to seeing you again. Thank you for your review.
Ceci
Standard Japanese Style Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 27, 2024
A very good hotel with a great atmosphere and a beautiful view of the courtyard!
Original TextTranslated by Google
Response from Property: Thank you very much for using Hanamaki Onsen Kashoen. We are very happy that you were satisfied. We look forward to seeing you again. Thank you for your review.
Zhijian
Standard Japanese Style Room
Stayed in Dec 2023
Family
22 review
4.5/5
Great
Posted on Jan 23, 2024
One night and two meals, a perfect Japanese hot spring trip.
Original TextTranslated by Google
Response from Property: Thank you very much for using Hanamaki Onsen Kashoen. We are very happy that you were satisfied. We look forward to seeing you again. Thank you for your review.
Liangyu
Japanese-Western Mixed with Bath
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The quality of the restaurant is excellent, the staff are very friendly and courteous, making you feel very comfortable, and the food is also great👍This time I came during the cherry blossom season, and I want to come back during the maple leaf season~
Original TextTranslated by Google
Response from Property: Thank you very much for using Hanamaki Onsen Kashoen. We are very happy that you were satisfied. We look forward to seeing you again. Thank you for your review.
Guest User
Standard Japanese Style Room
Stayed in Jan 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 11, 2024
I stayed in a standard Japanese-style room. The room was spacious, the view from the window was great, and the staff were very friendly. The large public bath was equipped with several types of shampoo treatments, and the spring water was the thickest I've ever had, and the breakfast was also luxurious, which surprised me.
Original TextTranslated by Google
Response from Property: Thank you very much for using Hanamaki Onsen Kashoen. We are very happy that you were satisfied. We look forward to seeing you again. Thank you for your review.
Guest User
Standard Twin Room
Stayed in Jun 2023
Couples
1 review
4.7/5
Amazing
Posted on Jul 30, 2023
I made a reservation from the site on the day of my stay. You were very flexible with a lot of things. The inside of the hotel was very quiet and calm. The large communal bath was perfect, and there were many shampoos and treatments available, and the quality of the springs was very good, and the amenities were perfect. What surprised me was that there was a case with a key under the basket for changing clothes, so I thought it was well maintained for crime prevention. I was very satisfied with the hot spring and the meal. I would like to use it again next time.
Original TextTranslated by Google
Response from Property: Thank you for using Hanamaki Onsen Kashoen. We are happy to hear that you were satisfied with your stay. We are looking forward to seeing you again. Thank you for your contribution.
Selena
Standard Japanese Style Room
Stayed in Dec 2022
Family
19 review
4.7/5
Amazing
Posted on Apr 15, 2023
I heard that it was designated by the royal family, so I went to experience it~ The service staff in the hotel are very polite and thoughtful, and the room is also great! It’s just that the price is really high…
Original TextTranslated by Google
Response from Property: Thank you for staying at Hanamaki Onsen. We look forward to welcoming you again.
bongo12015
Stayed in Aug 2023
Travel with friends
5.0/5
Outstanding
Posted on Sep 8, 2023
Possibly the best experience I have ever had staying at a hotel. The ambiance when you walk in is peaceful and almost spiritual. The room I had was apartment sized with its own onsen and dining room for which we had a 9 course dinner served to us as well as breakfast the following morning. We had our own assistant who looked after us every step of our stay. The hotel had amazing central garden with snow covered forest surrounding which made it even more cosy. I decided to use the in house onsen to try the larger hot pools which was equally relaxing as our in room smaller one. The food, service and experience was out of this world and highly recommended.
Response from Property: Thank you very much for using Kashoen. We are glad to hear that you were satisfied with your stay. All of our staff members look forward to your next visit. Thank you for your post.
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Apr 10, 2023
Visited in March 2023 for a family event, and didn't book this hotel myself so wasn't sure to expect. But.. wow! One of my favourite visits to a ryokan in Japan. First and foremost, the staff were all kind and extremely friendly. Particularly the lady who served us our wonderful kaiseki meal in a stunning huge private dining area. We ate in the same room the following morning for breakfast, which was equally delicious, and once more the staff were lovely. Enjoyed the coffee service sitting in the lobby before we left, so relaxing. We stayed in a comfortable and large Japanese style room with futons, the bedroom was very good. Most of all I think the location and ambience of this hotel makes it one of my favourites. There's a wonderful courtyard-esque area near the lobby with a stunning view, and it appeared to have large lanterns that are likely lit during the evening time (I didn't see this myself). Overall, this place makes for a great experience in Iwate and the staff and food are A***.
Response from Property: Thank you very much for having stayed at Hanamaki Onsen. Thank you for providing your valuable feedback. Our warm hospitality awaits your return sometime soon.