Hatago Kintoen Reviews

The staff is nice and the overall environment is clean

Location a bit out

The hotel is located halfway up the mountain, about 15 minutes' walk from Hakone Yumoto Station. It was a bit strenuous to walk up the slope. When I got there, I found that there was a cemetery opposite the hotel. To be honest, I was a little bothered by going out during the first month of the year. Fortunately, I booked a room facing the other side, otherwise I would have been scolded by my family. Everything else about the hotel was fine.

The location of the accommodation is inside, so it might be a little difficult without a car. Is it because it's a remote place..? Even though it was winter, I couldn't sleep because of the mosquitoes, but the rest area and hot springs were really nice!!! There was a yukata, so I was able to wear it and take pictures and really enjoy my trip to Japan ㅎㅎ It was a traditional Japanese room? So there was no bathtub in the room.. The owner and staff were very kind, but if you don't speak Japanese, it might be difficult... I'd like to come back again if I have the chance next time

The service at the hotel is very good! It rained and my luggage got wet. The hotel staff was very considerate and handed me a towel and helped dry it! The hot springs are divided into public naked pools (free) and private pools (paid), which are very clean and hygienic! Both types of pools are divided into indoor and outdoor areas. You won’t feel too cold in winter~ The location is on a mountain, so don't overestimate the short 10-minute journey. It was raining heavily and there were no taxis on the way out, so it was very difficult to walk up because it was all slopes! The walk back is easy! It seems there is a hotel car, but I haven't researched it. Very recommended! Very comfortable stay!

I really liked the hotel! Comfortable, beautiful, in a traditional Japanese style! Polite staff (although in Japan they are polite everywhere), a wonderful public onsen, we also took a private onsen for 45 minutes, we liked everything, it was very comfortable to sleep on the tatami, I give it 10⭐️😉

There is a cemetery at the door, which is opposite to the main entrance of this hotel. If you choose a house in this direction, you can imagine that the facilities are old and incomplete, the air conditioning is unstable, the only food is just okay, the pool is crowded, and the open-air hot spring on the 5th floor of the rooftop needs to be booked for an additional fee!

I was a little worried when I saw the reviews. But actually after checking in, everything from the front desk to the room was very good. Friendly service staff, clean rooms, and sufficient supplies The Japanese-style room for three people faces the mountain, and there is a good view when you wake up. Although the hot spring is not a hot spring with a pleasant quality like sulfur or carbonic acid, But it is still very comfortable to run, and the shower environment is also very comfortable. The only small drawback is that it is too far from the station and there are many steep slopes, which is not suitable for the elderly or young children. You can take the shuttle bus.

It's a very clean hotel. Dinner and breakfast are delicious. It's about 20-30 minutes' walk from the train station. There seems to be a Japanese-style tomb across the street from the hotel, but the windows in the hotel rooms are covered up, so it's not too scary. Overall the price is reasonable. The hot springs are average and not outstanding. The restaurant food and coffee are great. The room was very clean!

The walk up to the hotel is a bit steep, but otherwise everything was fine.

The location is far from the station, about 10 minutes away. Dinner and breakfast were both exquisite, and the accommodation facilities were also very good.

Almost everything was self-service, which was disappointing, but it wasn't bad. It's located on a hill, so it's a bit difficult to bring a suitcase, but there's a bus that runs from Hakone Yumoto Station, so I recommend paying 100 yen to take it, but I'm not sure when the bus will come. (It doesn't always come on time.) Private bathrooms cost 2,200 yen for 45 minutes, but there's a photo. Please refer to it. Men's and women's bathrooms are separated on the first floor, and you can also go to the restaurant on the first floor and eat when they prepare food. There are two shared bathrooms, indoor and outdoor, but they are located right next to a single window. It may be a shame. It doesn't have the same luxury as Hinokitang, but the surroundings are quiet so you can feel relaxed.

I was worried because there weren't many reviews, but it exceeded my expectations. The location is also good. You can take the 100 yen shuttle bus from Yumoto Station to right in front of the hotel, and the staff were all friendly. It still seemed like a place visited more by Japanese locals than tourists. The meal was satisfactory, the room was clean and everything was nice. The lobby lounge was spacious and nice, and the private bath was also nice. The public bath was small, but there weren't many people when I used it, so I used it comfortably. Overall, it was a satisfactory accommodation. A bit worried due to lack of reviews, but it was useless worries. I was very satisfied with the ryokan. Location is a bit far from HakoneYumoto station by walk, but if you take 100Yen shuttle bus, you will arrive right in front of ryokan in 3-5 minutes very easy. Kaiseki dinner and breakfast were also satisfied, staff was really kind. Room was clean and cozy. All the things in the room worked well(TV, Airconditioner etc.) Public Bath was a bit small but there was no person when I use, so I used it very comfortable. Private bath was a bit expensive for the time(2,200Yen for 45min) but the facilities were much better than public bath. Overall, I was very satisfied with the Kintoen, hope that I will visit again.

The room is clean and tidy, and the service is considerate and thoughtful. Dinner and breakfast are included. The taste is very good. I really like the food utensils. They are small and exquisite, like handicrafts. Will go again next time.