Matsuzakaya Honten Reviews

From the moment upon entering our room we felt the relaxation which comes from a healing place. Everything felt and was great. Great staff, dinner,breakfast, hot spring, garden...

Very cool and I would like to have some more fun with it

Great onsei experience and wonderful food

good to have its private onsen in the room

The famous house is over 300 years old and well maintained. The decoration of the waiting area is more English style, with free drinks and a comfortable fireplace. The waiting area for each group of customers is relatively independent and undisturbed, which is good. On the way from the waiting area to the room, you will pass through several rest areas with different functions, with beautiful window views of different scenery. This time I stayed for only one night, and it was a pity that I couldn't feel the tranquility in front of the window. The room I booked has an outdoor private bath, and it is quite comfortable to enjoy the courtyard view while soaking. The Kaiseki cuisine is standard and there is no surprise. The check-out time of Hakone Hotel seems to be 10 am, too hurried 😂

Facilities: Complete, all drinks are free, and there are coffee bags and matcha bags. Service: The front desk personally took us to visit our room. Environment: Located on the mountain, the environment is elegant.

A very satisfying solo trip! One night and two meals are very good, and the total price is reasonable. I like the waiter Suzuko very much, the service is very thoughtful, and I was reluctant to leave when I left.

Superb, the most satisfying hot spring hotel in this trip to Japan. The water quality of the hot spring is excellent. You can see a lot of sulfur floating on the surface. My skin feels better after soaking. The service of the hotel is also great. It has a long history and many collections of its own. You can shower with your eyes closed.

The room is relatively old. If you want to experience the life of ancient Japan, it is a good choice. There is no shower in the room and the bed is too low.

The service was good, but the breakfast and dinner were not tasty, and it was very quiet, so it was a bit scary to go in and out alone.

Very good experience, quiet and comfortable choice There is a service at Hakone-Yumoto Station to deliver your luggage directly to the hotel. Then I relaxed and played for a long time. In the afternoon, I took the bus back to the hotel and took a bath in the hot spring. It was very comfortable and relaxing.

I made a last-minute plan to go to Hakone for a hot spring bath while on a business trip from Tokyo. It was more beautiful than I expected! It just so happened that the hotel has a 360-year history limit, and every trace of history is revealed, which is very interesting! The service staff were very nice. The gentleman who checked us in and the ********* lady made us feel very friendly! The food is exquisite and delicious, and the portions are huge! Hope to have the opportunity to go again in the future🫶🏻

The service attitude is super good. The room I stayed in has an open-air hot spring, which is very comfortable for everyone. The most worth checking out hotel on this trip from Tokyo to Hakone, and it is a century-old hotel from the Edogawa period with a history of 360 years. 100% source water-flowing skin-beautifying hot spring. "One stay, two meals, one stay, one meeting"

The service attitude is very good and the scenery is pleasant