Anonymous User
January 15, 2025
The price is quite expensive during the snow season. The room with a big bed is 5000+, and adding a sofa bed is 300 more. This hotel is marked as a four-star hotel, but it is marked as a three-star hotel by Google search. It is not run by local Japanese people, and the sanitary environment is really average. The large bath is sticky, there are floating hairs in the pool, and towels are thrown everywhere. The room uses carpets, but the vacuuming is not thorough. I have to wear a mask and turn on the purifier to feel comfortable because of dust allergies. The breakfast is all European, without any Japanese soup or the like, and mainly cold food. I wanted to use the dryer, but when I entered, there were socks all over the floor, and the dryer was full of black hair. On the day of the pick-up, it was promised to arrive in 15 minutes, but I waited for 30 minutes and called again to say that there were other things on the way. Not recommended, if you want to come to Hakuba, it is recommended to book another hotel.
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