Orange Crystal Qingdao Lushan Shilaoren Bathing Beach Hotel

Orange Crystal Qingdao Lushan Shilaoren Bathing Beach Hotel Reviews

Orange Crystal Qingdao Lushan Shilaoren Bathing Beach Hotel

No. 52-2 Miaoling Road, Hai'er Road, Laoshan District, Qingdao, Shandong, 266061, ChinaView Hotel Details
Orange Crystal Qingdao Lushan Shilaoren Bathing Beach Hotel
Orange Crystal Qingdao Lushan Shilaoren Bathing Beach HotelOrange Crystal Qingdao Lushan Shilaoren Bathing Beach HotelOrange Crystal Qingdao Lushan Shilaoren Bathing Beach Hotel
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Orange Crystal Qingdao Lushan Shilaoren Bathing Beach Hotel Guest Reviews

4.7/5
Outstanding
1089 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1089)
Positive reviews(1059)
Reviews with photos/video(248)
Delicious breakfast(113)
Large rooms(100)
Friendly front desk staff(88)
Classy environment(77)
Perfect for kids(22)
Close to beach(18)
Nice bathtub(7)
Negative reviews(30)
Tom Cohen Ben-Arye
Guestroom - Double Occupancy
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Really great hotel, beautiful, amazing staff, will definitely book again.
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for our progress, but we will never stop there. Crystal journey, crystal company, look forward to meeting you again!
Guest User
Jiangnan Suite
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2023
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Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for us to move forward, but it does not stop there. Crystal will accompany us on our crystal journey, and we look forward to meeting you again!
Guest User
Guestroom - Double Occupancy
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
This hotel really surprised me! From the moment I stepped into the lobby, I was attracted by it because the lobby really smells good. The service staff at the front desk are very enthusiastic and will greet you when they see you from a distance. The room is spacious, bright and large, and the decoration style is simple. The beds are soft and comfortable. Moreover, the facilities in the room are also very complete, from high-quality toiletries to various conveniences, everything is very thoughtful. The hotel's restaurant is also very good. The breakfast provided is rich in variety and taste. Whether it is Chinese or Western, it can meet my needs. In particular, their specialty, the homemade wontons, was so delicious that I couldn’t help but eat an extra bowl. In addition, the location of the hotel is also very convenient. There are many attractions and shopping malls nearby, making travel very convenient. Moreover, the hotel's transportation service is also very considerate. Whether you take a taxi or take public transportation, you can get their help. Overall, my experience in staying at this hotel was great. I was deeply impressed by both the service quality and the hardware facilities. I will recommend this hotel to my friends and look forward to staying there again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Crystal Orange Qingdao Laoshan Shichangzha Beach Hotel and sharing your stay experience! I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service providers have been pursuing, and this will also become our continuous improvement. The motivation, crystal journey, crystal companionship, looking forward to meeting you again!
Guest User
Guestroom - Double Occupancy
Stayed in May 2024
Family
6 review
1.0/5
Posted on Jun 10, 2024
I have always been a big fan of Crystal Orange before. If I couldn't choose one that I was more satisfied with, I went to Crystal Orange. It is positioned as an affordable luxury store with guaranteed service and is convenient for raising children. But this time Crystal Orange was so disappointing. The room smells not fresh and there is no aromatherapy; The quilt was uncomfortable, there was no bathrobe, there was no fruit, and the breakfast was not good. When a problem occurs, although it has been dealt with, the efficiency and quality of the treatment are average. I was too tired on the first day, so I packed up and went to bed at night. The quilt was too thick, the air conditioner didn't work well, and it was very hot. After sleeping all night, my throat started to feel uncomfortable. I went back late the next day. I originally wanted to report the problem with the air conditioning, but because I had a child with me, I reluctantly slept. . As a result, there was a loud abnormal noise coming from the air conditioner outlet at two o'clock in the middle of the night. I thought the water pipe had exploded, so I woke up and called the front desk to fix it. It was not fixed until after three o'clock, and it kept making noises. I didn't get much sleep all night. , I have no energy to go out to play. It was only in the afternoon of the third day that the staff contacted me to apologize and said that I could change rooms. I changed rooms in the evening and it was indeed much better than before. I just discovered that the air conditioner in the previous room was broken, and the previous quilt was not a summer quilt, because the quilts in other rooms were light and thin. Regarding our unpleasant check-in experience in the first two days, the service staff apologized very forcefully and officially, without any actual compensation. I asked them why they gave the problematic room to the guest, and he insisted that the room must be fine. They don't know the problem, and they are a little impatient. Do you mean I have to change rooms for you? What else do you want? So I want to ask, do you have a service standard process? Air conditioner not checked? Quilt not checked? What season is it, give me a big quilt? ? Have you considered customer feelings? Does the customer need to be appeased if he or she has suffered a loss? So disappointed with this brand!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Crystal Orange Qingdao Laoshan Shichangzha Beach Hotel and sharing your stay experience! Through your detailed description, we verified your question as soon as possible. Our staff responded at 10:56 a.m. on the day you reported the problem. We also had a chat record and called you. We have been there all the time. Specialist will follow up. And we will upgrade your room for free. Regarding the room aromatherapy you mentioned, the group does not require rooms to be equipped with aromatherapy. We will also feedback your suggestions to the group. We have five to six kinds of fruit available for breakfast every day. The welcome fruit in the room is a privilege of Huazhu Platinum members. Some room types are equipped with bathrobes. If necessary, you can call the front desk. We have not received your reply after sending you a message. We will continue to improve, which will also become the driving force for our continuous progress. Crystal will accompany us on our crystal journey, and we look forward to meeting you again!
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
