Hotel Sierra Resort Hakuba
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hakuba

Hotel Sierra Resort Hakuba

No.1 of Ski Hotels in Nagano Prefecture
14863-6 Hokujo, Hakuba, Kitaazumi District, 399-9301 Hakuba Village, Kitaazumi District, Nagano Prefecture, Japan
Show on Map
Located in Hakuba, Hotel Sierra Resort Hakuba is in the mountains, within a 5-minute drive of Tsugaike Ski Resort and Hakuba Iwatake Ski Resort. This hotel is 2.5 mi (4.1 km) from Hakuba Norikura Onsen Ski Resort and 3.6 mi (5.8 km) from Happo-one Adam Gondola.Show More
We Price Match
hotel overview picture
Highlights
Free parking
Superb views
Lots to do
Amenities
Private parkingFree
Hot springs
Outdoor swimming pool
Skiing
24-hour front desk
Luggage storage
Billiards room
Table tennis room
All Amenities
Property Description
Located in Hakuba, Hotel Sierra Resort Hakuba is in the mountains, within a 5-minute drive of Tsugaike Ski Resort and Hakuba Iwatake Ski Resort. This hotel is 2.5 mi (4.1 km) from Hakuba Norikura Onsen Ski Resort and 3.6 mi (5.8 km) from Happo-one Adam Gondola.
Show More
4.4/5
Very Good
Overall the best hotel in Kep
All 58 Reviews
Surroundings
Train: Shinano-Moriue Station
(4.1 km)
Train: Hakubaoike Station
(5.3 km)
Landmarks: Ochiraku Shizen Park
(650m)
Landmarks: Kirikubo Ground No.2
(1.0 km)
Landmarks: Tsugaike Community Gymnasium
(1.4 km)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Grand Twin Room
7

Grand Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Family Suite Room
4

Family Suite Room

Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Toothbrushes
Room Details
Check Availability
Family Suite Concept Room
2

Family Suite Concept Room

Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Toothbrushes
Room Details
Check Availability
Triple Room

Triple Room

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Toothbrushes
Room Details
Check Availability
Twin Room With Bath
1

Twin Room With Bath

Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Curtains
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
4 Beds With Bath
1

4 Beds With Bath

Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Curtains
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
Junior Suite
4

Junior Suite

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Executive Concept Room
2

Executive Concept Room

1 Small double beds
Free Wi-Fi
Non-smoking
Daily housekeeping
Curtains
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
Executive Suite Room
2

Executive Suite Room

Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Toothbrushes
Room Details
Check Availability
Grand Queen Room
4

