Hotel Soleil Halong, Trademark Collection by Wyndham

Hotel Soleil Halong, Trademark Collection by Wyndham Reviews

Hotel Soleil Halong, Trademark Collection by Wyndham

82-84 Hạ Long, Bãi Cháy, Thành phố, Ha Long, Quang Ninh Province, VietnamSee Hotel Details
Hotel Soleil Halong, Trademark Collection by Wyndham
Hotel Soleil Halong, Trademark Collection by WyndhamHotel Soleil Halong, Trademark Collection by WyndhamHotel Soleil Halong, Trademark Collection by Wyndham
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Guest Reviews

8.8/10
Very Good
44 review
Verified reviews
Location9.1
Amenities8.7
Service8.5
Cleanliness8.9
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All reviews(44)
Positive reviews(43)
Reviews with photos/video(16)
Clean and tidy(8)
Awesome stay(8)
Convenient location(8)
Awesome rooms(6)
Great service(5)
Great location(5)
Negative reviews(1)
Mikhail Otchiev
Deluxe 1 King Bed wth Panoramic View - Non Smoking
Stayed in Apr 2025
Couple
44 review
10/10
Outstanding
Posted on May 17, 2025
Breakfast was great. Located close to the harbour. And sun world.
Lee Johnnie
Deluxe 1 King Bed wth Panoramic View - Non Smoking
Stayed in Aug 2024
Family
44 review
8.0/10
Very Good
Posted on Nov 4, 2024
Unable to make it to the hotel due to Typhoon. I beleive an average of 4/5 is still justifiable as they still bother to reply my queries.
Guest User
Deluxe King Bed With City View
Stayed in Mar 2025
Couple
4 review
8.0/10
Very Good
Posted on Apr 13, 2025
Nice location, good service.
Anonymous User
Deluxe King Bed With City View
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 15, 2025
Good hotel
Guest User
Premier Room
Stayed in Dec 2022
Family
27 review
7.5/10
Posted on Jan 27, 2023
Staff doesn't know English, difficult to communicate. No good
Response from Property: Dear Valued Guest,We would like to send you our sincere apologies for your negative experience in our property and our thanks for your kind feedbacks on what we should improve. Your feedbacks have been noted by our management team, who have had an action plan for improvement. Your contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experience.Thank you again and we look forward to welcoming you back to Hotel Soleil Ha Long whenever your travels bring you back our way, in which we will bring you a more amazing and happy experience. Best Regards,Hotel Soleil Ha Long
Laoxinzhepingxiang
Deluxe Twin Bed with City View - Non Smoking
Stayed in Nov 2024
Business traveler
20 review
10/10
Outstanding
Posted on Dec 8, 2024
Vietnam's development speed is almost in sync with the motherland. I experienced the local customs and culture of Vietnam in person. It was great! The hotel room was very good! The girl at the front desk was very gentle and could speak Chinese. In fact, the consumption in Vietnamese cities is not low (taxis are a bit chaotic), but other things are okay.
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Afulongtengfei
Deluxe King Bed With City View
Stayed in Oct 2024
Business traveler
210 review
10/10
Outstanding
Posted on Feb 19, 2025
The room is very nice, clean and hygienic... It is also very convenient for travel. The surrounding facilities are relatively complete. The front desk is relatively warm and hospitable. Communication is smooth and there is no problem at all. I recommend it!
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TranChi
Deluxe 1 King Bed wth Panoramic View - Non Smoking
Stayed in Oct 2024
Family
10 review
8.5/10
Very Good
Posted on Nov 19, 2024
The hotel has a good location: there are many shops for tourists to buy supplies or fast food. Nearby there is Ngon snail restaurant and especially the divine pearl yogurt dish is very delicious. The hotel has a pretty good breakfast service.
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Austincao
Deluxe Twin Bed With Bay View - Non Smoking
Stayed in Apr 2025
Business traveler
9 review
6.5/10
Posted on May 12, 2025
Facilities: Average, slightly worse than the Vienna Hotel in China, the hot water is not hot enough Hygiene: Very poor, on the first night of stay, the second day did not clean, did not change the bath towels, did not replenish water and other supplies, had to go to the front desk to strongly request for new bath towels and other supplies, and did not meet the hygiene requirements, Environment: Average Service: Average
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Guest User
Deluxe King Bed With City View
Stayed in Feb 2025
Family
3 review
7.5/10
Posted on Apr 4, 2025
The hotel's advantages are a spacious room and a comfortable bed. It looks more like a 4* with a minus in all parameters, although the website says 5*.
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Fattyray
Deluxe King Bed With City View
Stayed in Feb 2025
Business traveler
49 review
9.0/10
Great
Posted on Mar 18, 2025
It feels like a few hundred bucks is okay, but why is the big bed made up of two small beds?
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Keruobolilidaoyuan
Deluxe King Bed With City View
Stayed in Dec 2024
Other
7 review
10/10
Outstanding
Posted on Mar 21, 2025
Very good, very close to the port, there is a row of food stalls at the door, but the price is not low but the seafood is very fresh, recommended, I feel that the cost performance is still very good, recommended
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Candy
Deluxe King Bed With City View
Stayed in Jan 2025
Couple
19 review
8.0/10
Very Good
Posted on May 1, 2025
I went to Vietnam with my husband and stayed in a hotel in Halong. Overall, it was pretty good.
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Guest User
Family Suite
Stayed in May 2024
Business traveler
1 review
2.0/10
Posted on Jun 14, 2024
I booked the wrong date and did not receive any notification from the hotel about the arrival date. The receptionist did not do the check-in procedure professionally. I did not see the guest arrive and did not see the email.
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Response from Property: Dear Valued Guest, Thank you for choosing Hotel Soleil Ha Long for your recent vacation. The Hotel Management would like to extend our sincerest apologies for any inconvenience you may have experienced. We have reviewed and are working to resolve the issues you have raised. Thank you for your candid comments so that our team can improve our service quality. We hope to see you again at Hotel Soleil Ha Long soon to provide you with a 5-star experience. Best regards, Hotel Management Team
Guest User
Deluxe King Bed With City View
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Oct 28, 2024
great..
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