I took my daughter out to watch an online concert. The room was very comfortable. All the facilities in the room can be voice controlled. The sound insulation was very good. The hygiene was also good. The shower head had a large amount of water, which was very convenient for taking a shower. You can order takeout, and a small robot can deliver it to the room, which is very convenient. Thanks to the front desk for delivering breakfast. We got up late, but the variety was still very complete, and there were freshly cooked noodles and wontons, which deserves a thumbs up. The location of the hotel is also very convenient. I will come again if I need it in the future. All five-star reviews.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Crystal Orange Qingdao Laoshan Stone Man Bathing Beach Hotel and sharing your experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again!
Guest User
Guestroom - Double Occupancy
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The location of the hotel is very good, in Laoshan District, not far from the subway, the hotel is very good, the service is also very good, the room is large and clean, very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will keep making progress and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!
Guest User
Jiangnan Suite
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The service was very attentive and the attitude was good. I booked a Jiangnan room and was upgraded to a suite for free. The room was clean, large in size, quiet and comfortable, and I was very satisfied. When you go out for a stroll, you can visit the Shichangzhe Bathing Beach, which is very convenient and cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Crystal Orange Qingdao Laoshan Shichangzha Beach Hotel and sharing your stay experience! I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service providers have been pursuing, and this will also become our continuous improvement. The motivation, crystal journey, crystal companionship, looking forward to meeting you again!
Guest User
Guestroom - Double Occupancy
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 4, 2024
I basically choose hotels under Huazhu Club when I go out. This one is good, with great service. Thumbs up!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will keep making progress and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The service is very good, and the beautiful girls at the front desk are very enthusiastic. I especially want to give a thumbs up to the engineering maintenance master, because the child accidentally caused the circuit breaker to trip, and he came to the room to repair it very politely, and the children thought it was very good. The breakfast is also superb 👍🏻, very delicious. I will choose this brand to stay again, very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Crystal Orange Qingdao Laoshan Stone Man Bathing Beach Hotel and sharing your experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again!
Anonymous User
Guestroom - Double Occupancy
Stayed in Feb 2024
Booked for others
2 review
0.6/5
Posted on Apr 9, 2024
The room has a strong odor and the corridor has a serious smell of smoke! The corridor is very wide, but it is all cleaned up and the cleaning tools are in a mess in the middle of the corridor. The room is not very clean, and there are many handprints on the mirror that have not been cleaned up. The most important thing is that the takeaway I ordered in a hurry said that it was delivered, but it was not delivered for more than ten minutes. I called and said that I was in the queue. I was confused and queued? It turned out that it was a robot queue saying that I had to wait for half an hour! ! I said that if you are in a hurry, you can notify the takeaway and I will go down to get it. I didn’t say anything! The lady who checked in was like she owed him eight million! The lady who served breakfast the next day had a very good service. At least she smiled and was very polite! I communicated with the front desk to check out at two o'clock, but before one o'clock, the aunt who had just taken a shower knocked on the door and asked if she wanted to check out? I was so angry that I wanted to say, shouldn’t you ask the front desk? Doesn’t the front desk know whether I check out or extend my stay? Do I have to find the floor lady to notify the front desk again after notifying the front desk? The whole check-in experience is very bad! It’s just that it’s close to the Shilaoren Beach. How high the price is really not worth it! The service is too bad! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Crystal Orange Qingdao Laoshan Shilaoren Beach Hotel and for correcting our work in your busy schedule. We are very sorry that you have brought an imperfect stay experience during this period. Thank you for your valuable suggestions. We will immediately train the hotel service staff and look forward to your next visit!
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2024
Solo travelers
64 review
4.7/5
Amazing
Posted on Mar 16, 2024
The room is relatively large and the hygiene is good. There is a parking lot downstairs. There are convenience stores and ramen restaurants around. It takes about 10 minutes to walk to Golden Lion Square. There are many restaurants and supermarkets. It takes about 15 minutes to walk to Shilaoren Bathing Beach.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Crystal Orange Qingdao Laoshan Shilaoren Beach Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Good service, clean and tidy, very satisfied, recommended
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for our progress, but we will never stop there. Crystal journey, crystal company, look forward to meeting you again!
Guest User
Guestroom - Double Occupancy
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
The room is large and comfortable. The floor heating in the north is so comfortable. The room is very warm. The breakfast is also good. There are noodles and wontons. The noodles are delicious. The drinks in the small refrigerator in the room are free. The location is also easy to find. The service is very good and very humane. Basic needs will be met. The facilities are also good. The lobby has a sense of design
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Crystal Orange Qingdao Laoshan Shilaoren Beach Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again!
Shanzaiqiongyou
Guestroom - Double Occupancy
Stayed in Nov 2023
Travel with friends
74 review
5.0/5
Outstanding
Posted on Jan 9, 2024
I have stayed at Orange Hotel before, but not Orange Crystal Hotel. The location of this hotel is very good, near the scenic spot, the room is very spacious, and the front desk staff is also very nice. It is very comfortable to stay. Qingdao is actually quite lively at night. In addition to the traditional May Fourth Square, we went to a park where there were lanterns on display. This scenery made me feel like I was back home.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Crystal Orange Qingdao Laoshan Stone Man Bathing Beach Hotel and sharing your experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again!
Guest User
Guestroom - Double Occupancy
Stayed in Nov 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Very good. The front desk also helped me upgrade the room type for free. The room is very large and smart. The service is also very good. The facilities are also very complete. If there is another chance, I will book it again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will keep making progress and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!