To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.0
Cleanliness4.1
Filter by:
Sort by:
All reviews(30)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Bungalow with Garden View
Stayed in Jul 2024
Couples
2 review
2.2/5
Posted on Aug 25, 2024
It was in no way a conventional 5* hotel, it's a "tunisian 5* hotel", the stuff are 50/50, communicating with you only if you're either tunisian or giving them money, the room is big and empty, usually badly maintained, beds are very rigid and only single without even the possibility of transforming into a twin bed, the food is very basic with a minimal choice and slow serving creating lines of waiting people, outside the dining hours there is basically nothing to eat, the pools're not heated, with sand (bad cleaning), working from 10 to 18 "officially", unsupervised children everywhere, the booz is either too diluted or too concentrated, depend on your luck with the bar, there is no fresh juices or a variety of non alcoholic drinks, tea and coffee are undrinkable.
The is no medical help, and they dont even help you with organising it (thank god we had a good insurance).
The hotel imposes on you a ton of rules upon arrival, but none of theme are respected later on buy anyone.
If you have to travel to Tunisia and want to fell kinda 5*, then maybe it's your choice, otherwise i dont recommend neither the country nor this hotel.
DOMENICO
Superior Room
Stayed in Feb 2024
Business travelers
7 review
3.5/5
Posted on Apr 1, 2024
BON HOTEL MAIS CRAFAR QUI SE PROMENAIT AU COULOIR ET CLIMATISATION INEXISTANTE
Hôtel en générale très bien mais il faut perfectionner les détails. Inadmissible voir un crafar qui courrait sur le long du couloir et avec une température chaude se faire dire qu'on a le chauffage. On est sorti de l'hôtel pour aller ailleurs. La nuit on a dormi avec la porte du balcon ouverte pour la chaleure
SamBS113
Superior Room with Sea View
Stayed in Jan 2025
Couples
4 review
3.5/5
Posted on Mar 4, 2025
Good hotel overall, but not 5 star value, average quality restaurant, average quality spa and thalassotherapy for a high price.
Original TextTranslated by Google
Anonymous User
Superior Room
Stayed in Feb 2024
Travel with friends
32 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Beautiful environment, good buffet and low price
Original TextTranslated by Google
Guest User
Bungalow with Garden View
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Excellent food
Original TextTranslated by Google
Billy Travel
Superior Room with Sea View
Stayed in Jul 2022
Family
17 review
4.0/5
Very Good
Posted on Aug 21, 2022
Have a good stay
Original TextTranslated by Google
Stuart D
Stayed in Feb 2025
Solo travelers
5.0/5
Outstanding
Posted on Mar 14, 2025
Initial impressions of the Hotel was very good, very polite checking in and pleasant greeting area. My room on the first floor was exceptionally clean if a little tired, with a view of the sea just. Housekeeping was spot on and a pleasant surprise was the availability of water and soft drinks in the room although refreshment of these were a little hit and miss. Food was of very high quality with only having one poor plate of food over the week with undercooked fish. Beach access was good and evening entertainment was ok. Overall impression was of a nice hotel with good helpful and pleasant staff.
6/7
Response from Property: Dear guest, Thank you for sharing your experience! We're glad you enjoyed the cleanliness, service, and quality of food. Your feedback on room refreshments and dining has been noted. We hope to welcome you back for another relaxing stay! Warm regards, Steigenberger Marhaba Thalasso Hammamet