Grand Queen Room

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.4/5
Very Good
58 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.3
  • Location4.4
  • Service4.3
Average for similar properties in Hakuba
Most Mentioned
AI Summary
The hotel offers spacious, comfortable rooms with excellent onsen facilities and friendly, attentive staff. Convenient location near ski slopes but limited breakfast options.
l‍o‍v‍e‍t‍r‍a‍v‍e‍l‍1‍2‍3‍4‍5
March 8, 2025
服務一流,設施很好。温泉是特色。
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 4, 2025
好吃,酒店有温泉和放雪具的木屋,可惜巴士不去栂池
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 3, 2025
It's the second time I stayed here after 5 years. Because the price increased so much during the Chinese New Year, I only stayed for one night, but the children still liked it very much. They could find candies to eat, and there were snacks in the evening. There was milk and ice cream in the hot springs. I was satisfied with everything. Although the hotel is old, it is well maintained. The hot springs have a light smell of sulfur. Every day after skiing, the snacks and hot springs are super comfortable. The only drawback is that the location is a little bit off. You can either take the hotel shuttle or the ski resort shuttle to go out.
Original TextTranslation provided by Google
p‍o‍r‍n‍p‍h‍u‍n
March 3, 2025
The facilities were what stood out at this hotel, from the complimentary red bean soup and crackers post-ski, to the beautiful public and private onsen with free ice pop and coffee milk, to the ping-pong table that our boys enjoyed in the evening. We booked the evening meals package with Ctrip which made it very convenient to have dinner in the hotel. The food was delicious although there was too much of it and it took 90mn to complete the course. I wish there was a casual Japanese restaurant onsite. The two bedroom junior suite gave a lot of extra space and privacy 👍🏻. What we found strange was that our room was ready by 1:30pm and our luggages were in but we weren’t allowed in until 3pm. Please make a conscious effort not to loose the hotel key card as they charge ¥3,000 for a lost keycard. That last note put a dim on our otherwise great stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 14, 2025
This hotel has unbeatable snow scenery and great service. Although Hakuba is inconvenient for transportation, the hotel has free shuttle buses to various distribution points in Hakuba. You still need to take the bus to the two nearby ski resorts, but we were lucky that day and met a free car with the word Sera printed on it to take us to Tsugaike. I don't understand what the mechanism is. The hotel has free popcorn, wine, sake, apple juice, red bean soup, milk, coffee, oden, curry rice, ice cream, etc., which can basically meet all the needs of a short stay. The best thing is the floor-to-ceiling windows in the lobby, which are very photogenic and very friendly for families with children who love to play in the snow. They can watch over their children indoors with the heater on. The comments all said that the dinner was average, so I booked the hotel's car to go to Roujiang, a super delicious barbecue restaurant, highly recommended, but reservations must be made in advance.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 10, 2025
Overall the best hotel in Kep
Original TextTranslation provided by Google
A‍n‍f‍e‍i‍e‍r‍d‍e‍x‍i‍a‍o‍h‍u‍a
February 8, 2025
Environment: The snow scene is so beautiful, I will go again for the snow scene Facilities: The facilities are very suitable for family and friends to vacation together, and it is nice to chat while watching the snow Hygiene: The room is clean overall, but there is a smell of feet, so I always want to open the window Service: There is a pick-up service to Hakuba Station, and the flight time is OK, but the room is at the entrance of the stairs, and there is a storage room next to it, which is average. But the attitude of the front desk is relatively good, and the lady is gentle. Food: Dinner is really average, especially the steak for the main course, which is upgraded to wagyu, but the sauce seems to be eating braised pork, or the taste of fat, too greasy. But the dining environment is really beautiful, you must sit by the window.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2025
The hotel facilities are too old. The room has a smell. I feel like I was deceived by the marketing of Xiaohongshu. I thought my room was a suite and bigger, but it turned out to be a two-bedroom. Each room is so small. It's not worth more than 7,000 a night. The breakfast is really pitiful and the dinner is also unpalatable. I think if I come to Baima again, I'd better find a homestay, at least it will be comfortable.
Original TextTranslation provided by Google

Services & Amenities

Hot springs
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:JPY 3,447 (approx. €21.51) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1995
  • Renovated: 2004
  • Number of Rooms: 66
Located in Hakuba, Hotel Sierra Resort Hakuba is in the mountains, within a 5-minute drive of Tsugaike Ski Resort and Hakuba Iwatake Ski Resort. This hotel is 2.5 mi (4.1 km) from Hakuba Norikura Onsen Ski Resort and 3.6 mi (5.8 km) from Happo-one Adam Gondola.

Be sure to enjoy recreational amenities including karaoke and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and ski storage.

Satisfy your appetite at メインダイニング, one of the hotel's 2 restaurants. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 74 guestrooms featuring refrigerators and DVD players. Your pillowtop bed comes with down comforters and premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Hotel Sierra Resort Hakuba?

The cancellation policy for Hotel Sierra Resort Hakuba varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Sierra Resort Hakuba?

Standard check-in time at Hotel Sierra Resort Hakuba is 15:00-24:00 and check-out time is 10:00.

Can I bring my pet inside the Hotel Sierra Resort Hakuba?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Sierra Resort Hakuba.

About This Property

Nearest Train StationShinano-Moriue Station
Distance to Train Station4.08KM
Average Price FromEUR456
Hotel Star Rating4